2/10 Poor
Aug 9, 2024
We arrived late due to our flight delay. So arrived around 12:30am and our room was small and stuffy and the shower didn’t work properly, our lights would not switch off. I called reception twice and got put on hold. I had to go myself at 2am to demand a room change. Was told they were fully booked. Young inexperienced rude staff all male. Eventually they gave me a different room after a lot of arguing and demanding my moment back. Suddenly they had availability. Would not recommmend you waste your money. It’s not a 5 star hotel. Far from it. Service and amenities are very poor. Breakfast has limited choice of food for a 5 star hotel.
Naveed
Naveed, 5-night family trip
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