Hong Kong International Airport (HKG) - 52 min drive
Sungang Railway Station - 4 min drive
Hong Kong Lok Ma Chau Station - 6 min drive
Shenzhen Station - 29 min walk
Science Museum Station - 6 min walk
Grand Theater Station - 6 min walk
Hongling South Station - 11 min walk
Restaurants
深圳大剧院 - 11 min walk
莉莉玛莲 - 3 min walk
荔园小学 - 8 min walk
宁波酒家 - 3 min walk
婷婷茶艺馆茶艺乐园中国有限公司福田店 - 10 min walk
About this property
Novotel Shenzhen Watergate
When you stay at Novotel Shenzhen Watergate, you'll be just a 5-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can visit the fitness center for a workout or grab a bite to eat at Pin Fang, which serves breakfast, lunch, and dinner. Also, Luohu Port and Huanggang Border Crossing are just a 5-minute drive away. The property is just a short walk to public transportation: Science Museum Station is 6 minutes and Grand Theater Station is 6 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
142 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Working away
24-hour business center
Meeting rooms
Conference space (1399 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Built in 2000
Safe-deposit box at front desk
Fitness center
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
LED television
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.
Tang Gong - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Children & extra beds
Rollaway beds are available for CNY 280.0 per stay
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen
Frequently asked questions
Does Novotel Shenzhen Watergate offer free cancellation for a full refund?
Yes, Novotel Shenzhen Watergate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Shenzhen Watergate?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Shenzhen Watergate?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Shenzhen Watergate?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Novotel Shenzhen Watergate and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Shenzhen Watergate?
Yes, there's an onsite restaurant, Pin Fang.
What's the area around Novotel Shenzhen Watergate like?
Novotel Shenzhen Watergate is in Futian, a short 6-minute walk from Science Museum Station and 6 minutes' walk from Huaqiangbei.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 15, 2024
Good stay
Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Kah Eng
Kah Eng, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
Dimitrios
Dimitrios, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Tsun Fai John
Tsun Fai John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2023
thiam choy
thiam choy, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2023
Derrick
Derrick, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 10, 2021
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Yanfei
Yanfei, 1-night family trip
Verified Expedia guest review
4/10 Fair
Dec 12, 2020
Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not helpful at all
yim hung
yim hung, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2020
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Dean
Dean, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 20, 2020
HAMAD
HAMAD, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2020
SHUGUANG
SHUGUANG, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2019
CHAK KAM
CHAK KAM, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 7, 2019
Aurelien
Aurelien, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2019
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 11, 2019
Near 2 mrt stations as well as bus stations. Near banks as well.
Swimming pool under repair.
Michael
Michael, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2019
Close to MTR, shopping mall and variety of restaurants.
Mary
Mary, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2019
We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.
Verified traveler
1-night romance trip
Verified Expedia guest review
6/10 Good
Oct 22, 2019
Service not very good and not really clean
Leylian
Leylian, 7-night romance trip
Verified Hotels.com guest review
6/10 Good
Sep 4, 2019
Patricia
Patricia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2019
Fu Ying Sandy
Fu Ying Sandy, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 12, 2019
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2019
Fu Ying Sandy
Fu Ying Sandy, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2019
Highly recommend
Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2019
Excellent location, surrounded by local market and supermarket!
Nice room and bed~
Would like to come back
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2019
It’s a little out dated. But over all the rooms was spacious and clean. Location is pretty good close to all the shopping.
Verified traveler
2-night business trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2019
Great location
It was great stay with one only concern regarding the restaurant, they need to have well speaking English person to take orders, I called twice with difficulty understanding my order they had to switch me to the receptionist.
Otherwise the hotel is very nice