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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Lobby sitting area
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $111
includes taxes & fees
$101 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Chula Vista San Diego South

Pool
Free breakfast
Free parking
Free WiFi
7.8 out of 10, Good, (1003)
The price is $116
includes taxes & fees
$105 per night
Jan 5 - Jan 6, 2025
Comfort Inn Chula Vista San Diego South
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About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • Sesame Place San Diego - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 21 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive
  • San Diego, CA (SEE-Gillespie Field) - 27 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Balboa Park and CAS Visa USA are within a short drive. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 118 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.
What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?
Have fun with nearby activities like hiking, horseback riding, and body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Does Best Western Chula Vista/Otay Valley Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

tom, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you, on friendless, we'll return to hotel wife like it
Juan F, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Worst experience
I woke up at 5:00 AM for a doctor’s appointment, wanted to shower, there was no hot water. I called the front desk they said there was hot water in the hotel, he was going to check the kitchen, never called me back; I called back and he never answered the phone again.
Gerardo, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

ENRIQUE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Breakfast Room is too full and crowded.
Stayed here for 3 nights, the stay was decent, the staff is super nice and helpful. Parking is tight with a small crowded parking lot, my tv remote didn't work and the room could have used a couple small repairs, nothing that would keep me from staying here again. My only real complimt is that the breakfast area is too small for the number of guests that this place gets and the food statuons are all cramped together, last two days of my stay I just wanled by the breakfast room and thought.....no, just no, 10 people in line and all the tables being full just wasn't gonna work.
ROBERT, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Their beds are comfortable but the location is too noisy. Can't get a full nights rest.
Sabas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marty, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

erica m, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Javier, 1-night trip
Verified Hotels.com guest review

6/10 Good

Itzel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was just great.. pleasant, accommodating.. helpful Room was fine but didn't seem spiffy, fresh cleaning
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly Rose, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We’ve stayed here other times and never had it been this dirty. There was dead bugs on the wall and the shower wasn’t working I had to use only cold water. Also I don’t know why but there were staples all over the walls
Mayra, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad reception treatment
service at reception was disrespectful
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointing Stay - Not Worth the Price
I recently stayed at this hotel, unfortunately, it didn't meet my expectations. The room looked nothing like the pictures online - it's outdated and needs renovation. Specifically: - Closet door was broken and couldn't be opened - Room decor and amenities were old and worn However, one redeeming quality was the complimentary breakfast served in the lobby.
Heddy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
Hotel was clean and quiet, friendly staff, the front desk worker was so sweet & let me check in early. Free breakfast. Had a great experience.
Maraya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
great stay
Heriberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I love it, thanks
Ricky Roy, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not worth the money
We checked in around 830 pm the gentleman processed our room quickly then upon arrival to our room it was very outdated, the faucet in the bath was falling apart and rusted. The room looked like the last time someone updated it was 15 yrs ago.
Kellie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and the staff, especially the front desk staff, were the best part. Highly personable and friendly, very accommodating as we arrived much earlier than check-in. They let us safely leave our bags with them and recommended local breakfast/brunch spots while they saw what they could do about getting a room as early as possible. And they did! We arrived at like 10am and figured we would just hang out and explore until maybe 3pm at the earliest, but he found us a great room ready by 12! Highly recommended if staying in Chula Vista/National city area!
Leland, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"The staff was great and quickly gave us clean sheets."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM