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Mercure Hotel Hamburg Mitte

4.0 star property
Hotel with restaurant, near Reeperbahn

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Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Daily buffet breakfast (EUR 24 per person)
Meeting facility
Exterior
Lobby
In the heart of Eimsbuettel, Mercure Hotel Hamburg Mitte offers a stylish retreat. Enjoy lunch or dinner at RELAX, the on-site restaurant, then unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7, guests praise this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $91
includes taxes & fees
$85 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed (Courtyard Location)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location | In-room safe, desk, blackout drapes, soundproofing

Privilege Room with King Size Bed, Courtyard Location

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Super 8 by Wyndham Hamburg Mitte

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.4 out of 10, Very Good, 619 reviews
The price is $69
includes taxes & fees
$65 per night
Mar 9 - Mar 10
Super 8 by Wyndham Hamburg Mitte
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About the neighborhood

Map
Schroederstiftstr. 3, Hamburg, HH, 20146

What's nearby

  • Hamburg Messe and Congress - 3 min walk
  • St. Pauli Piers - 3 min drive
  • Reeperbahn - 3 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 5 min drive

Getting around

  • Hamburg Airport (HAM) - 12 min drive
  • Sternschanze Station - 10 min walk
  • Hamburg Dammtor Station - 13 min walk
  • Michaeliskirche Hamburg Station - 25 min walk
  • Sternschanze U-Bahn - 7 min walk
  • Schlump U-Bahn - 7 min walk
  • Messehallen U-Bahn - 9 min walk

Restaurants

  • ‪Cafe Seepavillon - ‬5 min walk
  • ‪Mövenpick Restaurant Hamburg - ‬6 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Roxie - ‬5 min walk
  • ‪Qrito - ‬5 min walk

About this property

Mercure Hotel Hamburg Mitte

At Mercure Hotel Hamburg Mitte, you'll be just a 5-minute drive from Hamburg Messe and Congress and St. Pauli Piers. Guests looking for a bite to eat can check out RELAX, which serves lunch and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.

Languages

Danish, English, German, Polish, Russian, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 20 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (inches): 35
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

RELAX - This diner serves lunch and dinner. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Parking

  • Covered self parking costs EUR 20 per day with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?

Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hamburg Mitte?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Hotel Hamburg Mitte?

Yes. Self parking costs EUR 20 per day.

What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Mercure Hotel Hamburg Mitte?

No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.

What is there to do at Mercure Hotel Hamburg Mitte and nearby?

Have fun during the warmer months with activities nearby such as hiking.

Are there restaurants at or near Mercure Hotel Hamburg Mitte?

Yes, there's an onsite restaurant, RELAX.

What's the area around Mercure Hotel Hamburg Mitte like?

Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.

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Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

All went well and my met my needs for the visit
6-night trip

10/10 Exceptional

Excellent hotel near the convention center
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Christopher, 5-night trip

10/10 Exceptional

The hotel is great and the location around nice restaurants and is walking distance of so nice shops
ABDULLA, 1-night trip

10/10 Exceptional

Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Simon, 2-night trip

8/10 Very good

Clean, neat and quiet.
We stayed at the hotel from Saturday to Sunday in week 37 of 2024. Although we had already checked in online, we had to go through the standard check-in process again at the reception. This puzzled me. Otherwise, it was a nice hotel. Clean, neat, and quiet. Good parking facilities (€20 per day) in the basement, though the entrance was somewhat narrow. The breakfast was way too expensive (€24 per person), so we went to one of the several nice cafes and bakeries close to the hotel.
Henrik, 1-night trip

10/10 Exceptional

.
Tristan, 2-night trip

10/10 Exceptional

Would book here again. Great staff!!!
Jordan, 1-night trip

8/10 Very good

Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Andrew, 4-night trip

10/10 Exceptional

Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Paul, 2-night trip

8/10 Very good

Great hotel near the Hamburg Mitte!
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Mark, 1-night trip

4/10 Fair

Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Andrea, 5-night trip

10/10 Exceptional

I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Marissa L, 6-night trip

8/10 Very good

Super Service
Max, 6-night trip

6/10 Good

Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Moritz, 1-night trip

2/10 Poor

A nightmare because of the front desk management
My stay at this hotel was ruined by the behavior of a female staff member at the front desk on the last day. She claimed that I hadn’t paid for my breakfast, but I had indeed paid in cash on that day. I asked her to verify this, but she kept questioning me about who I paid. When I told her that I paid a male staff member, she insisted that no man had ever worked there and asked me to describe him, making me feel like a suspect. I reiterated that I had paid and asked her to check. She made a phone call and continued to press me, saying no such man worked there. I was a bit frustrated because I knew I had done nothing wrong and it was their mistake not to process my payment properly. Only after I raised my voice did she say she understood and told me to go. While it was wrong of the male staff member not to process my payment correctly, he had been very kind to me. The female staff member, on the other hand, continuously glared at me, treated me with anger, and considered me a liar and a thief. Additionally, it seems the hotel staff at the front desk are not aware of who is working there. It is shocking to encounter such behavior in a 4-star hotel. Everyone else I met in Hamburg was kind and humorous, but my time in Hamburg turned into a nightmare due to this hotel staff member. As long as she continues to work there, other guests will undoubtedly suffer.
JI SUP, 2-night trip

10/10 Exceptional

Ronni, 1-night trip

10/10 Exceptional

Markus, 4-night trip

8/10 Very good

Vera, 3-night trip

8/10 Very good

Prima für einen Messebesuch
Sehr gut gelegen für einen Messebesuch. Leider sehr laut durch die Eisenbahn
Thomas, 1-night trip

8/10 Very good

Keld, 1-night trip

8/10 Very good

Hotel nah zur Messe
Gute Hotel nah zur Messe mit Tiefgarage
Katja, 1-night trip

10/10 Exceptional

Andreas, 2-night trip

10/10 Exceptional

Fadime, 1-night trip

8/10 Very good

Lars, 1-night trip

8/10 Very good

Sybille, 2-night trip

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