Richmond's business district welcomes you to Hilton Garden Inn Richmond Innsbrook, where modern comforts await. Unwind with a visit to the spa tub or take a dip in the indoor pool. Savor American cuisine at Great American Grill and connect to in-room WiFi while enjoying helpful staff.
Hilton Garden Inn Richmond Innsbrook puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
155 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults, and USD 9 to 20 for children
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 5.12 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes. Self parking costs USD 5.12 per day.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness center, as well as a hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Amenities
8.8
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The indoor pool and hot tub were great, very relaxing. (4 reviews)
The pool and hot tub were great, very relaxing and enjoyed by guests of all ages. (11 reviews)
The hot tub was very warm and wonderful, providing a relaxing experience for guests. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bathroom
Lobby
Bed
Bar
Toilet
Reviews
Verified
10/10 Exceptional
May 20, 2026
Clean room
Excellent breakfast
Janet W.
Janet W., 1-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Extremely clean, breakfast was great, dining options close to the hotel and very family friendly
Maryland
Maryland, 2-night trip
Verified
8/10 Very good
Apr 18, 2026
Hotel great and located around shops and restaurants. Definitely carpets need a good cleaning but would book again.
Van
Van, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Room and bath were clean and bed was very comfy. Check in staff was friendly, and breakfast staff were on point. Host Kennedy and lady chef provided top notch service. Both were very accommodating and spoke through smiles. We will definitely be back to see them.
Annemarie
Annemarie, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Loved everything! Wasn't free breakfast though! Pillows could use some more support but other than that everything was clean and comfortable!
Ashley
Ashley, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
The staff was great
thomas
thomas, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Courteous staff, quiet and clean room, affordable investment, and easy to both check-in as well as check-out.
Whitney
Whitney, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Absolutely the best! Everyone is so nice and welcoming. Extremely family friendly!
jamie
jamie, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Clean room everything was comfortable and clean staff was nice ☺️
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Clean and comfortable rooms and a great location. Staff was courteous and helpful, too.
Tim
Tim, 2-night trip
Verified
8/10 Very good
Dec 26, 2025
Friendly staff and clean room.
Daissy
Daissy, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2026
The 2 night stay was very comfortable, clean, clean, clean. Had a billing issue with front desk, that were waiting to get cleared on our credit card. Other than that awesome place to stay. The grounds are beautifully landscaped, with a pond & live ducks, a fountain, walking bridge and statue. A pavilion with quaint restaurant varieties, outdoor seating with umbrellas, a beer bar. Just a short distance 10 min. Car drive away from the Short Pump Shopping Center, 2 museums. You won't be disappointed.
Theresa A
Theresa A, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Great hotel. Great location.
Juan
Juan, 3-night trip
Verified
8/10 Very good
Nov 29, 2025
Nice quiet hotel with friendly staff
Clean rooms and walking distance to restaurants
Clean room, amenities, no issues with my dog, and kind staff.
Daniela
Daniela, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Excellent staff, had coffee out early for the marathon runners on Saturday, clean room
Beth
Beth, 2-night trip
Verified
8/10 Very good
Nov 26, 2025
Clean room
Friendly staff
Michael
Michael, 2-night trip
Verified
8/10 Very good
Apr 12, 2026
Room was clean, but sink cracked and slow to drain. No linens in the room for pull out sofa. Staff brought it to us pretty quickly but we were tired and arrived late. Would have been nice to have it there. Finally this is my second time in the past year in this hotel with no elevator service. I dont mind walking but felt fortunate that I did not have my elderly mother with me. Lovely location and lots to eat and do near by. Building maybe could use some capital spending. Staff was pleasant in all encounters
Mary
Mary, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Area was clean staff was friendly
Shakeerah
Shakeerah, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Clean and good staff
Lakeisha
Lakeisha, 1-night trip
Verified
6/10 Good
Feb 15, 2026
When we visited one elevator was being upgraded and the other one broke during our stay. Only way in was walking around the outside to the stairs. Bed was comfy. Staff were great and apologetic. Breakfast was decent. 7/10 great price for value
William
William, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The staff was great and helpful!
Carolyn
Carolyn, 2-night trip
Verified
8/10 Very good
Jan 24, 2026
Clean room, good service. It was a bit far from the convention center. That is my only complaint.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Our room was spotless. The staff was most helpful and breakfast delicious. Next time we are in Richmond we'll be staying here.