Novant Health Matthews Medical Center - 5 min drive - 4.2 km
Sportsplex at Matthews - 7 min drive - 5.6 km
Bojangles' Coliseum - 10 min drive - 11.1 km
SouthPark Mall - 15 min drive - 13.5 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 35 min drive
Charlotte Station - 17 min drive
Restaurants
McDonald's - 3 min drive
McDonald's - 3 min drive
Cookout - 16 min walk
Cracker Barrel - 2 min drive
Zaxby's - 16 min walk
About this property
The Independence Inn Charlotte/Matthews Hotel
When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Charlotte Convention Center and NASCAR Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
Frequently asked questions
Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.
Does The Independence Inn Charlotte/Matthews Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 30, 2024
Great Service
Nice hotel and employees.
Julius
Julius, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 29, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Charlette
Charlette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Weekend Getaway
Our stay was amazing! The hotel was very clean and the staff friendly and eager to help. We only stayed 2 nights but it was worth it. We will be staying again!!
Tammie
Tammie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Melissa
Melissa, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
kerline
kerline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Samuel
Samuel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Ebonne
Ebonne, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Joan
Joan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Wolfgang
Wolfgang, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 3, 2024
Wouldn’t recommend
Not what I expected. The hotel was not in good condition. I had to change rooms two times. The lamp was broken and exposed in one room, the air didn’t work in the other room, I finally got a room that was decent. The elevator was sketchy. The rooms smelt terrible. TV had basic cable/sports channels, not a variety to watch. Would not recommend.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
Avoid if possible.
I was in a room at the end of the hallway and someone kept going in and out the door to a balcony? I think they were going to smoke. The door would SLAM everytime they went in and out and it would scare me awake. One time they got locked out I guess and started beating on the door to be let in. The smell of weed smoke and cigarettes was entering the room from outside. The bed was hard and springy. There was no vent fan in the bathroom. Bath faucet had a constant drip leak. Over was just a stressful experience.
Analia
Analia, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Safe location but smells like smoke and weed
The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.
Mukeni
Mukeni, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2024
Never again.
Upon arrival, the desk clerk was less than friendly. She had an infant behind the counter who was crying. We booked 2 double rooms but ended up getting 2 king rooms with a pullout sofa For 6 of us! The clerk said that there was nothing she could do. Diue to us being in town for a concert we just sucked up and dealt with the inconvenience. The hotel smelled of cigarette and marijuana smoke. The other guest across from our room must of been having a party all night. We complained but nothing was done. We didn’t get any sleep because of this. Not to mention the mold in the shower and the beds being hard as a rock. This place is nothing but a cheap hotel disguised as a holiday inn express. 10/10 do not recommend to anyone! Oh and you have to pay $100 deposit in case anything is damaged. But the criminal activity next door didn’t. Crazy.
Lauren
Lauren, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Breyana
Breyana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 30, 2024
People all in the parking lot late at night very dirty and unsafe