Hotel Esperanza AC is a great choice for a stay in Cartagena.
Languages
Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
This property only accepts cash.
Also known as
Ayenda Esperanza AC
Hotel Esperanza AC Hotel
Hotel Esperanza AC Cartagena
Hotel Esperanza AC Hotel Cartagena
Frequently asked questions
Does Hotel Esperanza AC offer free cancellation for a full refund?
Yes, Hotel Esperanza AC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Esperanza AC?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Esperanza AC?
Sorry, there's no onsite parking at Hotel Esperanza AC.
What are the check-in and check-out times at Hotel Esperanza AC?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Esperanza AC?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (26-min drive) is nearby.
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 22, 2023
The staff at this hotel were great! I don’t speak Spanish very well, but the women made sure that I was both safe and comfortable. I would definitely book this location again.