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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
City-center hotel within easy reach of Wilderness at the Smokies

Choose dates to view prices

Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (5)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
$46 nightly
The total price is $52
Apr 19 - Apr 20
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(99 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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$60 nightly
The price is $68
Apr 5 - Apr 6
Total with taxes and fees
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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Floyd Garrett's Muscle Car Museum - 11 min walk - 0.9 km
  • Dolly Parton Statue - 2 min drive - 1.8 km
  • Wilderness at the Smokies - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.4 km
  • Wild WaterDome - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

SureStay Plus Hotel by Best Western Sevierville puts you just a 5-minute drive from Wilderness at the Smokies and Sevierville Convention Center. Guests can take a dip in the seasonal outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Island at Pigeon Forge and Titanic Museum are within a short drive. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville puts you in the heart of Sevierville. Popular attractions include Island at Pigeon Forge, which is 9 minutes away by car. Travelers say that the hotel is in a great location.

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Reviews

SureStay Plus Hotel by Best Western Sevierville Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient, well-lit, and easily accessible. (8 reviews)
  • The pool area was fun for kids with a slide and clean, with plenty of lounging options available. (10 reviews)
  • The property is conveniently located near several restaurants and offers easy access to dining options within a short walk. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Shower
Water
Lobby
Coffee

Reviews

Verified

8/10 Very good

Friendly staff at a convenient location.
Kandi, 2-night trip
Verified

10/10 Exceptional

Clean room, easy check-in, location was all amazing
Eric, 1-night trip
Verified

10/10 Exceptional

Staff is super friendly and beds are comfy
Rebecca, 27-night trip
Verified

8/10 Very good

Comfy beds and the staff are great people
Rebecca, 1-night trip
Verified

10/10 Exceptional

Clean rooms, friendly staff and the continental breakfast was great
Brandon, 1-night trip
Verified

6/10 Good

Parking was great. Rooms clean and large, just too many lady bugs in window. Bed to high for handicap person.
Susan, 2-night trip
Verified

10/10 Exceptional

Clean rooms, safe area. Perfect for our family trip.
Miranda, 1-night trip
Verified

10/10 Exceptional

The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Dale, 3-night trip
Verified

10/10 Exceptional

Clean, friendly staff. Nice Continental breakfast.
Deanna, 1-night trip
Verified

10/10 Exceptional

Nice place
Matthew, 2-night trip
Verified

6/10 Good

Okay
Alison, 2-night trip
Verified

10/10 Exceptional

Clean rooms, comfortable bed
Debbie, 3-night trip
Verified

10/10 Exceptional

clean and staff was very helpful and nice
Rhonda, 2-night trip
Verified

10/10 Exceptional

This is our go to place when we visit Dollywood. Great price but does not sacrifice quality. The staff is alway friendly and the breakfast is small but has the everything from eggs, sausage and waffles is always a must
Tony, 3-night trip
Verified

10/10 Exceptional

It was clean
robert, 3-night trip
Verified

8/10 Very good

Comfy beds
Denise, 1-night trip
Verified

10/10 Exceptional

Check in was very smooth! Room was very nice and clean! Quiet halls and premises! We will definitely be staying again!
Toni, 1-night trip
Verified

10/10 Exceptional

We went for honey moon and The hotel , room , food everything so amazing beautiful , the staff is so friendly ❤️ it was such a calm and nice place we definitely coming back to this hotel in future trip❤️
Eliset, 6-night trip
Verified

10/10 Exceptional

great stay
Christopher, 1-night trip
Verified

6/10 Good

The staff was very friendly, and the amenities were nice. The hotel overall looked clean and smelled fresh. Our room was also clean, but it definitely needed some TLC. There was rust on the door frames and light fixtures, and the hair dryer had broken plastic, although it still worked. The mattress protector and pillowcase had holes from being so worn, and the bed and pillows weren’t very comfortable. That said, for the price, it wasn’t a terrible stay.
Alicia, 2-night trip
Verified

10/10 Exceptional

The amenities around was amazing
Tara, 2-night trip
Verified

2/10 Poor

For the hour we were there it was horrible. Rude front desk person because of complaining about the cleanliness and condition of the room. We took pictures of dead bugs, torn sheets and two obvious damages to the bathroom (wall and sink) which we showed them to the gentleman. Upon trying to get a new room the gentleman stated that all there rooms were the same and if we didn’t like the first room then we wouldn’t like any of the others. Again the worst hotel we’ve experienced in our over 40 years of traveling.
Angela, 1-night trip
Verified

6/10 Good

Parking was easy and clean. The man checking us in was really friendly. However the woman we saw the rest of the trip was quite rude. The beds were comfortable. But the room itself wasn't clean. There were crumbs and dirty spots on the floor. It needed a good sweep and mop. There was hair on the wall of the shower. We had to wipe off the table before sitting anything down it was sticky. And the elevator smelled like weed. Probably wouldn't choose this hotel again when I'm in the area.
Elizabeth, 2-night trip
Verified

8/10 Very good

Very clean and comfortable
Randall Mark, 1-night trip
Verified

10/10 Exceptional

Perfect place to stay for a quick mountain trip. Clean and comfortable. Affordable
Patricia, 2-night trip