Fees & policies
Refundable deposits
- Breakage deposit: CAD 50.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- Resort fee: CAD 16.95 per accommodation, per night
- Resort fee inclusions:
- Fitness center access
- Parking
- Pool access
Optional extras
- WiFi is available in guestrooms for CAD 15 per night (rates may vary)
- WiFi is available in public areas for CAD 15 per night (rates may vary)
- Full breakfast is offered for an extra charge of approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
- Area shuttle and shopping center shuttle service is offered for an extra charge
- Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)
- Refrigerators are available for an additional charge
Renovations and closures
The following facilities are closed on Christmas Eve and Christmas Day:
- Bar/lounge
- Business center
- Dining venue(s)
- Fitness facilities
- Front desk
- Full-service spa
- Meeting facilities
- Sauna
- Hot tub
- Swimming pool
- Tennis courts
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
- Rollaway beds are available for CAD 20.0 per day
Parking
- Self parking costs CAD 15 per day with in/out privileges
- Valet parking costs CAD 40 per day with in/out privileges
Pool, spa, & gym (if applicable)
- Guests under 13 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 105670954RT0001
National rating
This property has received its official star rating from Canada Select.
Also known as
White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake