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Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel with golf course, near Four Mile Beach

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Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

12 outdoor pools, cabanas (surcharge), pool umbrellas | Sheraton Grand Mirage Resort, Port Douglas
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds | Sheraton Grand Mirage Resort, Port Douglas
12 outdoor pools, cabanas (surcharge), pool umbrellas | Sheraton Grand Mirage Resort, Port Douglas
View from property | Sheraton Grand Mirage Resort, Port Douglas
Exterior | Sheraton Grand Mirage Resort, Port Douglas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Pool
  • Bar
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Valet parking
  • Swim-up bar
  • 24-hour room service
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is $254
includes taxes & fees
$231 per night
Feb 5 - Feb 6

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

Resort view

Presidential Suite, 1 Bedroom, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Premium bedding
  • 1636 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Deluxe Room, 1 King Bed, Ground Floor | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Resort view

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 2 Double Beds, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 560 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Pool Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Pool Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Port Douglas Road, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 4 min drive
  • Flagstaff Hill - 5 min drive
  • Crystalbrook Superyacht Marina - 6 min drive
  • Sugar Wharf - 6 min drive
  • Four Mile Beach - 7 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Wicked Ice Creams - ‬4 min drive
  • ‪Bam Pow - ‬3 min drive
  • ‪Rattle N Hum - ‬5 min drive
  • ‪Grant Street Kitchen - ‬5 min drive
  • ‪Zinc Port Douglas - ‬4 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas is a great choice for your beach stay in Port Douglas, putting you near activities like scuba diving, snorkeling, and water skiing. 12 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Feast Restaurant & Bar, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a golf course, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 295 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.95 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (AUD 20.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 5:30 AM to midnight*
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Golf lessons
  • Golfing
  • Shopping
  • Pool table
  • Beach access
  • Access to nearby outdoor pool
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 12 outdoor pools
  • Art gallery on site
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Feast Restaurant & Bar - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Palms Lobby Cafe - This café serves brunch, lunch, and light fare. Open daily.
Daintree Bar & Lounge - Overlooking the pool, this bar serves light fare only. Open daily.
Lagoon House - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Harrisons Restaurant - This poolside fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle service is offered for an extra charge of AUD 56.00 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.95 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 25.0 per night
  • Rollaway beds are available for AUD 85.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs AUD 28.00 (one-way)

Parking

  • Valet parking costs AUD 20.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas offer free cancellation for a full refund?

Yes, Sheraton Grand Mirage Resort, Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 12 outdoor pools.

Are pets allowed at Sheraton Grand Mirage Resort, Port Douglas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Sheraton Grand Mirage Resort, Port Douglas?

Yes, an airport shuttle is available from 5:30 AM to midnight at scheduled times. The charge is AUD 56.00 per person one-way.

What are the check-in and check-out times at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Sheraton Grand Mirage Resort, Port Douglas and nearby?

Have fun with onsite activities such as cycling, and practice your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Sheraton Grand Mirage Resort, Port Douglas also has 2 bars, a fitness center, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and pool views.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Overall okay hotel but very pricey for what you get. Probably used to be luxury but now a bit outdated and service in restaurant was not good. Hotel is very big and as it is not very well organized it makes the hotel feel chaotic. Lot of space in the pool area but pool chairs old and not comfortable.
Mikkel Storm, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Srinivasa, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Over 2 hours to get in-room dining
In room dining took over 2 hours to arrive, and they never answered when I called to get an estimate. The breakfast was also very chaotic. This place has way too few staff members for the number of hotel guests
1-night trip
Verified Hotels.com guest review

4/10 Fair

Jim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel room
Chris, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Our room was freshly maintained, well fitted out and the property had great facilities. The bathroom was ok but needs updating as do some of the property facilities such as external painting and the pools. Perhaps aslo some updating or modernising of some areas as well.
Nicos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tegan, 5-night trip
Verified Wotif guest review

10/10 Exceptional

Great property, spacious rooms, superb pool, very friendly and helpful staff.
Joshua, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed in a suite with a balcony and access to the pools, and it was clean and convenient to facilities, including restaurants and beach access. The staff were friendly and polite. Breakfast buffet had an amazing selection, and the highlights for me were the assortment of fresh fruits and the egg station! Overall, amazing resort and definitely recommend if you are planning a trip to Port Douglas.
Cathlene De, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing resort the pools are phenomenal the staff are amazing, I stayed with my 2 kids aged 10 &12. The resort caters to both families as well as couples, lots for everyone to do I will definitely be coming back.
Omar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a gorgeous hotel with wonderful gardens and fantastic swimming pools
SARAH, 3-night trip
Verified Expedia guest review

8/10 Very Good

Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay!
Wonderful ocean view & lagoon view room with comfy beds, Buffet breakfast and amazing pools! 5 star!
Jemma, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Really disappointed in the Sheraton. Rooms dirty, broken blinds. Staff rude. Over priced. Really really disappointed.
Peter, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Good service and tasty food!
Xiaodong, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, facilities & location for a family holiday
Ukwatte L H Rajiv, 5-night family trip
Verified Lastminute guest review

4/10 Fair

The lagoon pool at this hotel is amazing. Both of the two stars I've given in this review are for the pool. The hotel itself is dated and in a state of disrepair. Our room was mouldy and had not been properly cleaned since the previous guests left. We raised this with the staff and were told that mould is common at the property. There are very few facilities available outside of the pool. There is a gym available for use at the golf course over the highway, but you'll need to get in your car to drive there. There are a number of restaurants on site, but the quality of the food does not match what you'll get if you walk in to town. We left the hotel bitterly disappointed, although we loved Port Douglas and visiting the Daintree Rainforest.
Ryan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay in this resort. Staff were excellent and hotel still looks good although not having a major renovation for quite some time.
Damian, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Claire, 5-night trip
Verified Expedia guest review

8/10 Very Good

in room maintenance needed.. ie; clean air conditioning vents so no dirt and dust also vents in room neede d good clean Upholstry chairs and ottomans need a deep clean Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
Toni, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rouzet, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shaheen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Breakfast included
Celeste, 5-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely large room with pool views. An enormous area of pool and relaxing spaces. Enjoyed the well priced golf at the Mirage Club.
Graham John, 7-night romance trip
Verified Wotif guest review

General property information

Travelers Say
"Room was lovely Great pool Really nice resort"
Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM