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Extended Stay America Austin Metro

2.5 star property
Hotel in Austin

Choose dates to view prices

Extended Stay America Suites Austin Metro offers a comfortable stay near the University of Texas at Austin. With laundry facilities, conference space, and in-room WiFi, you'll have everything you need to unwind or be productive.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Elevator
$65 nightly
The total price is $76
May 19 - May 20
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
East US Hwy 290, Austin, TX, 78723

What's nearby

  • The Linc - 12 min walk - 1.0 km
  • Saint Johns Park - 14 min walk - 1.2 km
  • Austin Community College Highland - 19 min walk - 1.6 km
  • Daughters of the Republic of Texas Museum - 2 min drive - 3.0 km
  • Highland Village Shopping Center - 3 min drive - 3.4 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive
  • Austin Station - 20 min drive
  • Highland Station - 26 min walk

Restaurants

  • ‪Amaya's Taco Village - ‬13 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪P. Terry's Burger Stand - ‬15 min walk
  • ‪Pappasito's Cantina - ‬13 min walk
  • ‪Pluckers Wing Bar - ‬12 min walk

About this property

Extended Stay America Austin Metro

When you stay at Extended Stay America Austin Metro, you'll be within a 10-minute drive of University of Texas at Austin and Moody Center. Guests will have free perks like WiFi and self parking. Also, Darrell K. Royal - Texas Memorial Stadium and Rainey Street are within a short drive.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • Laundry facilities

Facilities

  • Built in 1998
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Housekeeping on request (surcharge)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Austin Metro

Extended Stay America Metro Austin

Extended Stay America Metro Hotel Austin

Extended Stay Deluxe Austin-Metro Hotel Austin

Extended Stay America Austin Metro Hotel

Extended Stay America Metro Hotel

Extended Stay America Metro

Extended Stay America Austin Metro Hotel

Extended Stay America Austin Metro Austin

Extended Stay America Suites Austin Metro

Extended Stay America Austin Metro Hotel Austin

Extended Stay America Select Suites Greensboro Wendover Ave

Frequently asked questions

Does Extended Stay America Austin Metro offer free cancellation for a full refund?

Yes, Extended Stay America Austin Metro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Austin Metro?

Yes, cats and dogs are welcome, with a limit of 2 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Austin Metro?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM.

Does Extended Stay America Austin Metro have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

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Reviews

Extended Stay America Austin Metro Reviews

6.0

Good

6.0

Cleanliness

7.0

Location

6.8

Staff & service

5.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Smoking
Booking
Shower
Kitchen
Elevator

Reviews

Verified

10/10 Exceptional

Elizabeth and all the staff are really great and friendly great customer service and always helpful
Tatiana, 1-night trip
Verified

2/10 Poor

Pretty bad room. Room was the kind you check the bed before getting in to see if there's a dead body or bed bugs. Bed was comfortable and air conditioner worked good but that's it! Bathroom was something you want to forget about just go in and do your business and get the hell out.
Matthew, 1-night trip
Verified

10/10 Exceptional

Easy accessible parking. Old, worn, stained furniture and flooring. Seemed very clean though. Noisy at first but everyone followed the quiet time rules.
Sharyl, 1-night trip
Verified

10/10 Exceptional

By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Cordarrell, 1-night trip
Verified

10/10 Exceptional

I like the friendly atmosphere at this quiet and cozy place!
Raul O., 1-night trip
Verified

10/10 Exceptional

Clean and great service
Vinay, 4-night trip
Verified

10/10 Exceptional

The staff are very understanding and accommodating
Jay, 1-night trip
Verified

2/10 Poor

The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Ann, 1-night trip
Verified

2/10 Poor

Absolutely the WORST hotel I’ve ever booked. It was NASTY. Do NOT book this hotel. There were dead roaches in the room and in the hallway, trash littered everywhere in the hallway. It appears nobody has vacuumed or cleaned the carpets in months. The second you walked into the hotel, you could smell weed. The entire 3rd floor smelled like weed, we had kids with us this stay, that is the only reason I’m complaining about the smell, but it’s posted as a non smoking facility. Austin PD was being called to the property while we were addressing concerns with the front desk, by the front desk. The only good thing I can say about this whole experience, the guy at the front desk was PHENOMENAL. He was so polite, understanding and apologetic for the entire situation that he had no control over. if I could I would give him 10 stars.
Brandy, 1-night trip
Verified

8/10 Very good

Shout out 🙌👏 to the on site front desk person that worked at night May7-8! I arrived late and there was a problem w my reservation. After explaining the rules and processes, he was able to create what felt like a miracle in an impossible situation. Thank you, I appreciate your patience, and hope others can learn from you how to be a genuine, resourceful and wise hospitality professional. 🙏
roman, 1-night trip
Verified

4/10 Fair

The extended stay is filthy the room was clean but the dogs roaming the carpets in the hallways and etc the staff checking me in very rude not a smile not a thank you or anything just rude would never stay again
OCTIVIA, 1-night trip
Verified

2/10 Poor

Soon as you walk into the building the smell of weed hits you. We had 5 kids with us. Looked like a prison facility. Everything was barely working, not enough towels, didn’t stay cool throughout the night, drawers were broken. It’s so ran down.
Miguel, 1-night trip
Verified

2/10 Poor

Room was filthy and it smelt like someone was smoking weed all day in there room only had 2 towels for our entire stay if you wanted they cost money for clean towels , no breakfast was even offered here. Don’t waste your money on this place
Mallirie, 2-night trip
Verified

6/10 Good

It was a convenient stay
ShaDaira, 1-night trip
Verified

4/10 Fair

Initial room i was given was not ready. It had not been cleaned and the bed was not made. They had to give me another room. The second room was clean enough. The rooms were outdated and rundown. Not worth it for the price. This hotel needs an upgrade for the price
Akwasi, 1-night trip
Verified

10/10 Exceptional

The manager there is amazing
Takyra, 1-night trip
Verified

2/10 Poor

That place is a dump and is roach infested.
Samuel, 1-night trip
Verified

2/10 Poor

They did not honor my reservatio. I booked at their front desk at mid night. And they did not return my money they deducted for the reservation they did not honor. I am waiting for my refund.
Mohana, 6-night trip
Verified

8/10 Very good

Front Desk is the Best!

Ms K and Noela are Awesome! They have Outstanding Customer Service!
Jacqueline, 2-night trip
Verified

10/10 Exceptional

I love the manger
Takyra, 1-night trip
Verified

10/10 Exceptional

!
abigail, 2-night trip
Verified

6/10 Good

Room was not spotless. Get new carpeting in hotel. Too many Stains‼️
William, 1-night trip
Verified

10/10 Exceptional

10/10 will come back!
Amelia, 1-night trip
Verified

2/10 Poor

Office charges for clean towels, key cards kept messing up where we couldn't get into our room and property doors, and a/c wasn't working in the room. Room was very out
Andrew, 2-night trip
Verified

8/10 Very good

So nice, the studio deluxe room is ideal for a long stays
Alejandra, 1-night trip