Hotel Serenella

3.0 star property
Sirmione hotel with pool bar and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serenella

Seasonal outdoor pool, pool umbrellas, sun loungers
Comfort Double or Twin Room, Balcony | Room amenity
Sundeck
Sundeck
View from property

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Pool
  • Pet friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Digital TV service
  • Offsite parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Bathrobes
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Basic Double or Twin Room (No Balcony)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hair dryer
Private bathroom
In-room safe
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Punta Staffalo 1, Sirmione, 25019

What's nearby

  • Center Aquaria Spa and Wellness Center - 3 min walk - 0.3 km
  • Grotto of Catullus - 7 min walk - 0.6 km
  • Santa Maria Maggiore - 8 min walk - 0.7 km
  • Scaliger Castle - 8 min walk - 0.8 km
  • Jamaica Beach - 12 min walk - 1.1 km

Getting around

  • Valerio Catullo Airport (VRN) - 59 min drive
  • Gabriele D'Annuzio Airport (VBS) - 60 min drive
  • Milan Malpensa Airport (MXP) - 150 min drive
  • Sommacampagna-Sona Station - 25 min drive
  • Villafranca Station - 32 min drive
  • Villafranca di Verona Dossobuono Station - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Grotte di Catullo - ‬7 min walk
  • ‪Lido delle Bionde - ‬9 min walk
  • ‪Bar Alla Torre - ‬7 min walk
  • ‪Ristorante Agli Scaligeri - ‬8 min walk
  • ‪Il Girasole - ‬5 min walk

About this property

Hotel Serenella

When visiting Sirmione, Hotel Serenella is a great choice to consider. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Offsite parking nearby (EUR 5 per day; reservations required)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 15 per night
  • Rollaway beds are available for EUR 40 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 5 per day (1476 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Frequently asked questions

Does Hotel Serenella offer free cancellation for a full refund?
Yes, Hotel Serenella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serenella?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Serenella?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by Hotel Serenella?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Serenella?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Serenella and nearby?
Hotel Serenella has a seasonal outdoor pool and a garden.
What's the area around Hotel Serenella like?
Hotel Serenella is a short 3-minute walk from Center Aquaria Spa and Wellness Center and 7 minutes' walk from Grotto of Catullus.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Andrejs, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Joao, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was lovely but could be improved, pillows were very hard &
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Great stay. We always love this place.
Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay Family business staff were amazing. Thank you
JOHN, 4-night family trip
Verified Hotels.com guest review

6/10 Good

We wanted to come to Lake Garda for our honeymoon as it looks absolutely beautiful! We was not disappointed. The area is amazing and we are so glad we went. The hotel was alright. First night we had a normal room which from pictures we thought would be lovely but it wasn’t up to scratch! The shower over flowed into the bedroom when used. The room we also had only had one charge point, very weird. The balcony’s with the normal rooms are not great they need a bit of TLC. So being our honeymoon we made the decision to upgrade to one of suites, which was an extra €40 a night. But with that €40 it is worth it. The shower doesn’t leak into the room. We had not one but two plugs! The balcony’s were cleaner and had a small view of the lake which was nice. The staff when asked for anything during the day was so nice and helped us with anything we needed. In the evening the staff was not the best. We was treated a little like we was a big inconvenience and was made to feel bad if we needed anything. Trust me with this place they don’t like to give yah toilet paper so we had to ask a few times for them 😂 The bar is nice but only open 12-6. They don’t take cash and every gets charged to your room so make sure to keep track of that which I did and we wasn’t over charged anything which is good. Overall it was good but if you can afford it I’d spend and extra €50 a night else where or spend it on the suites at this place because they are worth it to be fair.
Rob, 5-night trip
Verified Expedia guest review

8/10 Very Good

Great place!
You can always tell a family-run establishment; their heart & soul is on display. The custom-made breakfast was amazing!
Jane Ann, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow great
Alfredo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

DAVID, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

location was exceptional first rate experience
jeff, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Ryan, 7-night family trip
Verified Hotels.com guest review

6/10 Good

It’s o.k.
Location was fantastic but hotel was very dated especially our room. It was clean though. The parking is off site and tricky to find and it has to be said, the owner (male) was not helpful when I said that my boyfriend was having trouble locating it. In fact, he snapped “it’s behind the church” in a rude manner. He also snapped that check out is not until 8am and we should have read that in our rooms (we needed to leave at 7:30am for a tour). The bill was already paid so it wasn’t an issue. He just made us feel unwelcome to be honest. The anircon in the room worked but the decor felt like a time warp from 1991 and they didn’t provide bottled water nor was the bar open late to get water which is a bit of a shock on our first night there during a heatwave. Other than that, the rest of the staff were nice in the hotel and location is great for walking into the town for dinner. It was safe also.
Natalie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

No air conditioning not even fans in the hotel communal areas makes anywhere outside of our hotel room unusable in 35 degree heat. Beds are rock hard like sleeping on concrete. Basic room is tiny with a view onto a wall. Staff not willing to even let us check in until 1pm after arriving on an early flight. Had to change our hotel after one night. Horrible attitude and unfriendly staff. Felt unwelcomed. Would not recommend. Extremely basic small hotel. Shame because location is great. Would not go to the lake from their jetty felt unclean. Total waste of money and a stressful start to our holiday. Stayed at Hotel Continental next doors completely different league of hotel was outstanding.
Sundeep, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

such a gem in sirmione. wonderful service, and especially loved the private dock access. will definitely be returning
Kira, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent 1 week stay at hotel serenella. Old fashioned style (in a good way - lovely old couches and antique furniture), lovely staff. Small pool area but also has lovely pier onto the lake with sunbeds and shady area. Quiet but only a few mins walk to the busy parts of sirmione. No issue ordering breakfast ahead of time as its easy to change what you want or change the time the day before - or choose once and leave it for the whole stay - not the hassle some people say it is. Breakfast was lovely and the poolside bar served food and drinks up to 6.30. Would definitely stay again.
Claire Louise, 7-night family trip
Verified Expedia guest review

8/10 Very Good

The lake access is the winner for this area
Pros: - The lake access via the hotels own private area/jetty is fantastic. There are only around 10 sun beds though, but we got a spot every time we went down. - You can take drinks / pay for delivery of drinks and food over to the jetty. - All the staff were super friendly and helpful. - We didn’t have the breakfast, but it looked amazing and good value for the amount and quality of food you got. - It’s around a 10 min walk (max.) from the ferry. You can get this direct from Desenzano and other local towns - it’s very affordable per person, and much better than taking the bus from the main part of Sirmione. It’s a long walk from the main town of Sirmione (we did this from the hotel down to the local supermarket and it was almost an hour). - Very affordable bar and tourist tax compared to other parts of Italy. - great value for what you got in this area. Cons: - We paid for the no balcony room and got a pretty tired, small room over looking the hotel car park. The shower was a little broken, and the soap dispenser fallen off the wall. - The bed was very hard and pillows not great, so we didn’t sleep all that well.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Wonderfully helpful owner and staff. Sun beds on the lake a big plus. Would highly recommend staying here.
Michael, 3-night trip
Verified Expedia guest review

6/10 Good

The breakfast is glorious and the private dock is really nice and quiet. However the beds and pillows were very firm. Didn't bother me too much but my girlfriend had trouble sleeping.
Rory, 2-night romance trip
Verified Expedia guest review

6/10 Good

Carlie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Digby, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Serenella was fantastic. It was located in a wonderful old part of the town. The staff was welcoming and professional. Everything could be reached by walking and there were wonderful restaurants to eat. Directions from the Hotel were excellent and they were very quick in responding to any of your questions. We had a wonderful stay, and we would certainly recommend it
Norman, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Great easy service to order drinks/food Ordered a grilled veg toastie was amazing!!! Bed was comfy, room was cute, pool was cold but lovely and relaxing area.
Leigh, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cleaning of the property was excellent and constant. Beautiful touches in a very nice hotel.
Barry, 6-night family trip
Verified Ebookers guest review