10/10 Exceptional
Customer service from the staff was a 10/10 we felt like VIP the entire stay!
Maningbe
Maningbe, 4-night trip
Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort
Puerto Morelos beachfront property with 3 restaurants and beach bar
At Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, K’UHUL is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious property include a marina, a rooftop terrace, and a beach bar. Fellow travelers love the helpful staff.
VIP AccessExceptional
Popular amenities
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Marina
- On the beach
- 3 restaurants and 2 bars/lounges
- 2 outdoor pools
- Rooftop terrace
- Health club
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Beach bar
- Room service
Feel at home (6)
- Separate bathtub and shower
- Separate sitting area
- Television
- Garden
- Terrace
- Daily housekeeping
$653 nightly
$794 total
Mar 15 - Mar 16
Total with taxes and fees
Why we love this property
Beach bliss
Sail, windsurf, or snorkel at this all-inclusive beachfront retreat. Beach yoga and massages await, with free cabanas on pristine white sand.
Relaxing spa sanctuary
The waterfront spa provides treatments, massages, and outdoor services. A sauna, hot tub, and steam room await. Beach yoga completes this wellness haven.
Luxury sleep paradise
Dream big on pillowtop mattresses with hypo-allergenic and premium bedding. Indulge in champagne service and a free stocked minibar.
Room options
Showing 14 of 14 rooms
Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 2 bedrooms
- Sleeps 4
- 2 King Beds
Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Master Suite Ocean Front King
Wonderful
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Master Suite Ocean Front Private Pool King
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Master Suite Ocean Front Private Pool King Diamond Club
Exceptional
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 2 bedrooms
- Sleeps 4
- 2 King Beds
Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 4
- 2 King Beds
Master Suite Ocean Front Two Queen
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Master Suite Ocean Front Private Pool Two Queen
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Master Suite Ocean Front Two bedroom Diamond Club
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 2 bedrooms
- Sleeps 4
- 2 King Beds
Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 4
- 2 King Beds
Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower
Highlights
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- Ocean view
- 1 bedroom
- Sleeps 6
- 3 King Beds
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About the neighborhood
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580
About this property
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Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews
Exceptional
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
What guests liked
- The spa offered a rejuvenating experience with skilled therapists, tranquil ambiance, and exceptional massage treatments. (11 reviews)
- The restaurants at this property served fresh, flavorful, and exceptional food with outstanding service. (7 reviews)
- Pool service was excellent, with attentive staff, great drinks, and comfortable poolside amenities. (10 reviews)
From real guest reviews summarized by AI.Popular mentions
FoodService staffRoomBeachRestaurantRoom serviceSpaWaterOceanTrip10/10 Exceptional
Everything was perfect! I will refer this place to all my friends. The staff was incredibly friendly and the food was amazing. Can’t wait to go back.
Kristen
Kristen, 5-night trip
10/10 Exceptional
Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!!
Cassandra
Cassandra, 4-night trip
10/10 Exceptional
We had an excellent stay at Paraiso de la Bonita. The room, customer service, food and overall hospitality was the best we’ve ever experienced at an all inclusive resort. The environment was extremely peaceful and the resort had a very luxury, boutique vibe. If you’re looking for complete relaxation with excellent attentiveness, this is the place for you!
Samreen
Samreen, 6-night trip
10/10 Exceptional
This is a jewel in the middle of nowhere. My only complaint is the road to the property from the highway is very bad.
María
María, 3-night trip
10/10 Exceptional
This is the perfect property to get away from the crowds and enjoy some rest and relaxation. The room was very nice and the bed was so comfortable. The amenities are five star! I got such and amazing massage and the staff is amazing. I will absolutely book again.
Ashley
Ashley, 2-night trip
10/10 Exceptional
I really loved this property. The staff are so kind and attentive. I was so sad to leave. I really enjoyed that every night they delivered a "dessert of the day" to my suite! Such a lovely touch. I will return to stay again. thank you and your lovely staff for taking such good care of me! I still think about that gorgeous bathroom in my suite!!
Micah
Micah, 4-night trip
10/10 Exceptional
Beautiful property. Peaceful, just what we where looking for. Boutique hotel feel with great food and drinks. Rooms are super spacious and the bathroom is huge. Everything was amazing!
Dahlia Karina
Dahlia Karina, 8-night trip
10/10 Exceptional
I loved it
The workers were excellent!! The food was excellent. The views were phenomenal. The Guanas are very friendly. Outside of the seaweed smell and pretty much no beach due to the seaweed, we had a great stay.
Kevin
Kevin, 3-night trip
6/10 Good
The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day.
The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
Marjan
Marjan, 3-night trip
10/10 Exceptional
Honest review! Live this place! Cesar was the manager and he was amazing and he above and beyond to make sure your stay was amazing. The entire staff remembers you and very down to earth people which makes you feel like family. This was the best food I’ve had in Mexico.
Melachi
Melachi, 3-night trip
10/10 Exceptional
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
Kaila
Kaila, 4-night trip
10/10 Exceptional
The property is beautiful, it’s all inclusive but everything is a la carte (no buffet) which was a great thing. The suite I stayed was great and very spacious and with an ocean view. When I arrived the was a bottled wine, mini bar fully stocked and every night they brought in a little treat with a side note about the history behind it. Their staff was very friendly and always willing to assist with a genuine smile on their face.
These is a place more to unwind and relax (no a party atmosphere)
Yvette
Yvette, 2-night trip
10/10 Exceptional
We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest.
The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for.
The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond.
This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it.
We will absolutely be returning.
Nadija
Nadija, 5-night trip
8/10 Very good
.
Lalo
Lalo, 5-night trip
10/10 Exceptional
My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
Tania
Tania, 2-night trip
10/10 Exceptional
Overall the hotel is stunning and clean. We had our own plunge pool with a beautiful view. Most all of the staff was wonderful and kind . We only had issue with 2 people being less than inviting and kind but the others made up for it . My only issue is at night the smell is terrible . I think they should use some sort of air fresheners or something in the rooms to help with this especially at night . I think it’s an ocean nightly issue . I was also bummed that some nights they forgot our nightly dessert with the cute historic note . We only used room service food delivery once they forgot our forks and they didn’t bring them for 35 min when we called and asked for them so we just ate with our hands . The food at all 3 restaurants is amazing ! I would recommend this hotel and I would definitely return in spite of the couple issues .
Charlene White
Charlene White, 5-night trip
10/10 Exceptional
This is a resort you visit for total relaxation. No crazy out of control parties, no crazy drunk and loud tourists. It’s total relaxation!! The staff is the best…bartender Luis(Wicha)and Alberto(El Senor) are the best. Bar server Candido(Candi) is so attentive at the pool. And night bar manager,Gregoria(El Jefe) is the nicest and most attentive manager!! The GM Ceasar(Guapo) gives every guest his personal number and he responds within 1 minute when you “What’s App” him. Go see for yourself and seek out these guys, they will give you the best vacation experience. Also, the food is so good and fresh. Order the “tiger shrimp”, it’s as good as a lobster plate. Oh and try the “potato soup” for dinner appetizer…out of this world. And always order the desert cuz it’s so delicious everytime. The wife and I never left the resort for the 3 nights we stayed there. Will go back every year! Beautiful resort and people and service! 🙏🇲🇽
Malibu Tomas
Talmadge
Talmadge, 3-night trip
10/10 Exceptional
Incredible Babymoon with amazing service & a beautiful resort
My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring.
The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals.
Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite.
Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it.
If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is
the place.
We will absolutely be back.
jamal
jamal, 7-night trip
10/10 Exceptional
My wife and I stayed at Paraiso de la Bonita for our anniversary, and it couldn’t have been more perfect. From the moment we arrived, the staff made us feel incredibly welcome. We were greeted by Eduardo and Brandon with a refreshing drink and a quick tour before meeting Pamela, the concierge, who helped us plan activities for our stay. Khaled, the bellhop, drove us to our suite in the resort’s “Rolls Royce” golf cart, and Enrique, our butler, created a chat to handle any requests. Our original room happened to be near a renovation area and in need of a refresh on amenities, but before we even mentioned it, both Khaled and Enrique notified management and promptly arranged for us to be moved to a new suite. Their attentiveness set the tone for the exceptional service we experienced all weekend.
The property is stunning, with beautiful grounds, ocean views, and a calm, luxurious atmosphere. We spent most of our time relaxing by the pool with great service and enjoyed a beach day arranged by Enrique. Our suite was spotless and romantic, featuring a rainfall shower, soaking tub, and private plunge pool.
Every meal was exceptional beautifully presented and delicious. Roger and David were wonderful servers, and Raul, the manager at Ku'Hul, surprised us with a special table and sparkling wine for our anniversary dinner.
The attention to detail and genuine warmth of the staff made our stay unforgettable. Highly recommend Paraiso de la Bonita for a relaxing, romantic escape!
Jonathan
Jonathan, 4-night trip
10/10 Exceptional
10/10 — Truly Exceptional Experience!
From the moment we arrived, this resort exceeded every expectation! The staff is what truly sets this place apart—every single person we encountered was unbelievably friendly, professional, and went above and beyond to make our stay perfect. Their attention to detail and warm, welcoming attitudes made us feel like so welcomed. We were greeted with refreshing welcome drinks, and the experience only got better from there. The poolside service was top-tier, and every amenity offered was spotlessly maintained and incredibly enjoyable. Whether relaxing at the pool or exploring the property, we were constantly impressed by how well everything was run.
And let’s talk about the food—absolutely incredible! Every meal was delicious, fresh, and beautifully presented. You can really tell they care about quality here.
I honestly can’t stress enough how phenomenal the staff is—they’re the heart of the resort and the reason we will 100% be back again and again. This was a flawless stay from start to finish. Highly, highly recommend!
ashley
ashley, 1-night trip
10/10 Exceptional
I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly.
Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch!
The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous!
Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!
Ana
Ana, 4-night trip
4/10 Fair
The property is in a remote location with poor road. There are only three restaurants on the property that serve a la cart Mexican, Mediterranean and pool side food. The food service in the restaurant is very poor and it takes approximately 30 minutes to an hour between order and delivery to the table. There are no other dining options near the property. Property makes unauthorized charges and does not refund the charges. We had prepaid for our stay through Expedia. The property charged us an additional $4,885.43 for lodging without our knowledge and did not process our request for refund.
Frank Devendra
Frank Devendra, 6-night trip
10/10 Exceptional
We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.
Ashlyn
Ashlyn, 5-night trip
10/10 Exceptional
A perfect, peaceful, non-touristy place! Lovely pools and excellent service.
We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us.
We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture.
We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so.
We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs.
The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms.
There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere.
Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews.
Overall, we loved it! Can’t wait to return!
Corie
Corie, 7-night trip
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