Cute little hotel in Bacalar, very attentive staff and great location. I read that there was no front desk or a concierge at night, but there was, always at least 1 person working the night shift.
Just a heads up, you may experience low water pressure, just have a little patience, someone will go on and check their reserve, its not going to be high but you will get water eventually.
i would definitely stay here again!