The Residence Hotel & Apartments

3.5 star property
Family-friendly hotel with spa, near Powai Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residence Hotel & Apartments

Outdoor pool
Aerial view
Game room
Privilege Apartment | Living area | 32-inch plasma TV with satellite channels, TV, fireplace
Reception

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Ceiling fan
Bathrobes
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Privilege Apartment

Highlights

Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Plasma TV
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Saki Vihar Road, Near Nitie, Powai, Mumbai, Maharashtra, 400087

What's nearby

  • Powai Lake - 11 min walk - 1.0 km
  • Hiranandani Business Park - Powai - 4 min drive - 4.3 km
  • NESCO Center - 7 min drive - 7.1 km
  • Bombay Convention & Exhibition Centre - 7 min drive - 7.4 km
  • Film City - 10 min drive - 8.4 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 24 min drive
  • Jogeshwari East Station - 6 min drive
  • Mumbai Kanjurmarg Station - 7 min drive
  • Mumbai Ghatkopar Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Absoulte Barbeque - ‬9 min walk
  • ‪Lakeview Cafe - ‬13 min walk
  • ‪A Bar - ‬13 min walk
  • ‪Renaissance Hotel Executive Lounge - ‬10 min walk
  • ‪Delta Crew Room - ‬9 min walk

About this property

The Residence Hotel & Apartments

The Residence Hotel & Apartments is just 4.1 mi (6.5 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and international cuisine is served at Fusion Multicuisine, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a 24-hour health club are other features.

Languages

English, Hindi

At a glance

Hotel size

  • 144 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (19999 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fusion Multicuisine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 600 per person
  • Airport shuttle service is offered for an extra charge of INR 1575 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Residence Hotel & Apartments
Residence Hotel & Apartments Mumbai
Residence Mumbai
Residence Hotel Apartments Mumbai
Residence Hotel Apartments
Residence Hotel And Convention Centre
The & Apartments Mumbai
The Residence Hotel & Apartments Hotel
The Residence Hotel & Apartments Mumbai
The Residence Hotel & Apartments Hotel Mumbai

Frequently asked questions

Does The Residence Hotel & Apartments offer free cancellation for a full refund?
Yes, The Residence Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Residence Hotel & Apartments?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Residence Hotel & Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Residence Hotel & Apartments?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by The Residence Hotel & Apartments?
Yes, an airport shuttle is available. The charge is INR 1575 per vehicle one-way.
What are the check-in and check-out times at The Residence Hotel & Apartments?
You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Residence Hotel & Apartments and nearby?
Onsite recreation at The Residence Hotel & Apartments includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Hotel & Apartments also has a 24-hour health club and spa services, as well as a garden.
Are there restaurants at or near The Residence Hotel & Apartments?
Yes, Fusion Multicuisine offers international cuisine.
What's the area around The Residence Hotel & Apartments like?
The Residence Hotel & Apartments is a short 11-minute walk from Powai Lake and 12 minutes' walk from Sanjay Gandhi National Park.

Reviews

6.4

Good

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Good

The photos online give a false impression of the properties surroundings and the property itself.
3-night trip
Verified Wotif guest review

8/10 Very Good

Nice spacious room. Good Cleanliness. Good breakfast options
1-night business trip
Verified Expedia guest review

8/10 Very Good

Business Trip
Stay was ok.
2-night business trip
Verified Hotels.com guest review

6/10 Good

subhojit, 3-night trip
Verified Expedia guest review

2/10 Poor

Not worth it.
Hotel staff barely knew english. Not much clean. Several health issues due to food.
1-night trip
Verified Expedia guest review

6/10 Good

Need renovation immediately
The location was good for my requirement. Property is big and with good views both sides. The problem is that it needs renovation. Rooms have bad odour, the bathroom drain was clogged and water filled up when I used it. I didn't face much problem as I stayed for one night only. I have read many other reviews, older as well, which have suggested renovation but I guess the hotel owners/promoters are not interested.
Gajpal, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Room not clean enough Windows and mirrors dirty Bath room dirty
1-night trip
Verified Expedia guest review

2/10 Poor

The staff was very rude.
Verified Hotels.com guest review

2/10 Poor

no more than a 2 star hotel
This is supposed to be a 4 star hotel, however it doesn't stand up to even a 2 star one. The corridors have a rotten smell like a cellar, old shabby carpets, outdated rooms and bathrooms, mold on shower door and floor. Towels worn out and even the bed sheets were smelly. The conceirge could not give any helpful advice. the kettle and the fridge were not working and after negotiation they changed the kettle, yet they did not fix or change the fridge during our whole stay.
Hany, 3-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel at this high cost
Bad experience & would not recommend this hotel to anyone else
Niket, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
It wasn't first time for me I like this hotel and always go there. it is very nice hotel help full crew
Mohamed, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Needs refurbishment
The staff are willing but the hotel is in desperate need of some basic refurbishment and upkeep; there seems to be no preventative maintenance, just fixing those things which have actually broken. The saving grace is really the Ramada next door and its restaurant.
5-night business trip
Verified Hotels.com guest review

2/10 Poor

Very untidy hotel rooms . Old building, staff not enough . Room need renovation. Not worth one star hotel.
Verified Expedia guest review

4/10 Fair

Not maintained
Cigarette Smoke corridors Bathroom dirty AC leaked Staff very helpful and cooperative
Verified Expedia guest review

2/10 Poor

Pretty bad
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Verified Hotels.com guest review

4/10 Fair

Very inconvenient place for business traveler
Will never ever stay in this area or with this particular group of hotel chain. Refrigerator was not working. Power outlets are not functioning well. Very dim lights in toilets and lot of water leakage. Towels are too old.
Verified Expedia guest review

2/10 Poor

They charged me for late check out for half day rent . Very rude behavior by duty manager.
Verified Hotels.com guest review

2/10 Poor

Pathetic
Nothing much to talk about
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

my stay in The Residence Hotel
Very good
Verified Hotels.com guest review

8/10 Very Good

A Good Family Break
The stay was good. Even though it was a 4 star property the food rates were value for money. The staff was friendly and happy to assist.
Verified Expedia guest review

6/10 Good

Not as good as it appears on their website
The outside walls need cleaning/Painting. The first room I was taken to had internet wiring problems so I was unable to use the wifi.The room overlooked what appeared to be a mini slum area. I asked to be moved to a room where the wifi was working and preferably overlooking the front side of the hotel which they did. The view is much better on the front side of the hotel. It still took several calls over the next few days to stabilise my internet connection. Thd fridge didn't work so they replaced it and the TV remote didn't work as the old batteries inside had corroded. Although all these problems were addressed and fixed once I brought them to the attention of the staff, I would have preferred not to have had all these issues to deal with in the first place. I had just undergone surgery and was looking forward to some R&R. Instead I was faced with one thing after the next to sort out. The AC is ancient and rattled and dripped all night and kept me awake. I didn't report that because I was tired of having different staff in and out of my room by that point and also felt I was fast developing a reputation for being that "difficult" guest. Due to a conference happening the games room was out of commission so I was referred to to Ramada's games room. There also seemed to be a lot of mis-communication between Expedia and the hotel itself. I specifically paid extra to have free wifi and airport shuttle, yet the hotel did not have this on record and wanted to charge me extra.
Verified Expedia guest review

6/10 Good

Disappointing
The Hotel is not 3 star and all the furniture is old and I stayed 3 days, every time I had to turn the tv on it would not work so I had to call the front desk to send the repair man. the way the hotel is displayed on the internet is incorrect.
Verified Expedia guest review

6/10 Good

Can be avoided.
Booked this hotel as was not able to find any other hotel near Powai. Only good thing about the Hotel was good room service, friendly staff. It is a old property, the AC in the room was not having any provision for remote control, had to be operated from the panel on the AC. The breakfast in the morning was the biggest disappointment. They have a very small restaurant for breakfast which was also not having much choice to offer. Ramada which is adjacent to this hotel is a much better option.
Verified Hotels.com guest review