I booked a 2-bedroom suite, one room with a king bed, another room with two queen beds. I was getting married (outdoors) on Saturday, 10/12 and needed a place for me to get ready, hair, etc. I booked this sweet because of the space and then also for my out of town maid of honor and her family (Lindsey). Instead of the suite I booked, they put her in a 1-bdrm suite and tried to say it was a 2-bdrm because it had a pull out couch. I had to fight with the front desk (while putting me late to my rehearsal). She finally "upgrades" me. Get to the room and it's the exact room i booked!! it was frustrating because my confirmation does not show specifically what i booked which would have been helpful in proving my reservation. They saw one adult and two kids, and thought they could get away with putting them in a smaller room. A Bride-t-be does NOT need that kind of stress the night before.