Hotel Palazzo dal Borgo

4.0 star property
Hotel with bar/lounge, near Cathedral of Santa Maria del Fiore

Choose dates to view prices

Discover Hotel Palazzo dal Borgo, nestled in the heart of downtown. Enjoy access to a charming library, unwind with a drink at the bar and stay connected with in-room WiFi. The multilingual staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Bar/lounge
  • Room service
  • In-room childcare
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$187 nightly
The total price is $222
Jun 21 - Jun 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Single Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Family Room

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Futon
  • Free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Via Della Scala 6, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.1 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Piazza della Signoria - 10 min walk - 0.8 km

Getting around

  • Florence Airport, Peretola (FLR) - 10 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Porta al Prato Station - 13 min walk
  • Unità Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ristorante Buca Mario - ‬3 min walk
  • ‪Osteria Pastella - ‬1 min walk
  • ‪Cafe dei Fossi - ‬3 min walk
  • ‪Osteria e Vinaino Cicalone - ‬3 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬2 min walk

About this property

Hotel Palazzo dal Borgo

  • Hotel Palazzo dal Borgo is just 4.1 mi (6.6 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella are within just a 10-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 4 minutes and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 30 per day)
    • Limited valet parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)
  • Art supplies
  • Children's books

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 1480
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Low-height counter/sink
  • Grab bar near toilet
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Free international and long-distance calls
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per vehicle (one-way, maximum occupancy 8)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 30 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Does Hotel Palazzo dal Borgo offer free cancellation for a full refund?

Yes, Hotel Palazzo dal Borgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palazzo dal Borgo?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Hotel Palazzo dal Borgo?

Yes. Valet parking costs EUR 30 per day. Parking spots may be limited.

Is airport shuttle service offered by Hotel Palazzo dal Borgo?

Yes, an airport shuttle is available. The charge is EUR 110 per vehicle one-way.

What are the check-in and check-out times at Hotel Palazzo dal Borgo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.

What is there to do at Hotel Palazzo dal Borgo and nearby?

Hotel Palazzo dal Borgo has a garden.

What's the area around Hotel Palazzo dal Borgo like?

Hotel Palazzo dal Borgo is in Historic Centre of Florence, a short 4-minute walk from Unità Tram Stop and 9 minutes' walk from Cathedral of Santa Maria del Fiore.

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Reviews

Hotel Palazzo dal Borgo Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and fantastic with a wide variety of options. (27 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
View
Restaurant
Train station
Building
Trip

Reviews

Verified

10/10 Exceptional

Fantastic historic hotel. Staff were extremely friendly and breakfast was fantastic. Even had vegan croissants available.
Sandra, 1-night trip
Verified

10/10 Exceptional

A great location a few minutes from the fast trains and tram to the airport, Were helped find great restaurants nearby and stored our bags until we were leaving.
Greg, 2-night trip
Verified

10/10 Exceptional

Room very clean and close to train and tram station Staff was so informative and absolutely so kind
Jocelyne, 3-night trip
Verified

10/10 Exceptional

Superb location. A few minutes walk from the Central train station. 5-10 mins from main attractions. Very friendly helpful staff.
Jim, 3-night trip
Verified

10/10 Exceptional

Excellent room and breakfast was perfect!
Divya, 1-night trip
Verified

10/10 Exceptional

Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!
Marlena, 1-night trip
Verified

10/10 Exceptional

Great staff and location. Very good breakfast.
Noe, 2-night trip
Verified

8/10 Very good

Arrived later than expected but still had time for a little shopping and delicious meal in the area.
janice, 1-night trip
Verified

10/10 Exceptional

Excellent hotel with super buffet breakfast. Staff warm and friendly.
Roy, 2-night trip
Verified

10/10 Exceptional

It's like sleeping in a renascence building

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!
Mauricio, 1-night trip
Verified

8/10 Very good

A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Monica, 1-night trip
Verified

10/10 Exceptional

It was really nice with super-helpful staff.
Philip, 1-night trip
Verified

8/10 Very good

Historical palace! Good place to stay in Firenze. Hotel staff is very kind.
Akira, 3-night trip
Verified

10/10 Exceptional

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Noe, 1-night trip
Verified

10/10 Exceptional

Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Eddie, 2-night trip
Verified

8/10 Very good

The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.
Brenda, 1-night trip
Verified

10/10 Exceptional

Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Ben, 3-night trip
Verified

10/10 Exceptional

A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
2-night trip
Verified

10/10 Exceptional

Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
L, 2-night trip
Verified

10/10 Exceptional

Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
patrick, 2-night trip
Verified

10/10 Exceptional

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
Lori, 2-night trip
Verified

10/10 Exceptional

A gem in Florence!

Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Peter, 2-night trip
Verified

10/10 Exceptional

This is the best hotel I have ever been in. The staff are friendly and helpful. That breakfast is amazing. And the hotel is beautiful. Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
William, 7-night trip
Verified

8/10 Very good

The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Excellent choice!

The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Panagiotis, 1-night trip