8/10 Very Good
Dec 1, 2024
Everyone who works here is friendly and helpful. No one was never not smiling. The lobby was decked or for the holidays. The coffee and cocoa machind in the lobby was great! The breakfast is not good. We chose ihop after the first morning. The best thing was the granola bars. But maybe it is geared for kids. The food was cold. We had toast and nutella because at least that was hot. The beds are super firm but I didn't care after a full disneyland day/night. We did need to ask for shower refills since the bottles were empty upon arrival. The room was clean. We had an accessible room. The shower curtain needs to be longer because the floor was completely soaked after each shower. We used a big towel to run the length of the shower to try to keep it dry. Thats just dangerous for older people like my mom. We did need the elevator so it was a walk for my mom with her walker to walk from the front of the hotel to the middle to use the elevator then walk back to the front. That took us 10 minutes. We did have stairs right next to our room that we heard people use during the night. We chose this hotel because it is literally across the street from security. It is an easy walk back and forth to the parks. I would tell people to stay here BUT call the hotel directly to get the room you want.
CANDACE
CANDACE, 3-night family trip
Verified Hotels.com guest review
