Bear in mind that his is NYC where space is a premium and hotel rooms are usually quite small. This property has a lot going for it: location, good restaurant attached, pretty new beds and bedding, really good TV, friendly staff, convenient public transit, etc. It makes it hard to be critical. But there was a coldness about the room, particularly the bathroom, which featured a tile floor and stainless steel fixtures that just were not very warm and welcoming. Don't get me wrong; I'd stay here again in a heartbeat. My wife liked it more than me. It is the UWS so it is a clean, safe neighborhood, with dining and shopping options galore, but the maze of corridors and almost-industrial feel keeps me from giving this my highest rating.