Very friendly and helpful staff at check in, not so much at check out. The hotel is very well located, excellent access to public transport, many restaurants in waking distance. The room was very clean, functional and provided basic toiletries. It had no air conditioning, which is usually not necessary. During the recent heatwave the hotel provided a desk fan which allowed for sufficient cooling. Well stocked vending machines offer drinks and snacks in the lobby which is staffed 24/7. I would have liked to be informed about significant construction noise across the street before booking. The hotel is challenging for people relying on elevator service to their floor. Despite some of the shortcomings, the rates are competitive and I would try it once more.