8/10 Very Good
Nov 24, 2024
Bit of a bumpy start. Check in 45 minutes later after being given our key to a family room that had not been cleaned at all. And the other 2 rooms not ready either. Deputy manager did sort it out in tyne end and complimentary drinks which was nice. Food in the restaurant was fine. Hotel rooms were nice. Treatments were good and relaxing. Pool area still a little tired looking but all in all had a lovely night. Just shame it costs so much to stay in a uk hotel for one night. Prob could have had a holiday abroad! But we did enjoy your stay
sarah
sarah, 1-night family trip
Verified Hotels.com guest review