2/10 Poor
Jan 20, 2024
Poor
1) unstable wifi connections: it is hard to use my room wifi stably - no-secure connection: I should have paid for wifi for my business purposes for 10 days
2) smells smoke in and around room: they let guests smoke? - it is illegal!
3) dark around the hotel: not too far from station but it is hard to walk there because it is very dark around
4) no individual room temperature control - it is too warm and there is no way to control temperature - unacceptable!
5) denied to refund for early check/move out - I wanted to move out for smoke smell, unsecure wifi, and inconvenient to public transportation but they refused to it
Is this properly owned and managed by gangsters?
Overall horrible experience!
JinHyung Bryan
JinHyung Bryan, 10-night business trip
Verified Expedia guest review
