Unfriendly staff, promised free breakfast but told it was granola bars, none set out. They went out of their way to set some out for us (someone had walked away with the others) but they included nuts, which I cannot consume, due to a health issue. They refused to provide anything else—although we had paid for an “included free breakfast.” One staff member was downright rude and inhospitable at checkout. Odd experience; as a traveler for the past 42 years for business and personal matters, I have never before been treated with such personal-feeling disrespect (noted at checkout) though this was my first experience here and I had been expecting a normal hotel experience. Check-in process was through a slotted window, as one encounters in bad neighborhoods, though that clerk was polite and courteous. Room smelled musty and damp; bathroom needed attention.