Novant Health Matthews Medical Center - 5 min drive
Sportsplex at Matthews - 7 min drive
Bojangles' Coliseum - 10 min drive
Spectrum Center - 13 min drive
SouthPark Mall - 15 min drive
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 35 min drive
Charlotte Station - 17 min drive
Restaurants
McDonald's - 3 min drive
McDonald's - 3 min drive
Cookout - 16 min walk
Cracker Barrel - 2 min drive
Zaxby's - 16 min walk
About this property
The Independence Inn Charlotte/Matthews Hotel
When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Bank of America Stadium and SouthPark Mall are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
Frequently asked questions
Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.
Does The Independence Inn Charlotte/Matthews Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 26, 2025
Loved the employees!
Comfortable rooms and great service! The employees was very nice and quick!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Dominique
Dominique, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 24, 2025
William
William, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 21, 2025
Unsatisfactory Stay
The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.
Nancy A
Nancy A, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 19, 2025
Weekend trip
Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2025
Average for the money!
They stay was wonderful and the staff was great at all my requests except for the extra pullows. However, as i was in my 4oom to drink the coffee the machine didnt work and there was still a used pod in the machine. The bed was nice but the tub in the bathroom was dirty and the sink clogged up so i could barely use it.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Lester
Lester, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Ona
Ona, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 11, 2025
Rob
Rob, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2025
JAK
JAK, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Quiet
Came to bring in the new year at Carowinds. Haven't been there in many years. It was very nice. The hotel room was nice clean and comfortable
TRACEY
TRACEY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Great Service
Nice hotel and employees.
Julius
Julius, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 29, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Charlette
Charlette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Weekend Getaway
Our stay was amazing! The hotel was very clean and the staff friendly and eager to help. We only stayed 2 nights but it was worth it. We will be staying again!!
Tammie
Tammie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Melissa
Melissa, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
kerline
kerline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Samuel
Samuel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.