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citizenM San Francisco Union Square

4.0 star property
Central hotel with restaurant, connected to a rail/subway station, near Oracle Park

Choose dates to view prices

Photo gallery for citizenM San Francisco Union Square

Enjoy a city view from the large window, with a comfortable bed and modern amenities.
Enjoy a self-service breakfast at the breakfast bar, featuring a selection of pastries, bread, and cereal.
Experience the vibrant energy of the city from this urban hub.
Conference room with a long table and comfortable seating for meetings and presentations.
Relax in our spacious lobby with a comfortable seating area, coffee table, and sofa.
In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
$149 nightly
The total price is $175
Jul 20 - Jul 21
Total includes taxes and fees

Why we love this property

Dining day and night
This hotel boasts a 24-hour restaurant for any-time cravings. A cafe and buffet breakfast round out the delicious dining options.
Dreamy sleep sanctuary
Plush bedding and pillowtop mattresses create a cocoon of comfort. Hydromassage showerheads offer spa-like refreshment after adventures.

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(260 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Chancellor Hotel on Union Square

  • Free WiFi
  • Connecting rooms available
  • Bar
  • Laundry facilities
9.2 out of 10, Wonderful, 2,797 reviews
The price is $129
$110 nightly
$129 total
Total includes taxes and fees
Jul 20 - Jul 21
Chancellor Hotel on Union Square
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About the neighborhood

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 6 min walk - 0.6 km
  • Moscone Convention Center - 10 min walk - 0.8 km
  • Oracle Park - 2 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.5 km

Getting around

  • San Carlos, CA (SQL) - 28 min drive
  • San Francisco Intl. Airport (SFO) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland Intl. Airport (OAK) - 41 min drive
  • Bayshore Station - 9 min drive
  • South San Francisco Station - 14 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and Oracle Park are just a 5-minute drive away. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no onsite parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.

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citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bar
Breakfast
Restaurant
Ambience
View
Cities

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and value. (29 reviews)
  • The property's gym is great and convenient, with some reviewers describing it as fantastic and nice. (7 reviews)
  • The property's bar and restaurant area was fantastic with fun and attentive staff and great dining options nearby. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved my experience staying at this hotel.
Christopher, 4-night trip

10/10 Exceptional

It was amazing for the 2 nights that we stayed
Diane, 2-night trip

10/10 Exceptional

Great hotel in the perfect location

The vibe of the hotel was perfect and the staff were fantastic. The staff were so friendly and always happy to help. We got some great recommendations from them on were to visit/eat during our stay. A special thanks to Fernie who was great during check in and throughout our stay
Rachael, 1-night trip

10/10 Exceptional

Refreshing stay

Citizenm waseasy to check in, great location, safe, and refreshing
Terese, 2-night trip

8/10 Very good

Great concept, friendly staff, central location
Martin, 1-night trip

10/10 Exceptional

Was a nice stay
Mark, 3-night trip

10/10 Exceptional

Great room, cleaning staff, and within walking distance of tasty food!
Pierce, 4-night trip

10/10 Exceptional

Great hotel!,fun atmosphere

A fun trip for my daughter and I. Ate some great food, did some shopping and saw a concert. First time at this hotel. Really enjoyed ourselves. We took advantage of the breakfast, snacks, bar, living room area and the late check out. Definitely will stay here again.
Cathleen, 2-night trip

10/10 Exceptional

It was a great stay
Victor, 3-night trip

8/10 Very good

Rooms are small but comfortable. More of a pod hotel feeling. Decor was great.
Abby, 2-night trip

10/10 Exceptional

Staff was amazing
Alexander, 3-night trip

10/10 Exceptional

Nice location, friendly staff, cool concepts and good breakfast. The bed was really comfy and pillows really cozy
Denise, 1-night trip

10/10 Exceptional

One of the best hotels I’ve ever stayed at!

It was amazing. Everyone was very friendly and the place was clean and very cool. Chris/Riser checked us in and he made sure we had a great room asked if we’d rather be up high or on a lower floor and gave us free drink vouchers! Amazing staff amazing building very secure there’s a parking garage right next to it as well that is not very expensive but also very safe and secure. Absolutely would stay again.
Logan, 1-night trip

10/10 Exceptional

Super clean and affordable stay with a very modern vibe. Rooms are small but are very well appointed
Doug, 2-night trip

10/10 Exceptional

Enjoyed the hotel. Its location and friendly staff. Would stay there again.
Hugo, 2-night trip

10/10 Exceptional

Really enjoyed staying here. Bed is comfortable, shower was perfect, and we liked the technology
Jinell, 1-night trip

10/10 Exceptional

Second time staying here. Always enjoy the aesthetics of the hotel & the staff is always nice.
Katrina, 3-night trip

10/10 Exceptional

This was a great place to stay. Very convenient location, so much to do within a mile radius!
Jordanne, 2-night trip

10/10 Exceptional

Loved my stay!!

Great service and great experience!!
Kiea, 2-night trip

10/10 Exceptional

Tech and Central

Central location. Really nice and tech hotel.
Bernardo, 2-night trip

10/10 Exceptional

Amazing design! Lovely atmosphere

Wow. I was blown away by the design of the place. Definitely interested in visiting again! Well worth the price in my opinion.
Sebastian, 2-night trip

10/10 Exceptional

Great staff and location
Desiree, 2-night trip

10/10 Exceptional

Excellent staff and services. The soundproofing was excellent.
Sai, 4-night trip

10/10 Exceptional

Staff are great and check in process was fantastic
Jeryline, 2-night trip

10/10 Exceptional

The hotel was beautiful, friendly staff, bar area was very comfortable and the staff was so nice and accommodating. When I walked In they were there to check me and my guest in and even gave us free drink coupons since my husband had just finished his radiation. I would definitely stay there again!
Peggy, 2-night trip