Russ Hill Hotel

3.0 star property
Horley hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russ Hill Hotel

Interior
Exterior
Lounge
Family Room | In-room safe, desk, iron/ironing board, rollaway beds
Breakfast, lunch and dinner served

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
  • Non-smoking
  • Free WiFi
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Water dispenser
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Coffee/tea maker
The price is $70
includes taxes & fees
$58 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

Twin Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
In-room safe
  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Charlwood, Gatwick, Horley, England, RH6 0EL

What's nearby

  • Gatwick Aviation Museum - 4 min drive - 2.9 km
  • Tilgate Park - 12 min drive - 10.9 km
  • Hawth Theatre - 13 min drive - 12.5 km
  • K2 Crawley Leisure Center - 13 min drive - 10.8 km
  • Manor Royal Business Park - 16 min drive - 13.8 km

Getting around

  • Gatwick Airport (LGW) - 17 min drive
  • Farnborough (FAB) - 54 min drive
  • Heathrow Airport (LHR) - 67 min drive
  • London City Airport (LCY) - 70 min drive
  • Ifield Station - 9 min drive
  • Horsham Faygate Station - 10 min drive
  • Horsham Littlehaven Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

At Russ Hill Hotel, you'll be within a 15-minute drive of Surrey Hills. For a bite to eat, guests can check out Ruspers Restaurant, which serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include a bar/lounge and a garden.

Languages

English

At a glance

Hotel size

  • 190 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Onsite parking available only on request
  • Onsite self parking (GBP 5 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Mediterranean architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)

More

  • Housekeeping (once per stay)
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 7 per 24-hour period (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 10.50 for adults and GBP 5.25 for children

Children & extra beds

  • Rollaway beds are available for GBP 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet (may vary based on length of stay)

Parking

  • Self parking costs GBP 5 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Does Russ Hill Hotel offer free cancellation for a full refund?
Yes, Russ Hill Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Russ Hill Hotel?
Yes, dogs are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Russ Hill Hotel?
Yes. Self parking costs GBP 5 per day.
What are the check-in and check-out times at Russ Hill Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Russ Hill Hotel and nearby?
Russ Hill Hotel has a garden.
Are there restaurants at or near Russ Hill Hotel?
Yes, there's an onsite restaurant, Ruspers Restaurant.

Reviews

5.8

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel and parking
A very clean hotel. Not far from Gatwick Airport north
Nor, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not bad
It was ok with a comfy bed clean sheets and a referbed bathroom. The walls of the room could be better and a couple of pictures up would have been good.
Geoff, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Russ Hill Hotel Near Gatwick Airport
The stay was good considering we missed our flight and this was the cheapest hotel we could find near Gatwick airport. My only problem was that they could have checked the room for cobwebs as there was one near the bed with a spider in it.
Abi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Free wifi is only in reception area then £7 per night per device. Rooms are not made up each day. Beds were hard. wouldnt use again
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Kelly, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Only problem was I booked this hotel because details say it has a lift it doesn’t have a lift
Zoe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend. The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well. If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again. The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Colette, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.
Nova, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for small family
Family Room is very spacious, clean and nice
Kalyan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Entrance foyer classic timbered decor comfortable and very clean. Reception and service staff friendly and professional
Douglas, 1-night trip
Verified Expedia guest review

4/10 Fair

There were lots of little bugs on two of the beds and the hotel was quiet tired looking
chris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for money with kind helpful staff
We enjoyed our stay. The staff we met were really friendly. They were all very polite and helpful. Our room was small but adequate. The bathroom was great with a fantastic double size shower. Lots of hot water and nice towels. It was a little diamond in the rough. We would definitely recommend and have already booked to stay again next week.
Colette, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away. When I got at the hotel, the free WiFi advertised on the website, was not free.
Sergiu, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great Hotel
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Eyitope, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good quality accommodation ,But our room had no opening window only a sky light The TV Was inoperative, Tried ever remote button menus etc to no-avail.
grahame, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Our bedroom could have been a little bit larger
Amanda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
MOHAMMED, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The property and facilities were good, with plenty of easy parking. Food & drink reasonably priced. Staff were very friendly. HOWEVER - We had booked a double room and were given a twin, this didn't bother us too much as we were only staying 1 night. The room was hot but we had a fan. My husband fell sleep about 10.15pm and I was sat on the bed with just a towel over me watching tv when I heard a key in the door and a foreign guy (Scandinavian looking) popped his head round the door, saw me sat on the bed with just a towel over me and said 'oowww sorry, sorry, sorry' and swiftly disappeared. We were both tired so propped a chair against the door but didn't really relax until midnight when we knew check-in was over. When we went down to breakfast the next morning they didn't have our room down for breakfast. We explained what had happened during the night and the waiter went off to reception to check we had paid for breakfast and on his return explained there had been a mix-up with the rooms and we had been given the key to the wrong room at check-in. When mentioning it to reception they apologised and were going to make a note to switch our room but we said we were only staying 1 night, it was more of a security issue that 2 keys had been given out to the same room and in a case of a fire they would not have been able to account for everyone safely and our experience could've been a more terrifying experience for an older couple for family with youn children.
Paula, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Poor experience
When we checked in it was late 11pm they gave us our room key we went to our room opened the door and there was already a couple in the room who were in bed and very shocked when we opened the door, gave them a fright!! We then had to go back to the reception to ask for another room we were given one it was a hot night the room didn’t have a window!!
Claire, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Worth the money. Nice building
Mark, 1-night trip with friends
Verified Expedia guest review