8/10 Very good
Nice size room, slow drains and elevator. Many stores and restaurants nearby.
Brian
Brian, 3-night trip
Candlewood Suites Glen Allen-Short Pump by IHG
Hotel with 24-hour fitness, near Short Pump Town Center
Choose dates to view prices
Candlewood Suites Richmond-West, an IHG Hotel, is a convenient retreat near Short Pump Town Center. Enjoy dry cleaning services, unwind at the 24-hour gym or grab a snack at the bar/deli. With free in-room WiFi and outdoor furniture to relax on, this hotel's helpful staff has left a lasting impression on previous guests.
8.8
Excellent
Popular amenities
- Free WiFi
- Air conditioning
- Gym
- Laundry facilities
Main amenities (12)
- Weekly housekeeping
- 24-hour fitness center
- 24-hour business center
- Business center
- 24-hour front desk
- Coffee/tea in a common area
- Front-desk safe
- Convenience store
- Self-serve laundry
- Multilingual staff
- Picnic area
- Barbecue grills
Feel at home (6)
- Children stay free
- Kitchen
- Private bathroom
- Separate dining area
- Premium TV channels
- Laundry facilities
$97 nightly
$113 total
Apr 2 - Apr 3
Total with taxes and fees
Room options
Showing 7 of 7 rooms
Suite, 1 Bedroom
8.4Very good
15 reviews
- 524 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed
Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)
- 524 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)
9.8Exceptional
6 reviews
- 350 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)
9.2Wonderful
5 reviews
- 350 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Studio Suite (Bed Type Assigned at Check-In)
9.6Exceptional
7 reviews
- 350 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)
8.0Very good
2 reviews
- 524 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Studio Suite, 1 Queen Bed
9.2Wonderful
51 reviews
- 350 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
4120 Tom Leonard Dr, Glen Allen, VA, 23060
What's nearby
- Short Pump Town Center - 2 min drive - 2.1 km
- University of Richmond - 10 min drive - 12.2 km
- Virginia Commonwealth University - 13 min drive - 21.2 km
- Greater Richmond Convention Center - 15 min drive - 23.2 km
- Kings Dominion - 23 min drive - 44.4 km
Getting around
- Richmond Intl. Airport (RIC) - 27 min drive
- Richmond Staples Mill Road Station - 15 min drive
- Richmond Main Street Station - 17 min drive
- Ashland Station - 24 min drive
Restaurants
- Wawa - 15 min walk
- McDonald's - 10 min walk
- Cook Out - 15 min walk
- Starbucks - 10 min walk
- Taco Bell - 17 min walk
About this property
Candlewood Suites Glen Allen-Short Pump by IHG
When you stay at Candlewood Suites Glen Allen-Short Pump by IHG, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 122 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (up to 80 lbs per pet)*
- Service animals welcome
- Restrictions apply*
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Coffee/tea in a common area
- Barbecue grills
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
Working away
- 24-hour business center
Services
- 24-hour front desk
- Laundry facilities
- Multilingual staff
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Picnic area
- Television in common areas
- 24-hour fitness center
- Outdoor furniture
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Closed captioned TV
- Grab bar near toilet
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
- Thin carpet in room
- Tile flooring in room
- Hardwood flooring in room
Room amenities
Be entertained
- 43-inch flat-screen TV
- Premium cable channels
Home comfort
- Climate-controlled air conditioning and heating
- Wet bar
- Coffee/tea maker
- Iron/ironing board
- Window screens
Sleep well
- Blackout drapes/curtains
- Bed sheets provided
What to enjoy
- Separate dining area
Freshen up
- Private bathroom
- Shower/tub combination
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Free local calls
- Desk chair
Food and drink
- Full-sized refrigerator/freezer
- Microwave
- Kitchen
- Stovetop
- Toaster
- Cookware, dishes, and utensils
- Dishwasher
- Ice maker
- Paper towels
More
- Weekly housekeeping
Fees & policies
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen
Frequently asked questions
Does Candlewood Suites Glen Allen-Short Pump by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Glen Allen-Short Pump by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Glen Allen-Short Pump by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Glen Allen-Short Pump by IHG and nearby?
Candlewood Suites Glen Allen-Short Pump by IHG has a 24-hour fitness center and a picnic area.
Does Candlewood Suites Glen Allen-Short Pump by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Candlewood Suites Glen Allen-Short Pump by IHG Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
What guests liked
- Excellent dining options are available within walking distance or a short drive from the property. (10 reviews)
- The property offers pet-friendly accommodations with clean and spacious rooms. (4 reviews)
- The parking lot was in great shape and there was plenty of onsite parking available. (4 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationKitchenBedAmenitiesRestaurantShoppingAir conditioningBathroom10/10 Exceptional
Aerie was amazing! I will stay again just because of Aerie’s helpfulness and good customer service.
Lisa
Lisa, 1-night trip
10/10 Exceptional
great place to stay
Roland
Roland, 1-night trip
10/10 Exceptional
Staff always friendly and welcoming the property and room is clean this was my third stay and I will be back!
Sherry
Sherry, 3-night trip
6/10 Good
Everything was dimly lit, old looking beige paint which made it look depressing. The staff was excellent
Meloni
Meloni, 2-night trip
8/10 Very good
Rooms are dated but clean.
Michael
Michael, 1-night trip
10/10 Exceptional
Quiet and comfortable pet friendly hotel
Claire
Claire, 1-night trip
10/10 Exceptional
Near everything and ease of check in
Melissa
Melissa, 1-night trip
8/10 Very good
Did not use laundry it was always busy.
The only thing that I had trouble with was controlling the room temperature. It was always cold despite the set up.
Albert
Albert, 2-night trip
10/10 Exceptional
Had a great one night stay, room was clean, staff was courteous, easy check in.
MaryAnn
MaryAnn, 1-night trip
10/10 Exceptional
Excellent stay and facilities
David
David, 2-night trip
8/10 Very good
The staff seemed very courteous. The room were clean.
Wendy
Wendy, 1-night trip
10/10 Exceptional
Front desk agent was friendly. The hotel and room were clean and quiet.
Karen
Karen, 2-night trip
10/10 Exceptional
Great place
Anthony
Anthony, 6-night trip
8/10 Very good
Our stay was awesome. Nice and clean. Staff was pleasant and helpful.
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Birthday Stay
It was a great stay and we were very comfortable with the room!
Terrence
Terrence, 1-night trip
10/10 Exceptional
Great place
JESSICA
JESSICA, 2-night trip
10/10 Exceptional
I have stayed here several times and they have always been great!
James
James, 2-night trip
8/10 Very good
The staff is very kind, patient, flexible, helpful, and understanding. The rooms were very clean and neatly organized. The doors to the joining room were a bit hard to open and close, but I’m assuming that’s because they’re not used often. I had an awesome stay at this location. Staff are very welcoming and warming. I def will make this location my go to!
Jamie
Jamie, 1-night trip
6/10 Good
The rooms need to be updated, it’s nice to have a refrigerator but to noisy, door crack light coming through plus you can hear the person above you walking around.
Rubin
Rubin, 2-night trip
10/10 Exceptional
I enjoyed my stay-it was clean and quiet!
Juanita
Juanita, 2-night trip
10/10 Exceptional
Awesome!
Kate
Kate, 1-night trip
10/10 Exceptional
Very clean room.
James
James, 1-night trip
8/10 Very good
I was greeted by a sweet lady I forgot her name but she was from my hometown. She made my check in very easy. We did have to switch rooms because the first room had a few issues but she was prompt in finding us a second room. After that everything was lovely. I will stay again based on the customer service.
Jeneka
Jeneka, 1-night trip
10/10 Exceptional
Great
Kimberly
Kimberly, 2-night trip
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