When we booked, we believed we would stay in the main building shown in the photos. Instead, we were placed in an annex at the back, which was very uncomfortable during this cold season.
One of the beds was so uncomfortable it felt like it had thorns, raising concerns about hygiene. As a result, we all ended up sleeping in one bed, making the experience even worse.
This stay fell far below expectations, and I hope you will address these issues to prevent future problems.
Sincerely,
Cristiano