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Phoenix Hotel

3.5 star property
Start your day off right with a delicious breakfast. Then explore nearby Kensington Gardens or unwind at the hotel's welcoming bar.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Phoenix Hotel

Exterior
Reception
Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $162
includes taxes & fees
$135 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double

Small Double | In-room safe, desk, blackout drapes, iron/ironing board

Small Double

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 22 sq ft
  • Sleeps 4
  • 4 Twin Beds

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Front of property

London House Hotel

Free WiFi
Air conditioning
24/7 front desk
Non-smoking
8.4 out of 10, Very Good, 1,003 reviews
The price is $113
includes taxes & fees
$95 per night
Feb 23 - Feb 24
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About the neighborhood

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Marble Arch - 5 min drive
  • Royal Albert Hall - 5 min drive
  • Oxford Street - 7 min drive

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London City Airport (LCY) - 65 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

When you stay at Phoenix Hotel, you'll be within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also just a 5-minute drive from Hyde Park and Kensington High Street. Fellow travelers like that it's just a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.

Also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no onsite parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travelers love the hotel's prime location.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joanne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Hotels.com guest review

8/10 Very Good

Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to Underground and Kensington Gardens. Great value.
Ulf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean
Stevana, 2-night trip
Verified Expedia guest review

6/10 Good

Paying to be close to transit. Nothing else notable about the property or service - had the usual issues. Definitely not great accessibility inside the property.
Mohamed, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely simple hotel in a great location.
Joel, 1-night trip
Verified Expedia guest review

4/10 Fair

It was a nice hotel but it was like a Furness! Couldn't cool the room down even though the radiator was off and it was cool outside as the windows didn't open very far and there was no air conditioning.
Phil, 1-night romance trip
Verified Expedia guest review

6/10 Good

It’s fine, a typical London hotel.
Stamatina, 1-night business trip
Verified Expedia guest review

2/10 Poor

Got a bad room
I don’t usually give bad reviews but the room I stayed in B2 was downstairs and had a really musty smell. Turned out this transferred on to all my clothes, suit, coat, trainers and everything I had in suitcase had to be washed /dry cleaned to get rid of the smell.
Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room was a little small even for a a double room. Otherwise everything else was great, close to lots of options for food, close walk to 3 different train stations, and staff was friendly and helpful.
Markku, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Good room!
Very pleasant stay! The room was simple but contained all one could need and was facing a lovely small park. It was also well situated and in a lovely area. Only caveat was that there were no power outlet near the bed and that is something that could have been useful.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

6/10 Good

Nice room but so hot I had to keep the window opened all night !!! A ridiculous waste of energy when it’s fairly cold outside. The bathroom air ventilator is so excessively loud I was woken in the early hours of the morning by somebody upstairs … it was so loud the door was vibrating!
Eriola, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

It was a lovely stay! Just wished they had AC
Vicki, 5-night trip
Verified Hotels.com guest review

6/10 Good

Single rooms very small but functional. Continental breakfast good. Slow single lift between floor.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good location near tube and buses. Good service
Sarah, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Phoenix Hotel is a very good hotel in the area near Notting Hill. Very close to transport and a nice walk to Kensington Gardens and Hyde Park. Excellent breakfast options.
Kevin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location! So easy to get around, staff were friendly, some reviews mention how small the small double room is and I was prepared, but for one person, it was totally all I needed! The bed was comfy, I slept well. Great value if you're not looking to spend excessive money, but want to stay central to activities in London. I will absolutely stay here again!
Emma, 4-night trip
Verified Expedia guest review

8/10 Very Good

Javier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My first visit to London, Phoenix Hotel made it incredibly comfortable and welcoming.
Dana Marie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great location nothing hills very quiet area. Staff very professional so clean. Very quit I can sleep like a baby. I will recommend this hotel to anyone.
Brian, 18-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing location and safe area … Easy access to train and street with lots of options to eat
Andres, 3-night family trip
Verified Expedia guest review