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Arcadia Surabaya by Horison

3.5 star property
Hotel with restaurant, near Tunjungan Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arcadia Surabaya by Horison

Exterior
Lobby lounge
Lobby
Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi
Gift shop

Reviews

7.8 out of 10

Good

Popular amenities

  • Non-smoking
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Conference space
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi

Deluxe Double Room Single Use, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
Laptop-compatible safe
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
Laptop-compatible safe
  • 26 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, rollaway beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room 1 King bed

In-room safe, desk, rollaway beds, free WiFi

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Modern Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175

What's nearby

  • Red Bridge - 2 min walk - 0.2 km
  • Chinatown - 11 min walk - 0.9 km
  • Tunjungan Plaza - 3 min drive - 3.3 km
  • Grand City Surabaya - 5 min drive - 4.6 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.7 km

Getting around

  • Surabaya (SUB-Juanda) - 45 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Tandes Station - 20 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Surabaya Kota Station - 14 min walk

Restaurants

  • ‪Pangsit Mie Jagaraga - ‬8 min walk
  • ‪Nude Coffee - ‬5 min walk
  • ‪Laksana Jaya Rumah Makan - ‬3 min walk
  • ‪Yoshinoya Rajawali - ‬4 min walk
  • ‪Depot Sari - ‬4 min walk

About this property

Arcadia Surabaya by Horison

At Arcadia Surabaya by Horison, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests will have free perks like WiFi and self parking. Public transportation is close by: Surabaya Kota Station is just 14 minutes by foot.

Languages

English, Indonesian

At a glance

Hotel size

  • 136 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 84700 for adults and IDR 42350 for children

Children & extra beds

  • Rollaway beds are available for IDR 171488.0 per day

Policies

This property accepts credit cards.

Also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

Does Arcadia Surabaya by Horison offer free cancellation for a full refund?
Yes, Arcadia Surabaya by Horison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arcadia Surabaya by Horison?
Sorry, pets aren't allowed.
Is parking offered on site at Arcadia Surabaya by Horison?
Yes, there's free self parking.
What are the check-in and check-out times at Arcadia Surabaya by Horison?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Arcadia Surabaya by Horison?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Arcadia Surabaya by Horison like?
Arcadia Surabaya by Horison is a short 2-minute walk from Red Bridge and 11 minutes' walk from Chinatown.

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Elma, 6-night trip
Verified Expedia guest review

8/10 Very Good

shah, 2-night trip
Verified Expedia guest review

6/10 Good

All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
6-night trip
Verified Wotif guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

A short stay.
Value for money.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.
Verified Hotels.com guest review

4/10 Fair

one rude staff and fouls smell in the lobby
Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.
Verified Hotels.com guest review

8/10 Very Good

Great locations
Great place to stay at surabaya
Verified Hotels.com guest review

6/10 Good

Value for money hotel.
I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.
Verified Expedia guest review

8/10 Very Good

Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean
Verified Expedia guest review

8/10 Very Good

Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean
Verified Expedia guest review

6/10 Good

What you pay is what u get
Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.
Verified Hotels.com guest review

4/10 Fair

Good and comfortable service satisfactory would recommend to others for its value
Verified Hotels.com guest review

8/10 Very Good

Good time in Surabaya
Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and great service
On a budget, this was the best hotel we stayed at during our 60 day trip in Indonesia. Very clean and quite spacious room. Nice bathroom. The personel was very helpful, and the service at the restaurant was good. We only stayed one night, and we did not venture around the neighbourhood, so cant say much about the location.
Verified Hotels.com guest review

8/10 Very Good

Confenient location.
Clean good hotel. close to shopping centre. Food and beverage a bit overpriced for Indonesian standards.
Verified Hotels.com guest review

8/10 Very Good

Friendly staff
Nice clean hotel but nothing to shout about....
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Pleasant experience
We have been staying more than once, never fails to deliver consistent excellent service and comfortable clean rooms. We will stay in the same hotel for our subsequent visits due to its strategic location for convenient shopping and access to many places.
Verified Hotels.com guest review

8/10 Very Good

Not Excellent but Above Average
My stay at Ibis Surabaya Rajawali was just average. However, I would return to the hotel if it was the same rate. The room and amenities were average. Nothing to shout about. However, it was just nice and sufficient for a short stay. However, I really liked the location of the hotel. It was near many points of interest (eg. House of Sampoerna, Chinatown etc.), Giant Hypermarket and a textile market. In addition, I thought that their staff members, especially their cafe waiters and waitresses, provided really good service. Their food at the cafe was excellent as well and I really enjoyed their Indonesian-style satay.
Verified Hotels.com guest review