2/10 Poor
Dec 22, 2024
Cute hotel but incredibly rude staff ruined it
Security guard kept harassing me....
This woman came to my car in the parking garage and needed to make sure "I was a hotel guest" and didn't do the same for anyone else. So I showed her my key cards and she gave me a look then walked away??
But here's the crazy part...
I had been out and I was tired so I go into my room around 3 AM(mind you I was not visibly impaired at all) and then SHE COMES KNOCKING ON MY DOOR AT 4:30 IN THE MORNING to "check on me". I asked her if I had done anything wrong and she said no, so I asked why she insisted on harassing me and she says, "I won't anymore ma'am."
I was in shock.
I've never been treated this way in my entire life and I have a lingering suspicion that there was an undertone of discrimination that lead to this.
I was a woman staying in a room alone.
I hadn't done anything wrong, and I didn't deserve any of that. I paid for a room just like everyone else did. It made me feel really really sad; I couldn't have been more respectful yet I received exactly the opposite.
You guys can do better; no one deserves to be so obviously singled out like that without cause whatsoever.
Delaney
Delaney, 1-night trip
Verified Hotels.com guest review