Madison Plaza Townsville, near Castle Hill, offers a warm welcome with laundry facilities and in-room WiFi. Guests appreciate the helpful staff and can enjoy the convenience of luggage storage, a vending machine, and an elevator.
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
What's nearby
Castle Hill - 5 min walk - 0.5 km
Queensland Country Bank Stadium - 11 min walk - 1.0 km
Queens Gardens - 13 min walk - 1.1 km
The Strand Beach - 16 min walk - 1.4 km
Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 7 min drive
Townsville Station - 22 min walk
Restaurants
McDonald's - 2 min walk
Cafe Spuntino - 4 min walk
A Touch of Salt - 3 min walk
Cowboys Leagues Club - 3 min walk
City Lane - 2 min walk
About this property
Madison Plaza Townsville
Madison Plaza Townsville puts you in a great location, within just a 10-minute walk of Castle Hill and Catholic Diocese of Townsville. Also, Queens Gardens and Townsville Entertainment & Convention Centre are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
93 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Room amenities
Be entertained
DVD player
LCD television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Mini-fridge
Free tea bags/instant coffee
More
Housekeeping on request
Mobile key entry
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 25.0 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Frequently asked questions
Does Madison Plaza Townsville offer free cancellation for a full refund?
Yes, Madison Plaza Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Madison Plaza Townsville?
Sorry, pets aren't allowed.
Is parking offered on site at Madison Plaza Townsville?
Sorry, there's no onsite parking at Madison Plaza Townsville.
What are the check-in and check-out times at Madison Plaza Townsville?
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Madison Plaza Townsville and nearby?
Recommended spots to visit include Catholic Diocese of Townsville (5-min walk) and Castle Hill (6-min walk), along with Queens Gardens (1.2 mi) and Townsville Entertainment & Convention Centre (1.2 mi).
What's the area around Madison Plaza Townsville like?
Madison Plaza Townsville is a short 7-minute drive from Townsville, QLD (TSV) and 6 minutes' walk from Castle Hill. Travelers say the area is walkable and good for shopping.
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Reviews
Madison Plaza Townsville Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.6
Amenities
8.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Parking
Bed
Value
Lobby
Elevator
Cities
Weather
Reviews
Verified
10/10 Exceptional
Jan 28, 2026
Friendly staff, excellent location
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Mar 1, 2026
Checkin was smooth and polite. The riom was clean and comfortable. Location was perfect for oir sporting weekend
Cherie
Cherie, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Great location
wayne
wayne, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Friendly staff and lovely city centre room
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Spotless room very friendly staff
Ryan
Ryan, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Very clean staff was kind
Suk
Suk, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
Staff were very helpful. Hotel under renovation so room was dated.
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Good service next to Woolly and kind people
Satunya
Satunya, 3-night trip
Verified
8/10 Very good
Dec 9, 2025
Friendly staff, and the room was clean and cool.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Good lighting of the room. Cosy
Grachelle
Grachelle, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
Clean and friendly
Albert
Albert, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Wycliff
Wycliff, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Clean room. Excellent staff and very helpful
Keara
Keara, 2-night trip
Verified
8/10 Very good
Nov 17, 2025
While the building is a bit dated, my room was very clean, the location is brilliant and inexpensive.
The best part was the staff, they were all so friendly whilst providing a professional service.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Oct 20, 2025
Staff were amazing
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Clean and Friendly
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Jul 13, 2025
Great location, rooms were a bit worn and small but the bed is fantastic
Shannon
Shannon, 1-night trip
Verified
2/10 Poor
Jul 25, 2025
Good location
Karen
Karen, 5-night trip
Verified
4/10 Fair
Feb 7, 2026
Parking non existent, my fault upon not looking into it at booking. Room was average. Fridge not on so hot at arrival. Bathroom had a big open dusty vent. Bed was comfortable. Hopefully they are renovating the rooms as dated and obviously a construction site with the banging in the morning and plaster remnants everywhere. Staff were pleasant enough though I wouldn’t stay again as location was nothing special either.
Rose
Rose, 1-night trip
Verified
2/10 Poor
Jan 13, 2026
Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
THOMAS
THOMAS, 1-night trip
Verified
8/10 Very good
Jul 29, 2025
Older style property in a convenient location. Staff were friendly.
Jason Scott
Jason Scott, 4-night trip
Verified
8/10 Very good
Oct 12, 2025
Clean and spacious room
Brian
Brian, 1-night trip
Verified
8/10 Very good
Sep 26, 2025
Friendly staff. 24 hour reception.
Dennis
Dennis, 1-night trip
Verified
6/10 Good
Jun 8, 2025
Good location
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2025
Easy to book, out stay was awesome staff and room services were great and friendly do recommend