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Heartland Hotel Queenstown

3.0 star property
Queenstown hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heartland Hotel Queenstown

View from property
Exterior
Front of property - evening/night
Family Room | Lake view
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Ski facilities
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • 24-hour room service
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Kids' menu
The price is $159
includes taxes & fees
$138 per night
Jan 15 - Jan 16, 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
Iron/ironing board
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
  • 538 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Property grounds

Hampshire Holiday Parks - Queenstown Lakeview

Free parking
Free WiFi
Laundry facilities
Ski facilities
8.4 out of 10, Very Good, (460)
The price is $141
includes taxes & fees
$123 per night
Jan 15 - Jan 16, 2025
Hampshire Holiday Parks - Queenstown Lakeview
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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk
  • Queenstown Beach - 5 min walk
  • TSS Earnslaw Steamship - 8 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 20 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?
Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heartland Hotel Queenstown?
Sorry, pets aren't allowed.
Is parking offered on site at Heartland Hotel Queenstown?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Heartland Hotel Queenstown?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.
Is there an onsite casino at Heartland Hotel Queenstown?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.
What is there to do at Heartland Hotel Queenstown and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Heartland Hotel Queenstown also has a fitness center.
Are there restaurants at or near Heartland Hotel Queenstown?
Yes, there's an onsite restaurant, Peaks Restaurant & Bar.
What's the area around Heartland Hotel Queenstown like?
Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Karen, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No parking and dangerous elevator
The bad. Not enough parking and is a first come first serve deal. Check in early to get this. I didn’t and I complained to the front desk three times. I was then walked round the premise by the duty manager Mohammed and this is where the bad thing happened. I was taken to the basement parking, showed spaces I could use. I was then led into an elevator. Once the door closed, none of the buttons worked! I was sled to scan my card and that didn’t work because that was programmed for one part of the hotel. He refused to press the alarm button and ended up calling the reception. I then had enough after 5 min and pressed the alarm. No alarm sounded, more like a one off bell sound. I think we were there for 10 minutes. And eventually the elevator went up one floor. I was not offered a part refund or any refund. I complained twice to the front desk about this issue and they apologised. The manager at the time didn’t really apologise, just asked if I was ok. The good stuff. Gym was ok, sauna was good. The hot tub would have been good if it was open behind 9pm. I do not recommend staying here.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel.
Older hotel. Nice staff. Good breakfast. Conveniently located. However, shower curtain mounted inside a beam, making the shower very narrow. Curtain sticks to you. Hotel sits atop a decent hill. No a/c in some rooms.
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nastassja, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Steven or, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Amazing views from our room, can’t fault it at all
Maria, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Elias, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel nearby downtown Queenstown!
Martha, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good location
Jem, 1-night trip
Verified Expedia guest review

6/10 Good

Joan, 1-night trip
Verified Expedia guest review

6/10 Good

Manageable family room - could be better and clean
Great location - just 5 min from the lake and everything. Outdated and some things are not clean - just ok. Overall its ok for the location for a family room.
Ganesh, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Heartland Hotel is a lovely property set on the slope overlooking Lake Wakatipu. The chalet room is wonderful and spacious with quiet surroundings. It is about 5 mins walk to the main town with shopping and eateries. It’s a nice spot to stay in Queenstown.
Cherine, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property is a bit old but we loved it and would stay there again.
David, 4-night trip
Verified Expedia guest review

8/10 Very Good

The facility was very nice. The room was a bit "tired". Needing some updating. Though is was very clean. The reception area was very nice, and employees outstanding.
Joanne, 3-night trip
Verified Expedia guest review

6/10 Good

Bathrooms in family rooms quite small and in desperate need of renovation. Family room 2 floor set up quite good. Not enough chairs around table, only 3 chairs, one of which was broken. Not enough cutlery and no sharp knives, small things but hospitality basics that they seemed to miss.
Andrew, 7-night trip
Verified Expedia guest review

6/10 Good

Ross, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The friendly staff allowed us to check in earlier as our room was ready. The location is great just a short walk into town
Kim, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location
Brooke, 2-night trip
Verified Wotif guest review

8/10 Very Good

Rachel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bathroom was fantastic and its so nice being able to get to Queenstown itself so easily.
Christopher, 6-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Darren, 4-night trip
Verified Expedia guest review

2/10 Poor

- No parking available - Bathroom was in terrible condition - No hot water in shower
Ben, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

David, 4-night trip with friends
Verified Hotels.com guest review

General property information

Travelers Say
"Good facilities, room was pretty quiet"
Reasons to Book
Room Cleanliness & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
10:00 AM