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Crowne Plaza Santo Domingo by IHG

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Reviews

8.8 out of 10
Excellent
Immerse yourself in luxury at Crowne Plaza Santo Domingo, where upscale amenities and attentive service blend seamlessly. Treat yourself to a rejuvenating spa treatment, lounge by the outdoor pool or children's pool with sun loungers and umbrellas. Enjoy shopping on site, savoring coffee from the cafe or dining at Nabu restaurant.
$135 nightly
The total price is $173
Jun 13 - Jun 14
Total with taxes and fees

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Why we love this property

Business meets bliss
Located in the city center, this hotel offers a 24-hour business center and coworking space. After work, indulge in spa services or unwind in the sauna.
Foodie paradise
Dive into a culinary adventure with a restaurant, cafe, and bar. Locally-sourced organic food, vegan options, and vegetarian breakfast await.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 625 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • Sea view
  • 1884 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • Sea view
  • 625 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

Standard Room, 1 Queen Bed (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • Sea view
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 1 min walk - 0.2 km
  • Grand Casino Jaragua - 5 min walk - 0.5 km
  • Guibia Beach - 15 min walk - 1.3 km
  • Calle El Conde - 17 min walk - 1.5 km
  • Columbus Park - 4 min drive - 2.1 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 37 min drive
  • Joaquin Balaguer Station - 24 min walk
  • Casandra Damiron Station - 30 min walk

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Hotel Napolitano - ‬7 min walk
  • ‪Café Boio - ‬11 min walk
  • ‪Cafeteria Clinica Abreu - ‬7 min walk
  • ‪Terraza Napolitano - ‬8 min walk

About this property

Crowne Plaza Santo Domingo by IHG

  • Crowne Plaza Santo Domingo by IHG features a casino and puts you just steps from Malecon. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs, or aromatherapy. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 196 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Tennis
  • Shopping
  • Beach nearby

Working away

  • 15 meeting rooms
  • Coworking spaces
  • Conference center (33000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Nabu - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 128.00 per stay
  • Pets are allowed for an extra charge of USD 64.00 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Santo Domingo

Crowne Plaza Santo Domingo

Santo Domingo Crowne Plaza

Intercontinental Santo Domingo

Santo Domingo Intercontinental

Crowne Plaza Santo Domingo Hotel

Crowne Plaza Santo Domingo

Crowne Plaza Santo Domingo by IHG Hotel

Crowne Plaza Santo Domingo an IHG Hotel

Crowne Plaza Santo Domingo by IHG Santo Domingo

Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Santo Domingo by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Santo Domingo by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Santo Domingo by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of USD 64.00 per pet, per stay, and there's also a deposit of USD 128.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Santo Domingo by IHG?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza Santo Domingo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Santo Domingo by IHG?

Yes, there's a casino.

What is there to do at Crowne Plaza Santo Domingo by IHG and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crowne Plaza Santo Domingo by IHG also has a casino, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Crowne Plaza Santo Domingo by IHG?

Yes, there's an onsite restaurant, Nabu.

What's the area around Crowne Plaza Santo Domingo by IHG like?

Crowne Plaza Santo Domingo by IHG is in Gascue, a short 1-minute walk from Malecon and 6 minutes' walk from Grand Casino Jaragua.

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Reviews

Crowne Plaza Santo Domingo by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, and awesome with various options and attentive staff. (14 reviews)
  • The pool area was a highlight with many guests enjoying its amenities, including a bar, jacuzzi, and spacious surroundings. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Restaurant
Bathroom
Location
Breakfast
Ocean view
Room service
Shower

Reviews

Verified

10/10 Exceptional

Great hotel...the staff is better then the hotel ....everything was amazing
Wesley, 2-night trip
Verified

10/10 Exceptional

Very good view out to sea and down the Malecon
Christopher, 1-night trip
Verified

10/10 Exceptional

Beautiful view, friendly staff, great breakfast!
prana, 4-night trip
Verified

10/10 Exceptional

Clean room! Staff at their buffet breakfast was phenomenal!!! I extremely liked Jose Manuel there! Very sweet and nice
Mabel, 4-night trip
Verified

10/10 Exceptional

Room was very clean. Service was excellent. Location is great with good views.
Joanne, 7-night trip
Verified

10/10 Exceptional

Rooms were clean everyday and the housekeeper Rosalina did an excellent room
Lorena, 5-night trip
Verified

8/10 Very good

Good location, easy to move around santo domingo.
hector, 4-night trip
Verified

10/10 Exceptional

Everyone from the breakfast crew to the pool crew to the front desk we’re very helpful and very friendly
Raymond, 2-night trip
Verified

10/10 Exceptional

We love this place because of its location, it by ocean and very close to city center
Ghanshyam, 5-night trip
Verified

8/10 Very good

Safe , quiet, clean located in the vibrant malecon area, thats the place to be
JOEL BEKENSON, 1-night trip
Verified

10/10 Exceptional

Customer service is amazing, best hotel by far in Dominican Republic
Niobel, 1-night trip
Verified

10/10 Exceptional

Amazing water front hotel

As a solo traveler I had an amazing stay at this hotel. Walking distance to bars restaurants and shops at Zona Colonial....
Don, 1-night trip
Verified

10/10 Exceptional

I like everything. Beginning with the front desk staff, very professional and friendly. The Bar, pool, Spa and wonderful lobby areas. This hotel is ny #1 option when planning my vacation.
Maria, 5-night trip
Verified

10/10 Exceptional

Excellent location with great views

Great location. Friendly staff. Excellent breakfast. Beautiful views.
Azam, 4-night trip
Verified

10/10 Exceptional

The staff was so nice
Gary, 4-night trip
Verified

10/10 Exceptional

It’s nice and clean. And customer service is really good.
Carie, 3-night trip
Verified

10/10 Exceptional

Everyone was very nice. Hotel in excellent condition.Very nice breakfast buffet. Will stay there again next time.
leo tinho, 1-night trip
Verified

10/10 Exceptional

Wonderful staff very helpful. Clean and convenient. Sunning by the pool over looking the Caribbean.
Raymond, 3-night trip
Verified

10/10 Exceptional

Outstanding hotel all the way around. I will definitely use this hotel again. Lots of friendly and helpful staff. Very safe and close to a lot restaurants.
Robert, 3-night trip
Verified

10/10 Exceptional

Santo Domingo in fall

A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Christopher, 7-night trip
Verified

10/10 Exceptional

Excellent location, Clean, quiet and beautiful. Breakfast was awesome Jose at breakfast was very attentive We will be back !!🇩🇴👍
Miguel, 2-night trip
Verified

10/10 Exceptional

Everything was great except the pool area was closed for repairs.
Satoya, 3-night trip
Verified

10/10 Exceptional

I was on business the hotel was nice quiet and clean . I did not get the breakfest $45.00 way to expensive
Donald, 3-night trip
Verified

10/10 Exceptional

Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
Andres, 1-night trip
Verified

8/10 Very good

Central location & nice view.

Nice hotel with a good location. Across the street from the sea, but no Beach access close by. Good dining options close by.
Pranav, 2-night trip