K2 Crawley Leisure Center - 13 min drive - 10.8 km
Manor Royal Business Park - 16 min drive - 13.8 km
Getting around
Gatwick Airport (LGW) - 17 min drive
Farnborough (FAB) - 54 min drive
Heathrow Airport (LHR) - 67 min drive
London City Airport (LCY) - 70 min drive
Ifield Station - 9 min drive
Horsham Faygate Station - 10 min drive
Horsham Littlehaven Station - 12 min drive
Restaurants
McDonald's - 10 min drive
The Surrey Oaks - 7 min drive
The Plough & Attic Rooms - 6 min drive
The Flyingpan - 12 min drive
The Half Moon - 3 min drive
About this property
Russ Hill Hotel
At Russ Hill Hotel, you'll be within a 15-minute drive of Surrey Hills. For a bite to eat, guests can check out Ruspers Restaurant, which serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include a bar/lounge and a garden.
Languages
English
At a glance
Hotel size
190 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
Parking
Onsite parking available only on request
Onsite self parking (GBP 5 per day)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Communal living room
At least 80% of food locally-sourced
At least 80% organic food
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Mediterranean architecture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
More
Housekeeping (once per stay)
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 7 per 24-hour period (rates may vary)
English breakfast is offered for an extra charge of approximately GBP 10.50 for adults and GBP 5.25 for children
Children & extra beds
Rollaway beds are available for GBP 10.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet (may vary based on length of stay)
Parking
Self parking costs GBP 5 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley
Frequently asked questions
Does Russ Hill Hotel offer free cancellation for a full refund?
Yes, Russ Hill Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Russ Hill Hotel?
Yes, dogs are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Russ Hill Hotel?
Yes. Self parking costs GBP 5 per day.
What are the check-in and check-out times at Russ Hill Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Russ Hill Hotel and nearby?
Russ Hill Hotel has a garden.
Are there restaurants at or near Russ Hill Hotel?
Yes, there's an onsite restaurant, Ruspers Restaurant.
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.4/10
Staff & service
6.4/10
Amenities
5.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Lee
Lee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Hotel and parking
A very clean hotel. Not far from Gatwick Airport north
Nor
Nor, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Not bad
It was ok with a comfy bed clean sheets and a referbed bathroom. The walls of the room could be better and a couple of pictures up would have been good.
Geoff
Geoff, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
Russ Hill Hotel Near Gatwick Airport
The stay was good considering we missed our flight and this was the cheapest hotel we could find near Gatwick airport. My only problem was that they could have checked the room for cobwebs as there was one near the bed with a spider in it.
Abi
Abi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 27, 2024
Free wifi is only in reception area then £7 per night per device. Rooms are not made up each day. Beds were hard. wouldnt use again
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Ben
Ben, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 8, 2024
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up
And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 8, 2024
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
Alan
Alan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
Only problem was I booked this hotel because details say it has a lift it doesn’t have a lift
Zoe
Zoe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend.
The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well.
If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again.
The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Colette
Colette, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 25, 2024
Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.
Nova
Nova, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Good for small family
Family Room is very spacious, clean and nice
Kalyan
Kalyan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Entrance foyer classic timbered decor comfortable and very clean. Reception and service staff friendly and professional
Douglas
Douglas, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 21, 2024
There were lots of little bugs on two of the beds and the hotel was quiet tired looking
chris
chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Excellent value for money with kind helpful staff
We enjoyed our stay. The staff we met were really friendly. They were all very polite and helpful. Our room was small but adequate. The bathroom was great with a fantastic double size shower. Lots of hot water and nice towels. It was a little diamond in the rough. We would definitely recommend and have already booked to stay again next week.
Colette
Colette, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 17, 2024
Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away.
When I got at the hotel, the free WiFi advertised on the website, was not free.
Sergiu
Sergiu, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2024
Great Hotel
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Eyitope
Eyitope, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 4, 2024
Good quality accommodation ,But our room had no opening window only a sky light
The TV Was inoperative, Tried ever remote button menus etc to no-avail.
grahame
grahame, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2024
Our bedroom could have been a little bit larger
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
MOHAMMED
MOHAMMED, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 23, 2024
The property and facilities were good, with plenty of easy parking. Food & drink reasonably priced. Staff were very friendly. HOWEVER - We had booked a double room and were given a twin, this didn't bother us too much as we were only staying 1 night. The room was hot but we had a fan. My husband fell sleep about 10.15pm and I was sat on the bed with just a towel over me watching tv when I heard a key in the door and a foreign guy (Scandinavian looking) popped his head round the door, saw me sat on the bed with just a towel over me and said 'oowww sorry, sorry, sorry' and swiftly disappeared. We were both tired so propped a chair against the door but didn't really relax until midnight when we knew check-in was over. When we went down to breakfast the next morning they didn't have our room down for breakfast. We explained what had happened during the night and the waiter went off to reception to check we had paid for breakfast and on his return explained there had been a mix-up with the rooms and we had been given the key to the wrong room at check-in. When mentioning it to reception they apologised and were going to make a note to switch our room but we said we were only staying 1 night, it was more of a security issue that 2 keys had been given out to the same room and in a case of a fire they would not have been able to account for everyone safely and our experience could've been a more terrifying experience for an older couple for family with youn children.
Paula
Paula, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Jul 22, 2024
Poor experience
When we checked in it was late 11pm they gave us our room key we went to our room opened the door and there was already a couple in the room who were in bed and very shocked when we opened the door, gave them a fright!! We then had to go back to the reception to ask for another room we were given one it was a hot night the room didn’t have a window!!