2/10 Poor
Aug 22, 2024
The room was poorly maintained.
The shower was impossible to control - it was either scalding hot or cold. In addition, the shower water pressure was really low to the point where I had to finish washing my hair in the sink. After complaining, the shower pressure improved but temperature control was still impossible.
I was promised a bath towel change every day but it didn't happen.
The outlet in the bathroom did not work, making it difficult to dry and style your hair.
These folks are charging a premium rate for a sub par room - customer service is not a priority.
Last point... there is no front desk at this facility. They send you instructions on how to get in and what your room number is. After paying, you never see any staff during your stay.
joseph
joseph, 4-night romance trip
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