Rooms and showers are VERY small. On arrival we were given a room overlooking a wall..Bed against the wall so very inaccessible for two old people to be crawling over to get out of bed. I asked to move and it was no problem, very helpful...The rooms are not as pictured on the site,Very small bed..Thankful that the window opened a crack, as it was very hot, off course old buildings don't have air conditioning. Usually not an issue for us in London but this trip it was HOT.. Loved the location, better curtains to block out the light, the safe that was mentioned to us was laughable. Not secured down, confusing to work. A nice handy man came and secured the safe to the drwertop, and gave instruction on using the safe. The lovely women in the breakfast area was so nice. She cried when we. left, and it was touching. Loved this women, she should get a raise!