Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
What's nearby
Blue Planet Aquarium - 7 min drive - 8.8 km
Chester Zoo - 8 min drive - 10.3 km
Chester City Walls - 10 min drive - 10.7 km
Chester Cathedral - 11 min drive - 11.1 km
Chester Racecourse - 11 min drive - 11.3 km
Getting around
Chester (CEG-Hawarden) - 13 min drive
John Lennon Airport (LPL) - 30 min drive
Manchester Airport (MAN) - 35 min drive
Capenhurst Station - 4 min drive
Little Sutton Station - 5 min drive
Hooton Station - 6 min drive
Restaurants
The Crafty Tavern Limited - 4 min drive
The White Swan - 5 min drive
Old Wirral Hundred - 5 min drive
Starbucks - 3 min drive
The Straw Hat - 6 min drive
About this property
Macdonald Craxton Wood Hotel & Spa, Chester
At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be within a 15-minute drive of Chester Zoo and Chester City Walls. You can visit the spa to indulge in body wraps or aromatherapy, and British cuisine is served at Craxton Wood Grill, which is open for breakfast and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.
Languages
English, Hungarian, Polish, Spanish
At a glance
Hotel size
72 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Mini golf
What to do
Fitness classes
Pilates classes
Yoga classes
Mini golf
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1999
Garden
Terrace
Television in common areas
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Craxton Wood Grill - This restaurant specializes in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge - Overlooking the garden, this bar serves lunch, dinner, and light fare.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 24 per person
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are allowed in the pool 9-11 AM and 3-6 PM.
Also known as
Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port
Frequently asked questions
Does Macdonald Craxton Wood Hotel & Spa, Chester offer free cancellation for a full refund?
Yes, Macdonald Craxton Wood Hotel & Spa, Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, there's an indoor pool.
Are pets allowed at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, there's free self parking.
What are the check-in and check-out times at Macdonald Craxton Wood Hotel & Spa, Chester?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Macdonald Craxton Wood Hotel & Spa, Chester and nearby?
Onsite recreation at Macdonald Craxton Wood Hotel & Spa, Chester includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Macdonald Craxton Wood Hotel & Spa, Chester also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, Craxton Wood Grill offers British cuisine and garden views.
What's the area around Macdonald Craxton Wood Hotel & Spa, Chester like?
Macdonald Craxton Wood Hotel & Spa, Chester is located a short 20-minute walk from Burton Mere Wetlands.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
Nov 25, 2024
We opted to stay in double delux room which in theory was just a doucle room with a table and chairs put in
Brien
Brien, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 20, 2024
Leaking and wet bathroom
Room had a leaky bathroom and they still put me as a guest in there. Never staying with thos hotel ever again!
Alex
Alex, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Victoria
Victoria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Must stay, great price and great offerings
Great Place to stay, use of spa facilities included in the price.
Sudhakar
Sudhakar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Perfect just radiator in one of our 2 rooms too close to bed so surface burn when going past radiator perhaps bed needs to be moved slightly in room 215
Celeste
Celeste, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Fenton
Fenton, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Room allocated was next to the plant room. Very noisy at night and early hours -4am onwards. Staff did readily change our room for the 2nd/3rd night
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Lovely location
Lovely comfy beds and great food
Pauline
Pauline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 31, 2024
Ok
Slow service
Clean comfortable room a bit dated.
Steven Michael
Steven Michael, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Adam
Adam, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 25, 2024
Room was full of Spiders and my little girl was not happy then the heating wouldn't turn off in my room and was so hot i had to be moved to another room
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Chilly
Unfortunately the heating was not working, the room was cold and there were no heaters available, reception did give me an extra quilt! However this was a 2 night stay and the second night it was sorted out. Food was a little on the pricey side but the pork belly was lovely
Phil
Phil, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
Restaurant looked very posh and beautifully modern. However booked a deluxe room and it was incredibly outdated, very below standard