In the heart of Douala's business district, ibis Douala offers a haven for relaxation. Unwind at the poolside bar or take a refreshing dip in the outdoor pool with sun loungers and umbrellas. The on-site restaurant serves up delicious meals throughout the day, while free WiFi keeps you connected.
Ibis Douala is just 3.8 mi (6.1 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Le Restaurant IBIS Douala, which serves breakfast, lunch, and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights.
Languages
English, French, Spanish
At a glance
Hotel size
160 rooms
Arranged over 08 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 20
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Transfers
Free airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Water dispenser
Working away
Meeting room
Conference space (753 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1985
ATM/banking
Terrace
Television in common areas
An outdoor pool
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
28-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free rollaway/extra bed
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Le Restaurant IBIS Douala - This buffet restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Le Bar IBIS Douala - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open 24 hours. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.57 per person, per night
Pets
Pets are allowed for an extra charge of EUR 11 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala
Frequently asked questions
Does ibis Douala offer free cancellation for a full refund?
Yes, ibis Douala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ibis Douala?
Yes, there's an outdoor pool.
Are pets allowed at ibis Douala?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 11 per pet, per night.
Is parking offered on site at ibis Douala?
Yes, there's free self parking.
Is airport shuttle service offered by ibis Douala?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at ibis Douala?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at ibis Douala and nearby?
Ibis Douala has an outdoor pool.
Are there restaurants at or near ibis Douala?
Yes, there's an onsite restaurant, Le Restaurant IBIS Douala.
What's the area around ibis Douala like?
Ibis Douala is in the heart of Douala, a short 13-minute walk from Cathedral of Saints Peter and Paul and 6 minutes' walk from Espace Doual'art.
ibis Douala Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 20, 2022
Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.
Darrell
Darrell, 1-night trip
10/10 Exceptional
Aug 1, 2022
Nice, clean, friendly staff. Airport shuttle was timely.
Darrell
Darrell, 1-night trip
6/10 Good
Jan 4, 2020
Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
Verified traveler
1-night trip
8/10 Very good
Apr 6, 2024
Bien que les installations soient vieillissantes. Globalement propre. Petit déjeuné inclus est un plus.
Jean sadrick
Jean sadrick, 1-night trip
10/10 Exceptional
Feb 24, 2023
Cécile
Cécile, 1-night trip
8/10 Very good
Jan 12, 2023
claudine
claudine, 2-night trip
8/10 Very good
Aug 30, 2022
Gefallen hat uns die Sauberkeit und Personal Freundlichkeit. Nicht gefallen: Kinderfreundlichkeit null ( keine Kinder Spielmöglichkeit ) keine Kinderkanal, Organisation des Personals könnte verbessern werden. zB Shuttlebus Vorort nicht gesehen, Check- out war kompliziert ( keine gute Absprache zwischen den Personalien ). Keine Liegestühle am Strand
mitterand
mitterand, 4-night trip
8/10 Very good
Aug 13, 2022
Jahn Birger
Jahn Birger, 3-night trip
8/10 Very good
Aug 9, 2022
Jessica
Jessica, 1-night trip
10/10 Exceptional
May 22, 2022
Amabilité et professionnalisme des équipes. Très bon buffet petit-déjeuner,très varié.
Christophe
Christophe, 1-night trip
10/10 Exceptional
Jan 22, 2022
Excellent hôtel pour un voyage d'affaires
Excellent hôtel. J'y retournerai sans problème.
Par expérience, je sais qu'il est difficile de trouver un hôtel de cette qualité au Cameroun.
gilles
gilles, 4-night trip
6/10 Good
Dec 6, 2021
Jerome
Jerome, 3-night trip
10/10 Exceptional
Nov 17, 2021
Tres correct
Accueil et service tres bien
Didier
Didier, 1-night trip
8/10 Very good
Sep 17, 2021
Jahn Birger
Jahn Birger, 3-night trip
4/10 Fair
Jun 9, 2021
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement.
Thank you
Verified traveler
8-night trip
6/10 Good
Jun 6, 2021
Verified traveler
2-night trip
8/10 Very good
Jun 5, 2021
Tranquillité
Très bon service aussi bien au restaurant qu’à la réception. Établissement sécurisé.
alexandre
alexandre, 4-night trip
6/10 Good
Apr 21, 2021
Verified traveler
5-night trip
8/10 Very good
Apr 4, 2021
Update property
Rooms were outdated.....the buffet was awesome
Elsa
Elsa, 2-night trip
2/10 Poor
Jan 6, 2021
Excellent hotel mais ...
J’ai l’habitude de séjourner à cet hôtel lors de mes voyages au Cameroun, d'habitude parfait! Mais cette fois ci, je n’ai malheureusement pas pu prendre mon vol et donc y séjourner vu que je n’avais pas le bon test Covid. J’ai donc du reporter mon voyage d’une semaine mais... ils n’ont rien voulu savoir! La compagnie aérienne a bien voulu décaler mon vol d’une semaine, vu la situation sanitaire exceptionnelle, mais Ibis, non! Je suis bien évidemment terriblement déçu par cette décision.
Je vais donc dorénavant séjourner la semaine prochaine à La Falaise Bonanjo et adopter cet hôtel pour mes futurs voyages.
Rose
Rose, 1-night trip
10/10 Exceptional
Jan 3, 2021
Verified traveler
6-night trip
6/10 Good
Nov 25, 2020
Radoslav
Radoslav, 2-night trip
8/10 Very good
Sep 26, 2020
Verified traveler
1-night trip
8/10 Very good
Feb 28, 2020
small but works
All went very smooth and staff was helpful
Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work