Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.
Reviews
7.87.8 out of 10
Good
Popular amenities
Connecting rooms available
Bar
24/7 front desk
Pet friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
24-hour room service
24-hour business center
8 meeting rooms
24-hour front desk
Garden
Front-desk safe
Water dispenser
Laundry service
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
The current price is $82
$82
includes taxes & fees
$68 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Family Room, Multiple Beds (Classic)
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
What's nearby
BowlPlex Tunbridge Wells - 3 min drive
Dunorlan Park - 3 min drive
Assembly Hall Theater - 4 min drive
Pantiles - 5 min drive
Bewl Water - 11 min drive
Getting around
Gatwick Airport (LGW) - 48 min drive
London City Airport (LCY) - 66 min drive
Maidstone Beltring Station - 9 min drive
Royal Tunbridge Wells Frant Station - 9 min drive
Maidstone Yalding Station - 10 min drive
Restaurants
McDonald's - 3 min drive
The Robin Hood - 3 min drive
Royal Oak - 4 min drive
Pierre Loti - 5 min drive
Costa Coffee - 7 min walk
About this property
Mercure Tunbridge Wells Hotel
Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
8 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self parking costs GBP 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?
Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Tunbridge Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Tunbridge Wells Hotel?
Yes. Self parking costs GBP 10 per day.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Tunbridge Wells Hotel and nearby?
Mercure Tunbridge Wells Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Tunbridge Wells Hotel?
Yes, The Mallows offers international cuisine.
Mercure Tunbridge Wells Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 7, 2025
Great stay
My husband and I, and my son stayed overnight at the Mercure Tunbridge Wells in 2 classic double rooms.
We received a friendly welcome and the rooms were clean and comfortable and provided all that we needed.
We partook of the hotel breakfast, which was amazing, and probably one of the best I’ve had in a hotel … so much choice!
We will definitely use this hotel again.
Caroline
Caroline, 1-night trip
10/10 Exceptional
Dec 29, 2024
Good value hotel
Friendly staff and clean comfortable room
Samantha
Samantha, 2-night trip
10/10 Exceptional
Jan 30, 2025
Solo traveler
First time I've stayed at this hotel. Room was nice, clean with a comfy bed, shower powerful. Had a meal in the restaurant. The food was very nice.
Brendan
Brendan, 1-night trip
10/10 Exceptional
Jan 1, 2025
Staff very kind, parking excellent room very quiet and clean.
Hotel could do with a lift for luggage.
Karen
Karen, 1-night trip
10/10 Exceptional
Nov 20, 2024
Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
W.
W., 1-night trip
10/10 Exceptional
Dec 21, 2024
A+++ friendly staff and very accommodating. Thank you
Marcus
Marcus, 1-night trip
10/10 Exceptional
Dec 7, 2024
The hotel was vast and had long corridors reminded me of a care home, done the job a little far out from Tunbridge well. Beds where comfortable
Maura
Maura, 1-night trip
10/10 Exceptional
Oct 9, 2024
Fantastic staff and service.
Jonathan
Jonathan, 1-night trip
8/10 Very good
Sep 1, 2024
A nice hotel. We had a comfortable stay.
Michele
Michele, 1-night trip
10/10 Exceptional
Jul 26, 2024
Amazing hotel
Lovely staff
Highly recommend!
Ben
Ben, 1-night trip
10/10 Exceptional
Nov 2, 2024
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
farooque
farooque, 2-night trip
10/10 Exceptional
Aug 12, 2024
Good for a short stay
Olga
Olga, 1-night trip
10/10 Exceptional
Jun 29, 2024
Very nice staff good food
Clive
Clive, 1-night trip
8/10 Very good
Sep 2, 2024
Was only an overnight stay on way to Dover
Hedd
Hedd, 1-night trip
10/10 Exceptional
Aug 19, 2024
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
Derek
Derek, 1-night trip
8/10 Very good
Oct 1, 2024
Easy access and parking.
The gardens and facility needs some TLC
jim
jim, 1-night trip
10/10 Exceptional
Aug 1, 2024
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Andrew
Andrew, 1-night trip
8/10 Very good
Aug 4, 2024
Stayed overnight and all was fine. Staff were so friendly and helpful.
SANDRA
SANDRA, 1-night trip
8/10 Very good
Jul 31, 2024
The hotel was conveniently situated for our needs.
Our Room was spacious and the bed comfortable.
The meal choices were good and the staff attentive and very friendly. We would be very happy to stay again when in the area
Mary
Mary, 2-night trip
10/10 Exceptional
Apr 21, 2024
The hotel was an excellent choice for us, convenient, friendly & helpful staff and good dining availability.
Elizabeth
Elizabeth, 2-night trip
8/10 Very good
Jun 15, 2024
Clean, good rooms.
John
John, 1-night trip
6/10 Good
Sep 27, 2024
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
Paul
Paul, 4-night trip
10/10 Exceptional
Jul 3, 2024
It was comfortable and the staff were cheerful and accommodating. The other people staying there were friendly.