The City Hotel puts you within a 10-minute drive of Chester Zoo. Guests will have free perks like WiFi and self parking.
Languages
English
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Free offsite parking within 49 ft
Street parking available
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Bicycle rentals
Facilities
Garden
Outdoor furniture
Room amenities
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower only
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The City Hotel Hotel
The City Hotel Chester
The City Hotel Hotel Chester
Frequently asked questions
Does The City Hotel offer free cancellation for a full refund?
Yes, The City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The City Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The City Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The City Hotel and nearby?
The City Hotel has a garden.
What's the area around The City Hotel like?
The City Hotel is a short 5-minute walk from Pontcysyllte Aquaduct and 17 minutes' walk from Chester Golf Club.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
Sep 16, 2023
Roger
Roger, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 11, 2023
chanel-mia
chanel-mia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2023
Euan
Euan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2023
Darrell
Darrell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2023
Gabriella
Gabriella, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 21, 2023
On entrance to the hotel it was made aware the main lock on the door was broken and the staff membed said 'oh its broken you just have to push it'. Far from safe as anyone is able to just enter. We were given our key cards and she our door, we were met in the hallway the carpet that hasnt seen a hoover in what appears a long time! There was hair on the bed and under on the sheet. We then went into the bathrooms and thick dust lay on the surfaces. Its a shame as the room was very sweet but lacks a good clean. The lamp shade in the living area was tied up with some kind of cotton as is obviously too long and is covered in dust. Also the fan we put on which was left in our room was blowing out nothing but warm air and dust. Not totally impressed as was my birthday weekend away.
Kate
Kate, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2023
Nice stay over sort bus ride in town. Nice an safe place to stay
philip
philip, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2023
Kirstie
Kirstie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2023
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 27, 2023
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 9, 2023
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2023
We loved the interior design, furnishings. Very cosy
Hollie
Hollie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2023
philip
philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2023
Very clean food cooked fresh nothing a problem
Heather
Heather, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 5, 2023
Sade
Sade, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2023
Hazel
Hazel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
May 7, 2023
Sophie
Sophie, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 24, 2023
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2023
Conveniently located close to an office I was hot desking :) Nice designs and lovely colours of interiors!
Natalia
Natalia, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 11, 2023
Ok for 1 night stay
Only one cup had to have a cup of tea in a bowl! expected a bath but only a shower. Train runs past window which we had to leave open as was so hot in the room. Some of the lights didn’t switch on - otherwise a great place to stay if you’re up for a walk! Reasonable price but ignore the pictures showing breakfast this is not available
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2023
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2023
Dont judge a book by its cover.
This place is amazing. Every room is different. I would stay again in a heartbeat.
IAN
IAN, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2023
Wonderful service, very well organised. The staff very friendly and helpful. Rooms a beautifully decorated and have everything for your comfort. Will definitely recommend to friends and family.