10/10 Exceptional
Excellent hotel and very well located. Breakfast buffet is very good. It might be worthwhile getting the club rooms. Very comfortable rooms and the pool/gym/sauna/steam room were excellent
Alvin
Alvin, 4-night trip
JW Marriott Hotel Mexico City Polanco
Luxury hotel with 3 restaurants, near Paseo de la Reforma
Choose dates to view prices
When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, one of 3 restaurants, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.
9.4
Exceptional
Popular amenities
- Pool
- Pet friendly
- Parking available
- Free WiFi
- Air conditioning
Main amenities (12)
- Daily housekeeping
- 3 restaurants and 3 bars/lounges
- Outdoor pool
- Breakfast available
- Health club
- Sauna
- Steam room
- Free use of bicycles
- Valet parking
- Self parking
- Seasonal outdoor pool
- 24-hour room service
Feel at home (6)
- Free cribs/infant beds
- Private bathroom
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
$509 nightly
$608 total
Apr 6 - Apr 7
Total with taxes and fees
Why we love this property
Luxury pool oasis
The outdoor pool at this luxury hotel offers a perfect respite from everyday life. Guests can unwind on stylish pool loungers by the water.
Luxury in nature's heart
The rooftop garden at this luxury hotel offers a serene escape within a state park. Natural beauty surrounds every corner of this elegant retreat.
Food for every taste
Mexican cuisine awaits at the restaurant with al fresco dining. The hotel also offers a cafe, 3 bars, and buffet breakfast with vegetarian and vegan options.
Room options
Check availability for these dates
Showing 12 of 12 rooms
Executive Room, 1 King Bed
10.0Exceptional
1 review
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Sofa bed
- City view
- 398 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Room, 2 Double Beds
7.0Good
2 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
- City view
- 398 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Deluxe Room, 1 King Bed
9.8Exceptional
38 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Premium bedding
- City view
- 398 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Suite, 1 Bedroom, Executive Level
10.0Exceptional
1 review
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Sofa bed - twin
- City view
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Suite, 1 King Bed, City View, Corner
8.8Excellent
3 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Sofa bed - twin
- City view
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Room, 2 Double Beds
9.2Wonderful
12 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Premium bedding
- 398 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Room, 1 King Bed
9.2Wonderful
5 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Premium bedding
- 398 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Room, 2 Double Beds
10.0Exceptional
1 review
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Sofa bed - twin
- City view
- 398 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Suite, 1 Bedroom, Terrace
10.0Exceptional
3 reviews
Highlights
Patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
- City view
- 678 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
Presidential Suite, 1 Bedroom
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
- City view
- 1615 sq ft
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Sofa bed
- City view
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
Junior Suite, 1 King Bed
10.0Exceptional
2 reviews
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
Down duvet
- City view
- 463 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
Andres Bello No 29, Mexico City, 11560
What's nearby
- Avenida Presidente Masaryk - 3 min walk - 0.3 km
- Lincoln Park - 3 min walk - 0.3 km
- Paseo de la Reforma - 3 min walk - 0.3 km
- Auditorio Nacional - 3 min walk - 0.3 km
- Chapultepec Park - 7 min walk - 0.6 km
Getting around
- Benito Juarez International Airport (MEX) - 30 min drive
- Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
- Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
- Mexico City Buenavista Station - 8 min drive
- Mexico City Fortuna Station - 9 min drive
- Tlalnepantla de Baz Station - 17 min drive
- Auditorio Station - 6 min walk
- Polanco Station - 12 min walk
- Constituyentes Station - 27 min walk
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
Restaurants
- Cantina La No. 20 - 2 min walk
- Living Room Bar - 2 min walk
- Starbucks - 2 min walk
- Alfredo Di Roma - 3 min walk
- InterContinental Club Lounge - 3 min walk
About this property
JW Marriott Hotel Mexico City Polanco
When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, one of 3 restaurants, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.
At a glance
Hotel size
- 312 rooms
- Arranged over 26 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: noon
- Express check-in/out available
- Late check-in subject to availability
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets allowed (dogs and cats only)*
Internet
- Free WiFi in public areas
- WiFi (speed: 50+ Mbps) in rooms*
Parking
- Onsite self parking (USD 25 per day)
- Onsite valet parking (USD 28 per day)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Offsite
- Shopping center shuttle*
- Theme park shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–11 AM
- 3 restaurants
- 3 bars/lounges
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
- Water dispenser
What to do
- Bicycle rentals nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Pool loungers
Facilities
- 1 building/tower
- Built in 1993
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- An outdoor pool
- Sauna
- Steam room
- Vegan dining options
- Vegetarian dining options
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic coffee stirrers
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Grab bar near toilet
- Transfer shower
- Lever door handles
Room amenities
Be entertained
- 49-inch Smart TV
- Premium cable channels
- Netflix
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Espresso maker
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Turndown service
- Alarm clock
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Free rollaway/extra bed
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- WiFi (surcharge) (speed of 50+ Mbps)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
Special features
Dining
Sendero Polanco - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Estación 29 - Onsite bar. Open daily.
ARCHIEBALD - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Tahona Mezcal Room - Onsite bar. Open daily.
CORSI - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Fees & policies
Optional extras
- WiFi is available in guestrooms for USD 20 per day (rates may vary)
- Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
- Shopping center shuttle and theme park shuttle service is offered for an extra charge
Pets
- Pets are allowed for an extra charge of USD 25 per pet, per night
Parking
- Self parking costs USD 25 per day
- Valet parking costs USD 28 per day
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- The seasonal pool is open from January to December
- Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City
Frequently asked questions
Does JW Marriott Hotel Mexico City Polanco offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Mexico City Polanco?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Polanco?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.
Is parking offered on site at JW Marriott Hotel Mexico City Polanco?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 28 per day.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Polanco?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Mexico City Polanco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a seasonal outdoor pool. JW Marriott Hotel Mexico City Polanco also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near JW Marriott Hotel Mexico City Polanco?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Mexican cuisine.
What's the area around JW Marriott Hotel Mexico City Polanco like?
JW Marriott Hotel Mexico City Polanco is a short 6-minute walk from Auditorio Station and 5 minutes' walk from Paseo de la Reforma.
Have a question?
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JW Marriott Hotel Mexico City Polanco Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
What guests liked
- The property is located in a safe area with plenty of dining options and great restaurants nearby. (6 reviews)
- The gym facility is fantastic and great. (3 reviews)
- The property breakfast offered a wide variety of hot and cold options, including fresh fruit and hot chocolate. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
LocationService staffRoomRestaurantFoodBuildingConciergeLobbyViewFamily friendly10/10 Exceptional
Amazing hotel! We will definitely be back.
Karen
Karen, 6-night trip
6/10 Good
The hotel is okay. It is definitely not an elite JW Marriott hotel.
Peng Cheong
Peng Cheong, 4-night trip
10/10 Exceptional
Absolutely amazing
Miguel
Miguel, 5-night trip
10/10 Exceptional
Very nice location with lots of shops and restaurants. Hotel is new and facilities and rooms are new, modern and clean. Gym is great as well. Staff is very attentive and friendly. Would definitely stay here again.
Jaime Jose
Jaime Jose, 4-night trip
10/10 Exceptional
Great and safe location. The hotel is extremely clean. Great food and staff.
JOSE
JOSE, 4-night trip
10/10 Exceptional
Walking distance to shopping and Restaurants
Edda
Edda, 5-night trip
10/10 Exceptional
What an amazing hotel and a great location
Staff made me and my dog feel so welcome and eager to assist
Donald
Donald, 2-night trip
10/10 Exceptional
My friend twisted her ankle and the staff was very helpful connecting her with the on-call doctor.
Nicole
Nicole, 3-night trip
10/10 Exceptional
Loved our stay.
julieana
julieana, 3-night trip
10/10 Exceptional
Staff, Location, amenities were fabulous
Isabel
Isabel, 3-night trip
10/10 Exceptional
The staff was incredible and the food was delicious at the hotel
Kelly
Kelly, 5-night trip
10/10 Exceptional
Excellent location, right across from the National Auditorium and the celebriity walk of fame. Close to several different museums and parks. Lots of options.
LAWRENCE
LAWRENCE, 4-night trip
10/10 Exceptional
Excellent service from the staff, clean hotel, and great area.
Erick
Erick, 4-night trip
10/10 Exceptional
Excellent hotel and location. Would definitely stay there again.
Ruta
Ruta, 5-night trip
10/10 Exceptional
Excellent stay
ramiro perez
ramiro perez, 3-night trip
10/10 Exceptional
Thoroughly enjoyed our 10 nights.
Perfect location!
Kay
Kay, 10-night trip
10/10 Exceptional
Perfect location and great staff!
Haley
Haley, 1-night trip
10/10 Exceptional
Excellent location, facilities and staff.
Ricardo
10/10 Exceptional
We had an awesome experience in this hotel and the area.
Ergun
Ergun, 6-night trip
10/10 Exceptional
Nice place
Andrew
Andrew, 3-night trip
10/10 Exceptional
Great location!
Melissa
Melissa, 8-night trip
10/10 Exceptional
Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Arnold
Arnold, 2-night trip
10/10 Exceptional
Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.
Tammy M
Tammy M, 9-night trip
10/10 Exceptional
Staff was friendly and the rooms are clean.
Lizette
Lizette, 4-night trip