MainStay Suites

3.0 star property
Phoenix hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites

Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Exterior
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Electric vehicle charging point
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service
  • Lobby fireplace
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The price is $125
includes taxes & fees
$111 per night
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
2536 W Beryl Ave, Phoenix, AZ, 85021

What's nearby

  • Castles N' Coasters - 3 min drive
  • Metrocenter - 3 min drive
  • Arizona State University-West Campus - 7 min drive
  • Grand Canyon University - 10 min drive
  • Biltmore Fashion Park - 16 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 16 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive
  • Scottsdale, AZ (SCF) - 29 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

MainStay Suites

MainStay Suites puts you within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff.

Languages

English, Hebrew, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
    • Contactless check-in available
    • Express check-out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Grocery/convenience store
  • Pool gate

What to do

  • Tennis
  • Basketball
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (924 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 49
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 33
  • Grab bar in shower
  • Shower grab bar height (inches): 33
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Cleaning supplies

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center
MainStay Suites Hotel
MainStay Suites Phoenix
MainStay Suites Hotel Phoenix

Frequently asked questions

Does MainStay Suites offer free cancellation for a full refund?
Yes, MainStay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites?
Yes, there's an outdoor pool.
Are pets allowed at MainStay Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at MainStay Suites?
Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at MainStay Suites?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (19-min drive) is nearby.
What is there to do at MainStay Suites and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Does MainStay Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great property great value great people.
I stated previously I wasn't going to do anymore hotels.com reviews. The last review I did that was unfavorable with photos to support was not allowed due to some community policies or rules. Hotels.com is censoring any negative hotels that could benefit future guests by being forewarned by being forewarned of unacceptable conditions. This property was such an exception to what I expected I wanted to give a favorable review. The staff was professional the property was well laid out and the complementary hot breakfast in the morning was very satisfactory. I typically won't stay at an extended stay property due to smells in the hallways from cooking trash from long-term tenants and noise. But I didn't know this was an extended stay property and I booked it. I was pleasantly surprised. The rooms are very spacious. One drawback was a rather large roach and an ant infestation in the kitchen and bathroom.
Roach and ants in the bathroom
Hazel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Man stays, Phoenix, Arizona
Great place to stay! Great breakfast!
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

VERY NICE
iT WAS A GOOD STAY AND VERY REASONABLY PRICED. WE GO TO MAYO CLINIC EVERY COUPLE OF MONTHS SO THE PRICE IS IMPORTANT. tHE STAFF WAS LOVELY AND BREAKFAST WAS GOOD. IT COULD USE A COMFORT HEIGHT TOILET IN HANDICAP ROOM.
Angela, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Dyane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Main stays, Phoenix, Arizona
Great place to stay, great breakfast!
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good Surprise in Quality and Service
Thomas and Tiffany made this stay outstanding. We chose this hotel for its balance of quality rating and price, but Thomas and Tiffany made me GLAD we stayed here. (Which doesn't happen often in our traveling experience) Thomas displayed thoughtfulness and consideration when placing us in our room. My husband had become ill and we missed our flight to go to the hospital and we needed a hotel for the night. Thomas placed us in a first floor room close to the door and facing away from traffic so we could have a short walk and quiet night while my husband recovered. Tiffany came through at midnight when we needed supplies. She was ingenuitive, calm, and kind even so late at night. The room itself was great, too. A fully stocked kitchenette with a stove and full fridge made keeping ourselves fed staying in for the night easy.. We both loved the bed, which is ultra rare (usually if he likes it, I hate it and vice versa) The breakfast spread was stunning, with hot and cold options and a never-before-seen granola/parfait bar with flax seeds and more! If we are ever back in Phoenix, we'll definitely think of this MainStay suite first!
Hannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaqari, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Beds/security
The beds were uncomfortable, making it hard to rest. Someone knocked on my door at 1 a.m. and stood outside for several minutes. I couldn’t sleep after that.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good customer service
Latanya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Valarie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Syixes, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Old
It’s an old property, the rooms are old but large. The bed was uncomfortable and worn down. The sofa bed was terrible. Which was for my child and we couldn’t use it. The toilet didn’t flush properly. The TV is old school but works fine.
Susie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful Incompetent Customer Service
I came in from Atlanta on a delivery Thurday 01/09/2025 and booked my stay after 2am (1 day and 3 hour trip!). Unaware of the cut off time the hostess told me my stay was good for after 2pm. I advised her I just needed a shower and a couple hours of rest. She told because I booked through a 3rd party there was nothing she could, except rebook me at a higher rate despite having a room that was already paid for (Hotel was NOT full). She offered to cancel my room, that way I can call Hotels.com about my situation. I left extremely irritated at the lack of empathy and problem solving skills NOT being displayed. I had no choice but to sleep in the van with below freezing weather. I realized she had not given me the proof of cancellation, so I returned to retrieve it. A different young lady was there with a front tooth missing ( I did not get her name) and gave me the letter. Upon reading it, it stated that I cancelled my reservation. I explained to her I did not cancel. I was denied my room unless I pay for one again through her at a Higher rate! She became angry stating she had no way of correcting the letter being the company is new and she had no way of finding a templet with the hotels letterhead. Told me it would be a wait and I explained I had time. 15 minutes she brings me the letter and I noticed no one else in there resembled me. Terrible terrible service. Did not care at all and all I wanted was a shower and few hours of rest before I returned to Atlanta! Piss poor serv
Satswana, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the price!
Staff was super helpful. Room included a crib. Everything was nice and clean! Good breakfast too.
Katrina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Two bedroom suite. Lots of room. Was nice to have a kitchen. The bathroom was terrible! The toilet was for a child.. it was sooo low to the ground! And the sink area was for a giant.. it was sooo high up. The beds were comfortable and the furniture was good to sit on. Was great to have a TV in each room
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brittney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tiffany, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emilio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had such a wonderful stay! The rooms were spacious and super clean. A big shoutout to Megan at the front desk—she went above and beyond to help me out. Thank you so much!
christine, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cheryl, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was perfect for our family get together. Two room suite was big enough for 7 of us. My only criticism would be the pull out sofa was very uncomfortable otherwise great breakfast and attentive staff
Theresa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cynthia, 6-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"Otherwise, the furniture was nice, the bedroom was separate from the larger sitting area with a separate breakfast bar with room to sit and eat, modern appliances and a large fridge were nice."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM