Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.
At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
At a glance
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Hotel size
480 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
Free children's club
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free covered onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
4 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Fitness classes
Yoga classes
Archery
Whale-watching nearby
Working away
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
3 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.
Also known as
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Frequently asked questions
Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (17-min drive) and Vallarta Casino (18-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.
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Reviews
Krystal Grand Nuevo Vallarta – All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.8
Amenities
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The pool area was great, with a fun kids' pool, a separate adult pool, and a swim-up bar. (138 reviews)
The beach was perfect with great sand, surf, and weather, offering a wonderful experience for guests. (92 reviews)
The spa was luxurious and relaxing with great massages and treatments available. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Buffets
Beach
Restaurant
Booking
Drinks
Family friendly
View
Reviews
Verified
10/10 Exceptional
Jan 3, 2026
Clean Rooms, great Food!
April
April, 5-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Amenities and customer service were top notch!
Shawn
Shawn, 6-night trip
Verified
8/10 Very good
Jan 29, 2026
The food was awesome. The pools were nice and heated. Had a great time!
Eric
Eric, 9-night trip
Verified
8/10 Very good
Jan 12, 2026
Room was clean, service was great and friendly staff. food was good and pool was clean.
Brittany
Brittany, 7-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Staff was amazing, very friendly and welcoming. The amenities were perfect for what we were looking for. Food and drinks were delicious.
Nathaniel
Nathaniel, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excellent staff and facility
Darrell
Darrell, 7-night trip
Verified
8/10 Very good
Dec 18, 2025
Food and service were good, resort seemed well maintained
Colby
Colby, 7-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Like pretty much everything about the Krystal Grand Nuevo Vallarta. Resort is on the smaller size so doesn’t feel crowded, food is consistently very good, staff are friendly, beach is nice.
Scott William
Scott William, 7-night trip
Verified
8/10 Very good
Jan 20, 2026
Great staff. Awesome poo and views
David
David, 10-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Awesome staff. Love the fish tacos by the pool. Great selection at the buffet. Comfortable rooms and bed.
Debra
Debra, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Staff great. Pool was good with large sun ledge for small children. Nice variety of food at the buffet.
Sharon Lynn
Sharon Lynn, 5-night trip
Verified
6/10 Good
Dec 1, 2025
Food, service, views everything good
Dannury
Dannury, 3-night trip
Verified
8/10 Very good
Nov 11, 2025
Staff was friendly, food was good, rooms were nice pools and beach were great!
Cynthia Lee
Cynthia Lee, 7-night trip
Verified
6/10 Good
Feb 10, 2026
The location was perfect, the rooms were decent, the pool/beach was amazing. The service was exceptional! The turtle garden was a big highlight for my son. The only downside was the food - it was inconsistent in quality. You will never go hungry with all the options but I wish it was good everyday and not inconsistent in quality.
Katie
Katie, 7-night trip
Verified
8/10 Very good
Oct 22, 2025
Great place to stay, great staff, nice views. Highly recommend to stay at Krystal Grand Nuevo Vallarta!
Cesar
Cesar, 4-night trip
Verified
8/10 Very good
Jan 1, 2026
Rooms were ok. Buffet was below average food. Staff was courteous. Great beach area and pools.
Jamie
Jamie, 5-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Very clean, good view, clean beach
Elyse
Elyse, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
Rooms were clean. Lots of amenities.
Kila
Kila, 7-night trip
Verified
8/10 Very good
Jan 27, 2026
Upgrade room it was wonderful. And Expedia was a total surprise for us with the Vip ck in
Diane
Diane, 9-night trip
Verified
10/10 Exceptional
Dec 15, 2025
This was such an amazing place to stay at and was very clean and beautiful.
.I would definitely recommend this hotel to all my family & friends. I will be staying here again in the future. The staff was so courteous, and went above and beyond, especially trinidad, he was exceptional.
Leslie
Leslie, 5-night trip
Verified
10/10 Exceptional
Jan 2, 2026
What a great place to stay, everyone we met were great, helpful, friendly, knowledgeable, will to help. The rooms were spotless, very clean, food at the buffet was always great, the specialty dining was also great. Wonderful beach access. My suggestion is to visit the Sky Bar, Manuel was the best bartender.
Kenneth
Kenneth, 7-night trip
Verified
8/10 Very good
Feb 6, 2026
clean room
Jessica Lou
Jessica Lou, 6-night trip
Verified
8/10 Very good
Jan 28, 2026
Staff were very friendly, pools were nice, food was great, room was nice but the ac did not work properly. Hard to book decent à la carte Times and entertainment was ok.
Linda
Linda, 7-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Great. Much more welcoming than other hotels in PV. Really happy with the service i have received.
Grant
Grant, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
The food and drinks were excellent. The staff attentive and the property was beautiful. What could've been better is the room size, our balcony had a concrete wall and the wifi wasn't stable enough to get my required work done. Reserving chairs by the pool at 4am only to not show up until 2pm was ridiculous. We are planning on staying somewhere else next year.