Boulangerie Pâtisserie Traiteur Jano - 9 min walk
La paillote - 12 min walk
New Antalya - 7 min walk
About this property
Mercure Orléans Centre
Located near a train station, Mercure Orléans Centre is a great choice for a stay in Orléans. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L'ENTRACTE, which serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights. Fellow travelers say good things about the helpful staff. Public transportation is close by: République Tram Stop is just 14 minutes by foot.
Languages
English, French, German, Spanish
At a glance
Hotel size
111 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (EUR 15 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Snack bar/deli
What to do
Ecotours nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1977
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
Seasonal outdoor pool
Bicycle parking
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Stair-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
L'ENTRACTE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Uncovered self parking costs EUR 15 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 30
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans
Frequently asked questions
Does Mercure Orléans Centre offer free cancellation for a full refund?
Yes, Mercure Orléans Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Orléans Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Mercure Orléans Centre?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Orléans Centre?
Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Orléans Centre?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless check-out is available.
What is there to do at Mercure Orléans Centre and nearby?
Mercure Orléans Centre has a seasonal outdoor pool and a 24-hour health club.
Are there restaurants at or near Mercure Orléans Centre?
Yes, L'ENTRACTE offers French cuisine.
What's the area around Mercure Orléans Centre like?
Mercure Orléans Centre is a short 9-minute walk from House of Joan of Arc and 17 minutes' walk from Sainte-Croix Cathedral.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
Nice but careful with the room you book
Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Olivia
Olivia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Great location
Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 21, 2024
Zory
Zory, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 8, 2024
Fire alarm no one apologized
Bed like a board
Too noisy
Never again
thomas
thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Joe
Joe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Recommended
Great overnight stay. Some minor issues - paint flaking off door, no plug in the bathroom basin, no ability to change air conditioning setting - but good location and exc3llent public rooms. Double glazing ensures no traffic noise but at expense of “warm” room for sleepin*.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 18, 2024
Parking was overcrowded. Restaurant was chaotic with orders lost. Hotel and rooms seem poorly maintained.
Guy
Guy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Good location, close to the centre of Orleans and only a short walk away.
Very friendly and helpful staff and the rooms were good value.
James
James, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Excellent weekend stay
Christian at the Reception gave us an enthusiastic and informative welcome. The entire staff was communicative, efficient and affable. The room was comfortable, spacious and functional with river view. It became warm in the middle of the two nights, even though the thermostat indicated 18C. Felt like 26C. Dinner at L'Entreact was a pleasant surprise. Our waiter, Mourchad was attentive and took excellent care of us. The Menu offers a vast variety of choices. Food preparation was very good. The entire wait staff offered great and accommodating service to all patrons. And specially with children. The facade needs a touch up but the lobby is classy.
Jean Luc
Jean Luc, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Lindsay
Lindsay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Great value and good location
Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Martyn
Martyn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 23, 2024
Good stay
The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel.
The pool was wonderful
Selection at breakfast was very good
Emma
Emma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2024
Marc
Marc, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 22, 2024
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 19, 2024
Bof
Grande chambre. La moquette de la chambre semblait soit usée soit tachée ou bien encore sale.
Par contre le lit était super et la double fenêtre coupe complètement le bruit de la route
Le prix du parking n’était pas affiché, surprise à la sortie.
Le petit déjeuner était pas mal mais la demoiselle qui nous a accueillie était peu agréable et à débarrassé notre table avant que nous ayons terminé alors que nous étions au buffet
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
May 11, 2024
FLORENCE
FLORENCE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 10, 2024
Michel
Michel, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
May 8, 2024
gail
gail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2024
Virginie
Virginie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 4, 2024
Jean-Claude
Jean-Claude, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2024
Great overnight stay. The hotel is conveniently situated at the entrance to the city so easy to park and then a 10 minute walk into the centre along the river. Good sized room (we had a family room) which was comfortable. We didn't have breakfast but it did look nice so we definitely do that next time. Lovely outside pool area and a really friendly welcome. We love Orleans so this is a great stopover for us