4/10 Fair
Nov 24, 2024
Think twice before you reserve a room
Wasn’t able to book breakfast on the original reservation so rang up and was told it’s all fine and I could add breakfast for £10 pp at check in. I was charged £14 pp and when I questioned this I was told the price has ‘just gone up because of a pancake machine!’. On their own website they only state £12 pp as a last resort.
Make sure you do your homework and double check, as you could be fleeced like me.
Room was stone cold and heating switched off with no instructions as outside doors opposite room were open and fire doors held open with fire extinguisher.
Breakfast was awful. It’s the cheapest ingredients and terrible presentation.
I have stayed many times before and it was always a nice hotel. Don’t be fooled by the ‘refurbishment’, everything about this place is now cheap, except the price tag!
Colin
Colin, 1-night trip
Verified Hotels.com guest review