In the heart of London, The Pelham London - Starhotels Collezione offers a luxurious retreat near top museums. Savor Italian cuisine at La Trattoria or unwind with a coffee in the cozy cafe while browsing books from the library. Enjoy high-speed WiFi and connect to helpful staff who will make your stay memorable.
VIP Access
Popular amenities
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Breakfast available
24-hour fitness center
24-hour room service
Coffee shop/cafe
In-room childcare
Business center
Meeting rooms
24-hour front desk
Air conditioning
Library
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
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15 Cromwell Place, South Kensington, London, England, SW7 2LA
What's nearby
Natural History Museum - 3 min walk
Victoria and Albert Museum - 4 min walk
Imperial College London - 8 min walk
Hyde Park - 11 min walk
Royal Albert Hall - 12 min walk
Getting around
Heathrow Airport (LHR) - 35 min drive
Luton Airport (LTN) - 45 min drive
Farnborough (FAB) - 46 min drive
London City Airport (LCY) - 58 min drive
Gatwick Airport (LGW) - 90 min drive
Kensington (Olympia) Station - 4 min drive
Kensington (Olympia) Underground Station - 4 min drive
West Brompton Station - 21 min walk
South Kensington Underground Station - 1 min walk
Gloucester Road Underground Station - 9 min walk
Knightsbridge Underground Station - 16 min walk
Restaurants
Petit Pret - 2 min walk
Honest Burgers - 2 min walk
Ben's Cookies - 1 min walk
Gail's Bakery - 1 min walk
Brother Marcus - 1 min walk
About this property
The Pelham London - Starhotels Collezione
You'll be in a fantastic location at The Pelham London - Starhotels Collezione, just a 5-minute walk from Natural History Museum and Victoria and Albert Museum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at La Trattoria, which serves Italian cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Royal Albert Hall. Fellow travelers like that it's only a short walk to public transportation: South Kensington Underground Station is steps away and Gloucester Road Underground Station is 9 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
Working away
Business center
Meeting rooms
Conference space (570 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Fireplace in lobby
24-hour fitness center
Banquet hall
Georgian architecture
Accessibility
Elevator
Room amenities
Be entertained
36-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 24 for adults and GBP 12 for children
Children & extra beds
In-room babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London
Frequently asked questions
Does The Pelham London - Starhotels Collezione offer free cancellation for a full refund?
Yes, The Pelham London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pelham London - Starhotels Collezione?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Pelham London - Starhotels Collezione?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at The Pelham London - Starhotels Collezione?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Pelham London - Starhotels Collezione and nearby?
The Pelham London - Starhotels Collezione has 2 bars and a 24-hour fitness center.
Are there restaurants at or near The Pelham London - Starhotels Collezione?
Yes, La Trattoria offers Italian cuisine.
What's the area around The Pelham London - Starhotels Collezione like?
The Pelham London - Starhotels Collezione is a short 1-minute walk from South Kensington Underground Station and 11 minutes' walk from Hyde Park. Travelers love the hotel's prime location.
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The Pelham London - Starhotels Collezione Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 28, 2025
Great location
robert
robert, 1-night trip
10/10 Exceptional
Feb 9, 2025
Great stay
Super location
All easy and no hassle.
Super with a child
Verified traveler
1-night trip
10/10 Exceptional
Dec 3, 2024
Great service! Always love this hotel
Robert
Robert, 6-night trip
10/10 Exceptional
Dec 18, 2024
Thanks to the brilliant staff for the great service for my anniversary.
Abhishek
Abhishek, 1-night trip
10/10 Exceptional
Nov 25, 2024
Lovely staff. Very cordial
Anna
Anna, 2-night trip
10/10 Exceptional
Oct 5, 2024
Perfect location perfect afternoon tea. Great service. Great rooms definitely would stay here again.
Alice
Alice, 4-night trip
10/10 Exceptional
Oct 3, 2024
It was amazing! The bed was incredible. The staff was so friendly and helpful. I would stay here again on my next visit. The breakfast was fantastic.
Vicki
Vicki, 2-night trip
10/10 Exceptional
Oct 8, 2024
Wonderful Excellent Hotel Team Ever, helped me so much even though a minor spill that happened during the stay, 5 star !
mian hamid
mian hamid, 4-night trip
10/10 Exceptional
Sep 16, 2024
Pelham 👌
Gorgeous small hotel in an excellent location. Friendly staff super comfortable room, great bed and bath, cozy
Pedro
Pedro, 1-night trip
10/10 Exceptional
Sep 10, 2024
Excellent staff! Would def go back again!
renee
renee, 2-night trip
10/10 Exceptional
Sep 6, 2024
Great property -
Amanjot
Amanjot, 2-night trip
8/10 Very good
Sep 2, 2024
Boutique hotel in the centre of South Kensington. Ideal location for visiting London.
Gemma
Gemma, 3-night trip
10/10 Exceptional
Sep 15, 2024
Excellent customer service. Lots of dining options around. Very walkable to museums and underground stations.
Oscar
Oscar, 1-night trip
10/10 Exceptional
Sep 7, 2024
Cozy and chic
We were only there for one night but had a lovely time! It was beautiful and the staff is amazing. The rooms are cozy and super comfortable. Will be staying here every time I’m in London.
Claudia
Claudia, 1-night trip
10/10 Exceptional
Aug 2, 2024
Great location with an attentive and welcoming staff. Lovely room, plush towels, turn down service, and very quiet despite being street side. Would absolutely recommend!
Catherine E.
Catherine E., 4-night trip
10/10 Exceptional
Sep 12, 2024
The staff at the Pelham Hotel in Kensington was top notch! Thomas, the concierge, was incredible and went above and beyond. Location is impeccable with tube access across the street, bus access out the front door, and walking distance from many sites and wonderful restaurants
Kelsey
Kelsey, 6-night trip
8/10 Very good
Jan 31, 2024
Lovely hotel, friendly staff, great location!
Peter
Peter, 1-night trip
10/10 Exceptional
Aug 15, 2024
Five star
The location is ideal and near excellent restaurants. The hotel staff was extremely friendly and informative. The hotel restaurant and overall hotel was clean and the food was tasty and presentation was welcoming. I felt safe and would definitely stay again. Room gave the feeling of royalty.
Tashi
Tashi, 2-night trip
10/10 Exceptional
May 1, 2024
Incredible hotel in South Kensington!
Nicole
Nicole, 2-night trip
10/10 Exceptional
Jun 15, 2024
Wonderfully Convenient
Service and property were amazing! Great location too!
Lisa
Lisa, 2-night trip
10/10 Exceptional
Nov 16, 2023
Great location and fab hotel
Michelle
Michelle, 2-night trip
10/10 Exceptional
Oct 12, 2024
I haven’t stayed at the Pelham for several years and the staff and service was fabulous. Anna at the front desk was so nice and helped. Thomas the concierge was amazing. He helped me with which tube to get on as well as walked with us to the train platform so we didn’t need to carry our luggage. He was an amazing asset to the hotel. We will be back!!
alice
alice, 2-night trip
10/10 Exceptional
Mar 25, 2024
Everything perfect - lovely house and extremely friendly staff
Barbara
Barbara, 4-night trip
6/10 Good
Dec 2, 2024
Good location, questionable other things.
Good location hotel. Narrow stairs. No elevator to our room. Paper thin walls. Toilet takes 10-15 minutes to refill cisterne before can be used again. Surprise sur charge for “service” to tip staff added at check out. No mention of this at booking or checkin. Supposedly voluntary so I declined. Order only breakfast restaurant was slow to bring coffe and continental. No won’t be back.
Verified traveler
3-night trip
10/10 Exceptional
Aug 9, 2024
The Pelham is a little slice of London living in what was once a townhouse in South Kensington. It's so charming and beautifully designed by one of the hotel world's most talented eyes - Kit Kemp.
If you're looking for a boutique hotel in one of London's best neighborhoods with walkable access to museums, restaurants, pubs, Hyde Park, the tube, then this is the spot.