In the heart of the business district, Hako Hotel Mount Austin offers a convenient retreat. With in-room WiFi, explore nearby attractions or grab a quick bite at the snack bar/deli.
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
What's nearby
Austin Heights Water & Adventure Park - 2 min walk
Sunway College Johor Bahru - 5 min walk
AEON Tebrau City - 4 min drive
Hospital Sultan Ismail - 4 min drive
Toppen Shopping Centre - 5 min drive
Getting around
Senai International Airport (JHB) - 36 min drive
Seletar Airport (XSP) - 48 min drive
Singapore Changi Airport (SIN) - 61 min drive
Kempas Baru Station - 12 min drive
JB Sentral - 22 min drive
Restaurants
Sushi Zento 膳户 Austin Heights - 3 min walk
Restoran Hua Mui 華美茶餐室 - 1 min walk
宽窄巷子 成都串串香Kuanzhai Alley - 2 min walk
Like Mee Noodle House 贊麵館豬肉粉 - 2 min walk
和丽轩 Restoran Helixuan - 2 min walk
About this property
Hako Hotel Mount Austin
When you stay at Hako Hotel Mount Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Also, AEON Tebrau City and Komtar JBCC are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Services
24-hour front desk
Accessibility
Elevator
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
Fees & policies
Refundable deposits
Cash deposit: MYR 50 per stay
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru
Frequently asked questions
Are pets allowed at Hako Hotel Mount Austin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hako Hotel Mount Austin?
Sorry, there's no onsite parking at Hako Hotel Mount Austin.
What are the check-in and check-out times at Hako Hotel Mount Austin?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around Hako Hotel Mount Austin like?
Hako Hotel Mount Austin is a short 2-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru.
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Hako Hotel Mount Austin Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
Jul 23, 2024
Second time staying with them but a different room. Aircon is good
Matthias
Matthias, 1-night trip
8/10 Very good
Sep 5, 2023
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Johannes
Johannes, 1-night trip
8/10 Very good
Jan 28, 2024
There are ants crawling on the table.
First encounter with ants in hotel room
Verified traveler
1-night trip
6/10 Good
May 25, 2024
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Matthias
Matthias, 1-night trip
6/10 Good
May 8, 2024
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm.
Only can check in after 2pm, not 130pm or 150pm.
Noisy environment, if you are a light sleeper...
Lift access to room at any level can be access by anyone without the need for Hotel card access.
SEH LENG HUANG SILONG
SEH LENG HUANG SILONG, 1-night trip
2/10 Poor
Jun 2, 2024
Terrible experience
The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building .
The music from below is so loud .. till very late nite .
Terrible experience
Low
Low, 1-night trip
6/10 Good
Aug 18, 2024
Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2.
Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs.
Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower.
Overall, a very basic hotel with minimum required conditions.
However, location is great with lots of dining options, massage services and entertainment options.
Boon Yen
Boon Yen, 1-night trip
6/10 Good
Dec 21, 2022
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Verified traveler
1-night trip
8/10 Very good
Jul 9, 2024
Koh
Koh, 3-night trip
6/10 Good
Apr 9, 2024
Noisy
THIAM HOCK
THIAM HOCK, 1-night trip
2/10 Poor
Dec 26, 2023
Estee
Estee, 1-night trip
10/10 Exceptional
Sep 21, 2023
JiaJun
JiaJun, 1-night trip
8/10 Very good
Sep 7, 2023
lee
lee, 1-night trip
8/10 Very good
Aug 10, 2020
Overall it was a comfortable stay.
Jeffrey Bok
Jeffrey Bok, 1-night trip
8/10 Very good
Jul 28, 2020
Location is convenient. Staff friendly and hotel is cleanliness is good
Kin
Kin, 3-night trip
8/10 Very good
Jul 9, 2020
It’s new hotel, nice design and clean, will stay again
James
James, 1-night trip
8/10 Very good
Jun 29, 2020
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Siew Hoon
Siew Hoon, 1-night trip
10/10 Exceptional
Mar 1, 2020
Mako hotel
The experience was amazing, brand new hotel in a good location
Verified traveler
1-night trip
10/10 Exceptional
Feb 16, 2020
Khor
Khor, 1-night trip
8/10 Very good
Feb 8, 2020
The hotel design is great and very comfortable but the club at the back is noisy
Verified traveler
1-night trip
8/10 Very good
Jan 25, 2020
Will be back
Housekeeping did not came in after our 1st night.
Location was good but difficult to find parking lot.
Verified traveler
2-night trip
8/10 Very good
Jan 14, 2020
guangze
guangze, 1-night trip
8/10 Very good
Jan 12, 2020
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Cass
Cass, 1-night trip
10/10 Exceptional
Jan 5, 2020
Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.