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Best Western Plus The Quays Hotel Sheffield

4.0 star property
Hotel with indoor pool, near Ponds Forge International Sports Centre

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Photo gallery for Best Western Plus The Quays Hotel Sheffield

Indoor pool
Exterior
Exterior
Lobby
Lobby
In Sheffield City, Best Western Plus The Quays Hotel Sheffield offers a haven of relaxation. Unwind in the sauna, take a dip in the indoor pool, and enjoy fine dining at the restaurant. With free WiFi and an attentive 24-hour front desk team plus helpful staff that guests rave about.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Banquet hall

Feel at home (6)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Self parking (surcharge)
  • Indoor swimming pools
The current price is $91
includes taxes & fees
$76 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (View)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (View)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (View)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (View)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Super King Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Super King Bed, Sofa Bed

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 1 Super King Bed, Sofa Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • 164 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • 164 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Cable channels
  • 164 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Indoor pool, sun loungers

Mercure Sheffield St Paul's Hotel & Spa

  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.2 out of 10, Very Good, (1002)
The price is $91
includes taxes & fees
$76 per night
Mar 6 - Mar 7
Mercure Sheffield St Paul's Hotel & Spa
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About the neighborhood

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB

What's nearby

  • Ponds Forge International Sports Centre - 8 min walk
  • Sheffield Hallam University - 10 min walk
  • Crucible Theatre - 11 min walk
  • University of Sheffield - 17 min walk
  • Utilita Arena Sheffield - 6 min drive

Getting around

  • Doncaster (DSA-Sheffield) - 37 min drive
  • Sheffield Station - 12 min walk
  • Darnall Station - 13 min drive
  • Woodhouse Station - 13 min drive

Restaurants

  • ‪Kommune - ‬7 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬8 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬7 min walk
  • ‪Imrans - ‬6 min walk

About this property

Best Western Plus The Quays Hotel Sheffield

At Best Western Plus The Quays Hotel Sheffield, you'll be just a 5-minute drive from University of Sheffield and Sheffield City Hall. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center, a sauna, and a steam room are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 128 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 8.00 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVR
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 6 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 50.00 per stay

Parking

  • Uncovered self parking costs GBP 8.00 per day

Policies

This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Frequently asked questions

Is there a pool at Best Western Plus The Quays Hotel Sheffield?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Quays Hotel Sheffield?

Yes, pets stay free. A deposit of GBP 50.00 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Quays Hotel Sheffield?

Yes. Self parking costs GBP 8.00 per day.

What are the check-in and check-out times at Best Western Plus The Quays Hotel Sheffield?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Best Western Plus The Quays Hotel Sheffield?

No, this hotel doesn't have a casino, but Mecca Bingo (8-min walk) and Genting Club Sheffield (15-min walk) are both nearby.

What is there to do at Best Western Plus The Quays Hotel Sheffield and nearby?

Best Western Plus The Quays Hotel Sheffield has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Best Western Plus The Quays Hotel Sheffield?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus The Quays Hotel Sheffield like?

Best Western Plus The Quays Hotel Sheffield is a short 14-minute walk from Sheffield City Hall and 17 minutes' walk from University of Sheffield.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Friendly staff, but blocked shower
Staff were friendly, bed was comfortable, the room was quiet and breakfast was excellent. Parking was easy and location central. However there were a few issues that reduced my overall comfort and enjoyment. Firstly, there was no big, central light, just dim lamps. In this half-light, the room appeared clean but then we found litter from a previous guest in a drawer. But the worst thing was the shower, which was obviously blocked and flooded our bathroom. Staff said it was a ‘big job’ to remove the shower plug cover to clear any blockage and offered us a room change instead! Why would a hotel have difficult to remove/clean shower plugs? This made me question how thorough the daily clean must be. We declined the room change as we were leaving the next day. The pool was nice, but the steam room was grotty and in need of an update. I expect better than this for the price.
Shirley, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

A good option if you are staying in Sheffield
Good hotel and leisure facilities a bonus.
Darryn, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Sean, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice new rooms, lighting too low, lovely gym
The rooms are lovely after the refurb. However I found the lighting very low. There was no main light. They're trying to create a mood lighting room. I would have liked the option for a main light. No AC! The electric heater was too small for the large room. The gym looks brand new. Well equipped and a good place to train. The pool and steam room have seen better days. The food menu seemed a little pricey to me. Overall, nice improvements and I would stay again at the right price.
Jeet, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Excellent hotel choice for Sheffield centre
Very nice overnight stay. Quick check in, friendly staff member. When the room I was allocated wasn't the same as the one booked it was changed quickly and efficiently, again friendly helpful staff. Room itself was spacious, great bathroom. Main lighting could be improved. Leisure facilities great and glad we used them. Very nice gym, pool also a good space. Showers in need of an update. Only negative of the stay was how loud the lift arrival noise was, could be heard inside our room and we were five doors down the corridor.
G, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Im cold
Lynsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheffield
Great stay hotel in a good location on the Quays. Staff very helpful and welcoming.
Alison, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Clare, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Freddie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not very disability friendly.
Was quite average. Only issues we had was that all the disability cords where zip tied so high they weren't reachable, even when stood up. The bathroom also didnt have a lot of space to get in and out of the shower, which would have made transfering from wheelchair to ahower seat almost impossible. The lastcthing is that the fire alarms when off regularly on our last morning, which caused a big sensory overload for my autistic partner.
Steven, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert J, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great refurb!
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
J, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Customers service was really Lovley and welcoming, room was dirty the bathroom smelt like it had been cleaned with a dirty mop head, we had to keep the door closed because of the smell, the floor had grit on it so couldn’t walk round without having footwear on, there was no shower and bath stuff to wash with had to ask lady at reception for some, they gave you one towel between two of us that we had to re use in the morning wet, there was half a toilet roll left on the stand. The bed was comfy & coffee facilities was good, we had a balcony which had a Lovley view, we had someone banging all night on our wall that kept us up, and manitance from outside or inside the building that also kept us awake. The small fridge had no drinks or anything in it to use. Overall we was there a night which was enough but I wouldn’t say it was 4 star worthy
Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Great stay - loved it
Rob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend trip
We had an amzing room a d they were more than happy for us to bring our small dog
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff were very friendly but the hotel is very rundown and not very accommodating. Breakfast opened at 8am not the best given they are hy Ponds forge and most swimmers need to be in warm by 7.30. Will not use again
Joscelin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay
The hotel has changed a lot weve been staying at this hotel for years the new refurbish room wash lovely very nice especially the shower luxurious staff in barr and restaurant work hard and couldn't do enough for us
Kevin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor
On a business trip, staff were (I hate to say this) unfriendly and one at the bar had fingernails which were disgusting, and he was unshaven etc
mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

On the whole good. Room with three people staying but only two mugs/glasses provided. Tea/coffee/biscuits not replaced when room serviced. Shower dripped, bath plug not working properly. Selection of available on tap beers in bar was poor. Guinness and Worthington both not on.
2-night family trip
Verified Hotels.com guest review