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The Royal Hotel

3.0 star property
Hotel with outdoor pool, near uShaka Marine World

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Hotel

Coffee shop
Terrace/patio
Hallway
Lobby
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • Business center
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $46
includes taxes & fees
$40 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

In-room safe, individually decorated, individually furnished

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Separate bathtub and shower
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, City View

Family Suite, 2 Bedrooms, Non Smoking, City View | In-room safe, individually decorated, individually furnished

Family Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
2 bedrooms
Bidet
Separate bathtub and shower
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed, Non Smoking, Harbor View

Executive Suite, 1 Queen Bed, Non Smoking, Harbor View | In-room safe, individually decorated, individually furnished

Executive Suite, 1 Queen Bed, Non Smoking, Harbor View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Separate bathtub and shower
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Harbor View

Deluxe Room, 1 Queen Bed, Non Smoking, Harbor View | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed, Non Smoking, Harbor View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Separate bathtub and shower
Hair dryer
  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

In-room safe, desk, blackout drapes, rollaway beds

The Blue Waters Hotel

Pool
Airport transfer
Parking available
Free WiFi
8.0 out of 10, Very Good, (948)
The price is $60
includes taxes & fees
$51 per night
Dec 4 - Dec 5
The Blue Waters Hotel
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About the neighborhood

Map
267 Smith Street, Durban, KwaZulu-Natal, 4001

What's nearby

  • Harbour - 4 min walk - 0.3 km
  • Durban International Convention Centre - 15 min walk - 1.3 km
  • uShaka Marine World - 3 min drive - 2.9 km
  • Durban Beach - 4 min drive - 4.3 km
  • Suncoast Casino and Entertainment World - 4 min drive - 4.1 km

Getting around

  • King Shaka Intl. Airport (DUR) - 33 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Lords & Legends Sports Cafe - ‬3 min walk
  • ‪Marine Coffee Shop - ‬2 min walk
  • ‪Jolly Grubber - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Exchange Bar - The Royal Hotel - ‬2 min walk

About this property

The Royal Hotel

The Royal Hotel puts you just a 5-minute drive from uShaka Marine World and Durban Beach. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this Colonial hotel.

Languages

English

At a glance

Hotel size

  • 206 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (ZAR 60 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle
  • Cruise terminal shuttle*

Offsite

  • Beach shuttle*
  • Theme park shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 1845
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 185 for adults and ZAR 92.50 for children
  • Airport shuttle service is offered for an extra charge of ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Beach shuttle and theme park shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 11 costs ZAR 150.00 (one-way)

Parking

  • Covered self parking costs ZAR 60 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Durban
Royal Hotel Durban
The Royal Hotel Hotel
The Royal Hotel Durban
The Royal Hotel Hotel Durban

Frequently asked questions

Is there a pool at The Royal Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Royal Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Hotel?
Yes. Self parking costs ZAR 60 per day. Parking spots may be limited.
Is airport shuttle service offered by The Royal Hotel?
Yes, an airport shuttle is available. The charge is ZAR 450 per vehicle one-way.
What are the check-in and check-out times at The Royal Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at The Royal Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (4-min drive) is nearby.
What is there to do at The Royal Hotel and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near The Royal Hotel?
Yes, there's an onsite restaurant.
What's the area around The Royal Hotel like?
The Royal Hotel is in Durban Central Business District, a short 4-minute walk from Harbour and 15 minutes' walk from Durban International Convention Centre.

Reviews

7.2

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

No Airconditioning or Openable windows
Beautiful architecturally, however, the rooms do not have air-conditioning or openable windows. Bed was comfortable and linen clean. check in was quick and easy, however, parking is an additional cost and separate to the establishment, so plan for a 5min - 10min to get to your car.
Sergio, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clifford, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast and rooms are kept clean
VIVIAN, 7-night business trip
Verified Expedia guest review

8/10 Very Good

Magnus, 9-night trip
Verified Wotif guest review

8/10 Very Good

It is always so convenient to stay at the Royal
Magnus, 4-night trip
Verified Wotif guest review

6/10 Good

The staff was incredible. The breakfast and dinner buffets were very good with lots of options. Biggest issue is that even though it is a non-smoking hotel there is cigarette, cigar, and pot smells coming from the rooms vents even though the circulation is off. I even switched rooms because of the smell into my room, but it really didn't matter even though it was on a different floor from my original room. Thankfully my second room had a window that could open and I was able to keep the room aired out, but it still smelled of smoke. In other hotels the people who smoke in rooms are fined and removed from the hotel. Also, having the exhaust fans pulling air out of the rooms would keep it from circulating through the vent system because my vents were definitely not on. Even bought a fan at Clicks to help cool the room down for comfortable sleeping.
William, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

8/10 Very Good

Fine hotel, good people, needs better internet
This is a hotel in the heart of downtown, with a fine staff and sizable, comfortable rooms (perhaps a bit dated). The breakfast has quite a good variety of dishes. The room has a mini-fridge, which is a valuable amenity. This hotel offers excellent value for money. The one big fault of the place lies in the internet. It was usually not reachable in my room, and even when I went to the lobby for a good connection, Windows refused to connect to it because their system uses a long-outdated security protocol. (Android did work, but only in the lobby.) If you're staying downtown, you're probably in Durban for business, not tourism, and an up-to-date functional internet with a decent signal is absolutely essential.
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Gottfried, 2-night trip
Verified Expedia guest review

8/10 Very Good

James, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hood
Maud, 1-night trip
Verified Expedia guest review

8/10 Very Good

Russell, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Mildred Nomvana, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Isaac, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ferdinand, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Pearl, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maud, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Above and beyond great experience , staff is fantastic.
Pedro Manuel Pereira, 8-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Travelstart online, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean rooms and wide selection for breakfast items
Danai, 1-night romance trip
Verified Expedia guest review

6/10 Good

Mvuyiso, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel of F***** Horror.
Upon arriving at the hotel bookings were not correct but after some time it was resolved. We got to the rooms and their room appears clean but when looking at the curtains or even the carpets it was filthy. The lift buttons are dirty and do not appear to be polished. The service we got was shocking, reception staff does not give a toss about guests, and if things are asked they take their own time or do not get back to you about it. They have hot water issues and when asking about it we were told that they would get back to us, which they never did. When they heard that we knew media personnel they then only offered to find us a room with hot water. The reception staff is the worst I have ever seen or even had to deal with, for the place they are working at it is rather sad. There were even chicken bones laying on the stairways and cockroaches in front and in rooms.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Definitely coming back
I don't understand why it's a 3 star cause everything is 5star and the staff is amazing
Sandile, 1-night trip
Verified Hotels.com guest review