21 Huay Kaew Road Suthep Muang, Chiang Mai, Chiang Mai, 50200
What's nearby
Nimman Road - 13 min walk
MAYA Lifestyle Shopping Center - 18 min walk
Wat Phra Singh - 4 min drive
Tha Phae Gate - 7 min drive
Chiang Mai Night Bazaar - 9 min drive
Getting around
Chiang Mai Intl. Airport (CNX) - 22 min drive
Chiang Mai Railway Station - 21 min drive
Saraphi Station - 27 min drive
Lamphun Pa Sao Station - 36 min drive
Restaurants
Crazy Curry『クレージー・カリー』แกงกะหรี่เทพซ่า - 3 min walk
Third Place Coffee-Chiangmai - 3 min walk
Basil Thai Cookery School - 3 min walk
ห้องอาหารจีนภูพิงค์ โรงแรมเชียงใหม่ออคิดส์ - 5 min walk
Ls’ Kitchen - 4 min walk
About this property
Lotus Hotel Pang Suan Kaew
Lotus Hotel Pang Suan Kaew offers a great location, putting you within a 15-minute walk of Chiang Mai University and Nimman Road. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at San Phak Wan, one of 3 restaurants, which serves international cuisine and is open for lunch. Other features include a poolside bar, a fitness center, and a snack bar/deli.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
420 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Conference center (9688 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
San Phak Wan - This buffet restaurant specializes in international cuisine and serves lunch only.
Lan Chor Lae - This coffee shop serves light fare only. Open daily.
San Kam Pheang - This restaurant specializes in international cuisine and serves breakfast only.
San Phak Wan - This restaurant specializes in international cuisine and serves dinner only.
San Ka Wan - This restaurant serves dinner only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 240 for adults and THB 120 for children
Late check-out can be arranged for an extra charge of THB 800 (subject to availability)
Children & extra beds
Rollaway beds are available for THB 800.0 per day
Policies
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Pang
Lotus Hotel Pang Suan Kaew
Lotus Hotel Pang Suan Kaew Chiang Mai
Lotus Pang
Lotus Pang Suan Kaew
Lotus Pang Suan Kaew Chiang Mai
Lotus Pang Suan Kaew Hotel
Pang Suan Kaew
Pang Suan Kaew Hotel
Suan Kaew
Lotus Hotel Chiang Mai
Frequently asked questions
Is there a pool at Lotus Hotel Pang Suan Kaew?
Yes, there's an outdoor pool.
Are pets allowed at Lotus Hotel Pang Suan Kaew?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Lotus Hotel Pang Suan Kaew?
Yes, there's free self parking.
What are the check-in and check-out times at Lotus Hotel Pang Suan Kaew?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Late check-out is available for a charge of THB 800 (subject to availability).
What is there to do at Lotus Hotel Pang Suan Kaew and nearby?
Lotus Hotel Pang Suan Kaew has an outdoor pool and a fitness center.
Are there restaurants at or near Lotus Hotel Pang Suan Kaew?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Lotus Hotel Pang Suan Kaew like?
Lotus Hotel Pang Suan Kaew is in the heart of Chiang Mai, a short 1-minute walk from Chiang Mai University and 13 minutes' walk from Nimman Road.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
Aug 3, 2024
Helen
Helen, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 2, 2024
Property is so run down. Room very sad looking. Toilet need a good cleaning . Carpet in the room worn and tired looking. All the wood finishing looks sad
Carolyn
Carolyn, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Jun 7, 2024
This property is attached to a disused shopping mall. It is depressing and dark. Maintenance seems to be non-existent. We checked out after 2 nights even though it meant forfeiting the money that we had paid for the rest of our stay.
ALLAN
ALLAN, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
The decor in this hotel is exceptional and coveys class.
Wesley C.
Wesley C., 2-night trip
Verified Expedia guest review
2/10 Poor
Mar 6, 2024
Nathaly
Nathaly, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 27, 2024
I have stayed at this hotel on multiple occasions. Over the years, the condition of the hotel has continued to deteriorate. Although the staff are cordial and they now have cable TV, this does not justify the cost. There are always tiny insects swarming over the bathroom sink surfaces. The carpets are so old that they cannot be properly cleaned. These should all be ripped out and new flooring installed. Now that the adjacent mall has been closed for several years, the only thing the hotel has going for it location-wise is its proximity to the Ram Hospital.
John
John, 5-night trip
Verified Hotels.com guest review
6/10 Good
Jan 15, 2024
This is an old hotel, I was rated three star plus not really a five-star, they wouldn't give me coffee or tea bags in the room, there was no outlet to connect the tablet and cell phone I had to go downstairs I had to pay hundred baht to get an extension, one of the elevators were broken and this is a giant hotel we have to wait in line for a long time to be able to get to our rooms, I was there for 5 days and they had not fixed the elevator yet.
Saeid
Saeid, 5-night trip
Verified Expedia guest review
6/10 Good
Jan 6, 2024
The staff's prolonged wait times and dismissive attitude exemplified the epitome of lousy customer service. The staff would rather talk amongst themselves than help a customer standing at the counter. TOTALLY unacceptable, I will never stay at this property again!!!
ALBERT L
ALBERT L, 7-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 30, 2023
This is the worst hotel experience I ever had. The room doesn’t have the positive vibes and feels like something unknown black energy is staying in the room. I and my wife left the room within 8hrs.
Moreover, the ambience is haunted and old. In fact, I was feeling scared going alone in the hotel corridor in night.
Don’t get fooled yourself by pictures. It is old and haunted.( As per me only. No general declaration).
It doesn’t give safe and secure vibes.
Please consider other option if you can.
Thank you
SHIVAM
SHIVAM, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2023
The staff were very kind, friendly, and helpful. The area was highly safe and close to a very trendy, fun, and accessible by walking or tuk tuk (80-100 THB). Although tipping is not customary in Thailand, Thai people are super hard workers and they deserve the agreed upon price and $1-$4 tip for all services. We had a great stay at this hotel and In Chiang Mai overall!
STEPHANIE
STEPHANIE, 7-night family trip
Verified Orbitz guest review
4/10 Fair
Aug 4, 2023
Struggling hotel with good stuff
The hotel is dated and the rooms look tired and need an update. The worst thing about the hotel is the patch Wi-Fi service. Sometimes you will get Internet connection often you won’t. Also, there was only three lifts to accommodate a load of guests and takes a long time to get, two parts of the hotel. I said before the hotel was dated, which also meant that the rooms were old, dirty and damaged. No iron or ironing board available for the room and this was an additional cost. There was also an additional cost to use the gym and the pool.
James
James, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 25, 2023
Airport pickup was appreciated. Concierge staff, welcoming. Housekeeping left doors between adjoining rooms unlocked upon my entry. Informed staff that I did not feel safe. Checked out.
Candace
Candace, 2-night trip
Verified Expedia guest review
4/10 Fair
Jun 16, 2023
this was last time
deepak
deepak, 3-night trip
Verified Expedia guest review
6/10 Good
May 31, 2023
This property is very good value. The room was clean and comfortable. However, the wifi in the room was very poor - it kept dropping out and never remained connected for more than about one minute. It was a much more reliable signal in the lobby, but there were many mosquitoes there. For value for money, however, I would recommend this hotel. I would stay there again but not if the availability of wifi was a major concern.
Martin
Martin, 1-night trip
Verified Expedia guest review
4/10 Fair
May 30, 2023
Pool was good, good size bedroom but it needs renovations. Little ants in the bedroom.
angela maria
angela maria, 5-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2023
After the shopping centre, Kad Suan Kaew, was closed, walking to main road a little inconvenient & quite dark at night. Otherwise quite a good hotel to stay in.
Chin Lin Doreen
Chin Lin Doreen, 7-night romance trip
Verified Expedia guest review
2/10 Poor
May 13, 2023
The room was nothing like the pictures. The buffet was nothing like the pictures. It was terrible. The elevator smelled like piss. It like staying at Circus Circus in Las Vegas.the outlets were not updated, the toiletries were cheap and it was like a ghost town in the hotel.
Amanda
Amanda, 5-night trip
Verified Expedia guest review
8/10 Very Good
Apr 23, 2023
The hotel was really cool and spacious... but you have to walk 15 minutes to find anything. The power outlets were a weird type that my universal converter wouldn't work with and they didn't have an adapter for me to use. The beds were quite hard (for an American) and the toilets didn't have a spray gun and they always moved the trashcan away so you can't use it for toilet paper even though Thailand doesn't allow flushing toilet paper. The internet kicks you out 5 or 6 times a day and doesn't remember the password so you have to enter it manually every day on every device.
Elisha
Elisha, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2023
Excellent hotel
This hotel is large and comfortable. It's a real bargain for the price. Service was excellent.
Verified traveler
5-night trip
Verified Hotels.com guest review
6/10 Good
Feb 19, 2023
Aye
Aye, 6-night trip
Verified Expedia guest review
8/10 Very Good
Feb 13, 2023
andrew
andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2023
Charles
Charles, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2023
Well maintained ancient hotel
Last minute nearby hotel available due to missed flight. It’s not very suitable with young kid. The mattress is very dirty and caused rash on my 2 year old son face.the atmosphere also give a very eccentric feel. However, the staff make it very welcoming and approachable