Hit with a surprise facility fee of $240 at check-in1 What facility? No pool, no hot tub, no gym, no in-room coffee, no iron, no cups in the room(paper cups available on the 4th floor by the icemaker), no refrigerator, no cream rinse, only two electrical outlets in the room, heater was extremely noisy all night, no streaming services to TV.
Two of four elevators not in service upon arrival, line-up four a ride extended across the lobby.
Sink plug did not work.
Housekeeping was extremely personable!